1. Bronx Luggage Store

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Coconut Creek, FL

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Bronx Luggage Store

4.9 (39 reviews)
Closed • 12:00 pm - 6:00 PM

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3 years ago

Marty was amazing. He was not pushy. He was kind and very knowledgeable. We got an amazing set for the best price.

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5 years ago

Owners are well informed and very nice. Pricing is very fair. They helped make our decision in the purchase of luggage an easy one.

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14 years ago

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Ask the Community - Bronx Luggage Store

Do they repair luggage wheels on a samsonote!?

They do some repairs. I would suggest that you call the store and get an answer directly from them

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Review Highlights - Bronx Luggage Store

“If you are anywhere east of the Mississippi you MUST emphasize the word MUST give Marty a call at Bronx Luggage.”

Mentioned in 13 reviews

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People searched for Luggage 370 times last month within 15 miles of this business.

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Bag'n Baggage - $21.99. It's cool. And efficient. And small. (Guess that's why it's called MINI)

Bag'n Baggage

2.1(7 reviews)
6.6 mi
•$$$$

NOTE: Employees and management suffer from ALCS syndrome. See next to last paragraph…read more This is not a review of their numerous offerings of overpriced luggage. It is based on two encounters, each for the same item. My initial experience with this store was calling them on the telephone. I googled for their number, 561-447-4315 - and phoned at 11:55 AM. The call went into voice mail. I did not leave a message. I called again, about an hour later, and the call again went into voice mail. I again did not leave a message. "Why not?", all my Yelp buddies may be asking, and the answer makes sense to me: The voice mail picked up, but there was no identifying information of what business I had reached. No recording such as "You have reached Bag 'n Baggage, we are helping others right now, please leave your name and number and we will..." So, it's my protocol not to leave my name and number randomly on answering units if I am not certain what number/person I have reached. I then checked YELP for their listing, wondering if I had, perhaps, reached an incorrect number. Nope, the number was as listed. I was planning on going to the Town Center Mall later in the day, and figured I would just stop by the store and see what's up. I arrived around 5 PM, and the store was empty, with two sales staff working at what appeared to be inventory management. Neither greeted us. I proactively inquired about the specific item I wanted - a DIGITAL LUGGAGE SCALE - and one of the staff showed me the various choices - if I recall, only two options. She explained which one she thought was better, and it was the one that I had in mind [its quite ultra uber] when I was considering my purchase, so I bought one of the two they had in stock. I then asked if their phone system was working, and showed her my iPhone, with the outgoing calls to her number earlier in the day, making sure I had dialed the correct number. She replied "oh yes, the phone is working, we were busy with inventory at that time, did you leave a message?", and I explained why I had not left one. She looked at me in an odd manner, so odd, that I snapped at her, and said "look, if I call what I believe to be a business and the business does not identify itself in its outgoing message, I will NOT leave a message". She still looked at me in an odd manner. BTW, this was Janeen T., the MANAGER. I finalized my purchase, and suggested to her that she consider adding an outgoing message to her phone system. And she said "I'll look into that." After I showed my friend Marsha my new cool digital electronic luggage scale, and asked her if she had a device to weigh her luggage, she said "no, can I use yours?", and I replied "no, the logistics on that would not work, I'll go buy you your own". I called the store on May 16, to ask them to put aside the one remaining device they had in stock, and no one answered the phone. And there was still no outgoing message. This time, I LEFT A MESSAGE, ASKING THAT THEY HOLD ASIDE THE LUGGAGE SCALE. I went to the store later that day, and was served by Jack. I asked him if he was there earlier, telling him what time I called, that the phone was not answered, and that I left a message. He said "oh, I must have been busy, and I haven't had time to check the phone for messages." [This store never looks real busy] Welcome to South Florida, where the poor level of customer service is pandemic. This establishment's staff and management suffer from ALCSS - Acute Lack of Common Sense Syndrome. It is a dangerous condition, be careful you do not catch this syndrome. As an aside, this ultra uber scale is a BALANZZA MINI DIGITAL LUGGAE SCALE, priced at $21.99. You can purchase it on Amazon.com for $15.32, and if you are a Prime Member, it ships free in 2 days. And Amazon's Customer service is awesome!

Worst customer service, not only did no one want to help with my purchase but they were rude and…read moresimply lazy. The lady was sitting down by the register I asked her to check the price of a item, she's so lazy she told the her sales associate to help so she could continue talking with her friend. This kid moped around like a slug, I asked him about a clearance item. Tag price 89.00 , clearance tag 89.00 ok I walked to the non clearance bags 100.00 (new model) So I asked for the clearance there is not discount? That's last year's model and it's 10 dollars cheaper. Ok but that would not be a clearance or sale without a discount? call it sales or clearnce all the same it's not discounted what do you not understand that's the price... haha haha this kid has to be messing with me .. Sales 101 Ask why I need a travel bag... recommend some good options ... Have a smile.. want to make a sale .. get the stick out of your you know what and start selling. You never know who your talking to and sales is a great way to network. Wake up Crazy if I owned this store everyone would be fired and if they don't change, some great retail space is going to be avaliable in town center mall. Lastly I ended up buying a whole travel set else where!

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Bronx Luggage Store - luggage - Updated November 2026

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