I love this store. Every single time I needed luggage. This is the only place I go because nobody…read morebeats their prices. They have the lowest prices in South Florida and lower than most online companies too. Great selection of Briggs and Riley.

Let me start by saying that air travel is a large part of my job. I typically go for longer…read moreperiods of at least 2-weeks, sometimes months. For the last 15 years, I have travelled with 2 large checked bags; one with suits, "work" shoes/clothes, and other personal items you would need on a long trip, the other with everyday clothes, work equipment, and any miscellaneous overflow. As such, these bags always exceed the 50lb. limit. I regularly refer to them as "The Evil Twins" or "Thing 1 and Thing 2"... always troublesome. In the past, I had looked for hard-side polycarb composite bags for durability and content protection (particularly the equipment which a soft-sided bag just could not protect). Never wanting to spend much on bags that were going to be abused no matter what, I eventually settled on a Traveler's Choice Tasmania set with two 29" bags serving as "The Twins". I replaced each one with the same bag once over the years as they were eventually beaten up by baggage handlers unable to properly deal with the weight, slamming them down on their wheels. The wheels were never great to begin with; always difficult to roll together on airport terrazzo and a downright burden to pull down carpeted hotel hallways. This was always made worse when they were slammed down, breaking the bond that solidly held the wheel to the case. To their credit, they never broke off, but they were never right after that. To their discredit, they were never particularly light or maneuverable even when new. Towards the end of last year, I got a great new job with an amazing company. As my travels would continue and the twins were tired and ready to re-tire, I decided to invest in new bags. I did not want to spend a fortune (I just can't see pulling the trigger on two $1000 bags, no matter how awesome), but wanted something more durable, as large as or larger, hopefully lighter, and, most importantly, good wheels. Please, sweet gods of travel, good wheels. I decided I needed the advice of a professional. I had passed by Bronx Luggage many times over the years thinking "Why are luggage stores still around? Why don't people just order luggage from Amazon?" You may be reading this because you have thought the same things. I'm about to answer those questions (which now seem stupid), but I digress.... So I thought; "I'll go in, give them the story (that I just told you all), and listen to what they have to say." I went in skeptical. I told the man my reasons and requirements, and he began to go over my options and selections. I was already starting to be swayed when Marty joined in with additional suggestions. Wow. He explained that for a little bit more, I could have Bric's B/Y Ulisse bags. Made of polypropylene, they're LIGHTER, bigger, more durable, and, the kicker... great wheels. Italian-made quality. Winner. Yeah, you can find these bags on Amazon. You can also find them in places like Bloomingdales and Nordstrom. No matter, because of their brand, these bags are the same price WHEREVER you buy them. But trust me when I tell you they made it worth my while to purchase them from Bronx Luggage Store. I left with new twins and a new outlook on Bronx Luggage Store. Places like these exist BECAUSE of people like Marty. Personable, helpful, but most of all, knowledgeable. I can talk to dozens of colleagues and countless people that travel. How many have personal experience with the sheer number of brands and options that Marty has? Want know which bags get returned for what reasons and which fit your travel needs the best? Ask them. After 30+ years in the business, they've probably handled it before (and then some). But more than all of that, in this day and age of superstores, websites that sell EVERYTHING, AI suggestions, return policies, phone-routed customer service, on hold, enter a callback number, leave a voicemail.... It's a blessing to be able to deal with real people. Try them, you won't be sorry. Posting a pic of the new twins after their latest excursion.

After reading plenty of glowing reviews about Travelpro's quality and lifetime warranty, I decided…read moreto splurge on a Platinum Elite luggage set (carry-on and medium check-in). It was $750+ (which is a lot for me). But I figured it was a worthy lifetime investment. However, when the luggage set showed up, the cartons were opened and one of the suitcases was unzipped and expanded and gave the distinct impression that it had been opened before. For $750+, I expect a brand new product in a properly sealed carton (a perfectly reasonable expectation). I reached out to customer service and provided some requested pictures, just to have them dismiss it as "minor cosmetic damage" and suggest I just keep it. I know Travelpro's warranty is great but I should not have to wonder if I need to take advantage of it immediately upon delivery. It looks like they don't do exchanges but rather I have to return it and rebuy. They have kept silent on whether they will honor the original price I paid (I bought during their Memorial Day sale). UPDATE: They refuse to provide a discount code so that I am not screwed over by their poor quality control. What a terrible way to treat customers who spend their hard-earned money with Travelpro.

Watch-out for their AI bot/website. While trying to apply a promotional discount, the web-site…read moreglitched and I had a duplicate order on its way. Through the bot, I cancelled one of the orders, Looked at my cc statement this morning, now there are 3 charges for the same amount. (instead of a credit an additional charge went through). No bag is worth this much aggravation!

NOTE: Employees and management suffer from ALCS syndrome. See next to last paragraph…read more This is not a review of their numerous offerings of overpriced luggage. It is based on two encounters, each for the same item. My initial experience with this store was calling them on the telephone. I googled for their number, 561-447-4315 - and phoned at 11:55 AM. The call went into voice mail. I did not leave a message. I called again, about an hour later, and the call again went into voice mail. I again did not leave a message. "Why not?", all my Yelp buddies may be asking, and the answer makes sense to me: The voice mail picked up, but there was no identifying information of what business I had reached. No recording such as "You have reached Bag 'n Baggage, we are helping others right now, please leave your name and number and we will..." So, it's my protocol not to leave my name and number randomly on answering units if I am not certain what number/person I have reached. I then checked YELP for their listing, wondering if I had, perhaps, reached an incorrect number. Nope, the number was as listed. I was planning on going to the Town Center Mall later in the day, and figured I would just stop by the store and see what's up. I arrived around 5 PM, and the store was empty, with two sales staff working at what appeared to be inventory management. Neither greeted us. I proactively inquired about the specific item I wanted - a DIGITAL LUGGAGE SCALE - and one of the staff showed me the various choices - if I recall, only two options. She explained which one she thought was better, and it was the one that I had in mind [its quite ultra uber] when I was considering my purchase, so I bought one of the two they had in stock. I then asked if their phone system was working, and showed her my iPhone, with the outgoing calls to her number earlier in the day, making sure I had dialed the correct number. She replied "oh yes, the phone is working, we were busy with inventory at that time, did you leave a message?", and I explained why I had not left one. She looked at me in an odd manner, so odd, that I snapped at her, and said "look, if I call what I believe to be a business and the business does not identify itself in its outgoing message, I will NOT leave a message". She still looked at me in an odd manner. BTW, this was Janeen T., the MANAGER. I finalized my purchase, and suggested to her that she consider adding an outgoing message to her phone system. And she said "I'll look into that." After I showed my friend Marsha my new cool digital electronic luggage scale, and asked her if she had a device to weigh her luggage, she said "no, can I use yours?", and I replied "no, the logistics on that would not work, I'll go buy you your own". I called the store on May 16, to ask them to put aside the one remaining device they had in stock, and no one answered the phone. And there was still no outgoing message. This time, I LEFT A MESSAGE, ASKING THAT THEY HOLD ASIDE THE LUGGAGE SCALE. I went to the store later that day, and was served by Jack. I asked him if he was there earlier, telling him what time I called, that the phone was not answered, and that I left a message. He said "oh, I must have been busy, and I haven't had time to check the phone for messages." [This store never looks real busy] Welcome to South Florida, where the poor level of customer service is pandemic. This establishment's staff and management suffer from ALCSS - Acute Lack of Common Sense Syndrome. It is a dangerous condition, be careful you do not catch this syndrome. As an aside, this ultra uber scale is a BALANZZA MINI DIGITAL LUGGAE SCALE, priced at $21.99. You can purchase it on Amazon.com for $15.32, and if you are a Prime Member, it ships free in 2 days. And Amazon's Customer service is awesome!

Worst customer service, not only did no one want to help with my purchase but they were rude and…read moresimply lazy. The lady was sitting down by the register I asked her to check the price of a item, she's so lazy she told the her sales associate to help so she could continue talking with her friend. This kid moped around like a slug, I asked him about a clearance item. Tag price 89.00 , clearance tag 89.00 ok I walked to the non clearance bags 100.00 (new model) So I asked for the clearance there is not discount? That's last year's model and it's 10 dollars cheaper. Ok but that would not be a clearance or sale without a discount? call it sales or clearnce all the same it's not discounted what do you not understand that's the price... haha haha this kid has to be messing with me .. Sales 101 Ask why I need a travel bag... recommend some good options ... Have a smile.. want to make a sale .. get the stick out of your you know what and start selling. You never know who your talking to and sales is a great way to network. Wake up Crazy if I owned this store everyone would be fired and if they don't change, some great retail space is going to be avaliable in town center mall. Lastly I ended up buying a whole travel set else where!

I can't recommend this cobbler enough. I took in my very worn Valentino Rockstud sandals, and they…read morewere transformed back to their original state. Highly recommend Boca Cove!

A few years back, I started adding national park patches on my backpack from places I'd been. The…read moreiron didn't work and the glue was hit or miss on effectiveness. So I stopped into Boca Cove Shoe to see if they could glue it better. When I stopped in the other day I was somewhat surprised that it was busy. The counter was full of mostly fancy girl shoes for repair. The nice lady with a bit of sass at the counter offered a better idea. "You know we could just sew them on and it would be much better". I had tried that at a dry cleaners but the said they couldn't do it. Well I said heck yeah. Cut to about a week or so later and I popped in. I was beyond happy. The bag looked so sharp, so professional that I was on cloud nine. We are going to 2 more parks this year, so it looks like I will be back very soon.

If I could you a negative star, I would gladly. I ordered 3 piece luggage in July 2025. I have yet…read moreto receive my last piece. I have emailed several times in 2026 and have not received a reply since December 2025. I called number and it is disconnected.

My Swiss Army Victorinox Werx Traveler Suitcase had its zipper break and some other tears from…read moreheavy International and Domestic Travel and now with the current travel situation its a perfect time to find a replacement. I had one brand and only one brand in mind TravelPro so I did research on Amazon and I narrowed it down to the Crew Versapak Max. Amazon wanted $220, Macy's $480 and a local travel store wanted $250. On Google Shopping I was introduced to Luggageontheweb.com(Village Luggage) and I could not be happier. Not only did they charge $173 with free shipping and no taxes they have this Friendly lady who answers the phone and is happy to answer any questions and is very patient. When the order did not go through she was patient and then it finally came in and we confirmed that this bag would meet my needs. As this company Drop Ships from TravelPro as they have been dealing with them for 50 years and this business has been in business for longer than that I felt confident. What sold me is that they give a complimentary Leather Monogramed Luggage Tag with my initials. Not only did I save $30 I am getting better service and I highly recommend this business to anyone who needs luggage . Its truly a boutique and personalized business. I won't turn anywhere else. Ebags had other bags for more expensive and I do not want to purchase a bag from a department store as I am able to order my luggage at my own leisure. As I work in Tourism I know a good bag and my retired Flight Attendant friend swears by TravelPro and the kind Customer Service rep said that the Webmaster loves TravelPro and they get many sales for their bags so it brought me even more confidence. This TravelPro had every feature of my old Victorinox like a removable suitor and a similar size. Its also very light at 7.9 lbs and this bag has more features like the option to have a Battery Bank to charge my phone, Optional Travel Packing Cubes that you can zip in for $30, room or up to a 17" laptop and an included Toiletry Kit bag and a great handle. I will update this review once I get my suitcase!!!

Normally the line for returns here are a hit or miss but today it was very quick. My hubby returned…read morean outfit for my daughter and i looked around for something i can wear on my upcoming cruise. Clothing area was neat with good deals. Stayed a bit since it was storming outside.

1st Visit: My daughter's clothing return was so easy. The clerk smiled and quickly put the money…read moreback on the credit card without any questions. Most places do not go this painless. While here I had to check out the XXL golf shirts but such a low inventory on this size. Sometimes I get lucky and find a gem for $9.99 but I always seem to shrink it in the wash. 2nd Visit: Endless supply of customers. Good amount of Halloween ornaments and skulls mostly priced under $20.00.

The best deal for luggage in South Florida. With the new international and domestic flight…read morerestrictions, some of us are having to buy new light weight luggage. Rather than buying online since this is an item I need to see and feel before buying. We took the drive up to the Indoor Flea Market off the Turnpike and Sample Road. They have a wide selection of Briggs and Riley, TravelPro, Kipling etc. We were here about 6 years ago to buy some of the luggage that we can no longer use because it's too heavy to check. The staff here is incredibly knowlegeable about every possible luggage piece and feature. They provide a discount off the retail price and also have the sale items on the closeout models. If you've never been to this indoor flea market before, it's worth a trip. The one catch is that they close at 6pm, even on weekends. It's also somewhat close to Sawgrass if you need something to do afterwards.

I called this place because a couple I know booked their trip to Italy through them and had nothing…read morebut praise for them. However when I called and asked to speak with the person my friends usedI was informed she was no longer there and was transferred to another agent. Italy has been on my bucket list for quite a while now. We are getting tax money back that we didn't plan on and the stars all aligned for hubby and I to finally get to Italy ( this was prior to the Coronavirus hitting Italy) I got on the phone with Lori (or maybe is was Lisa) I told her my husband had 1 week vacation time so we wanted to leave on a Friday and come home 10 days later on a Sunday so we utilized 2 full weekends. I told her places I really wanted to see and said I was flexible on dates as well as itinerary. She asked my name, address, phone number, email, budget etc. and spend about 15 minutes on the phone with me. The. She tells me - get this - "In order for me to put something together for you we charge $150 per person ($300 for myself and husband) I was upset over this for several reasons. 1st: this should have been told up front, not after getting all of my personal information. 2nd : I know my friends did not pay any fees. Then to top it off I have inboxed several of the other Yelpers who left 5 star reviews and guess what? Not a single person had to pay any fees upfront. I asked to speak with manager and she said they do Charge a fee to plan a trip! My friends who suggested this place was appalled when I told them what happened! They did go about 5 years ago and their agent they dealt with was no longer there but what a way to turn off clients.

Working with Kim Black Floyd was extremely easy. She planned a girls trip to Mexico for three…read moregenerations of women! Our ages ranged from teenage to grandparent. She has a vast knowledge of travel and this makes for a great experience. Kim took care of all the details so that we could just show up and enjoy our vacation. I would recommend using Kim for any travel plans in the future.

Some of my luggage is getting old; like really, really old. It was made in the days before we had…read moreinvented the luggage wheels so it's difficult carry (you use to have the Red Caps handle it) and back when every place and every airline liked to adorn it with a so Vernier or some other sticker. It's lasted through travels all over the world, acted as my life preserver when a ship on the Amazon overturned and is now a visually historic standout of times gone by. I've included a picture of it. So, I stopped by Shine Bags & Luggage in the Coral Ridge Mall. Shine Bags has been here for years and I've bought little things like backpacks from them previously. It's spotlessly clean and has bright lighting making your selection easy. Most everything in this store is of quality meaning meant to last. It's more expensive than the knockoffs found at the Swap Shop but worth it if you don't want to see your underwear, shirts and clothing appear on the luggage turnstyle prior to the remains of your fallen apart suitcase. As I've always used Zero-Halliburton Aluminum, I'm rather loath to change but now with them priced at $950, I might be just as well off with a new Samsonite carbon fiber that saw here for around $290. Anyway the selection a Shine Bags is really good with everything of good enough in quality for most travelers. Fortunately they have bags that are unique in appearance so you won't get stuck sorting through all those black American Tourister bags searching for your own or having yours taken by mistake. Really, don't buy the typical all black soft American Tourister bag or you'll have a devil of a time finding amongst all of the others.

I mean, it's aight here. Let me put it this way, if you need luggage, you're going to find it here…read more End of story... But it's not the end because Yelp would want me to write more. So the first thing I noticed the for a relatively small store, it's pretty jammed packed with stuff. As in the title, the store has luggage and bags. The bags are hung along the back wall and the luggage was everywhere else. I kind of thought the prices were reasonable. The downside for me is the quality. Now I took a look at one, tried to unzip it and when I was done the zipper looked like it was going to break already, without any clothing on it. That's not going to last at all if you check it at the airport. I noticed most bags were around $35-$60 generally. Some bags looked like they'd be alright to travel with, but they were all names I'd never heard of before. Not saying that's good or bad, but I was not familiar with any of the suitcase brands. Would I get a bag here? Maybe. It depends on if I was looking for something long-lasting or not. If I'm looking for something to last a lifetime, then no way. If I'm looking for something cheap(ish) in both quality and price, then sure, why not?