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    Broadway Heating and Cooling

    5.0 (1 review)
    Open Open 24 hours

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    6 months ago

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    Everything Mechanical Hvac

    Everything Mechanical Hvac

    (9 reviews)

    DO NOT USE THIS GUY!! I have a few rental homes in the area and I called him for a small job. I…read moreconnected him & my Tenant to arrange a time never heard back until he finished the job! Never contacted me for a work description etc. Just called me with the total amount! It was more than double the amount it should have been and when I questioned it he attempted to give me a whole bunch of lies!!! I will be sending a complaint to the BBB as well as the licensing division. Not smart for a few hundred bucks he stoled from me he loses a client that would have brought a lot of work to the table for him. I will also be stating a bad review on all Social Media sites!!!!

    We had Dan come out about 5 years ago to install a new furnace and AC unit. They did great work and…read morewe called them back this past winter to fix the inducer motor on our furnace. They did great work then also. They always dropped whatever they were doing to come and assist where we needed. We went to turn on our AC unit a couple weeks ago and it was making a weird noise. I called Dan immediately and he came out to check what was going on. He said we were low on refridgerant and that we needed about 3-5 pounds which was going to cost about $450 including labor. He also stated that we had a leak somewhere and that if we wanted the lines to be replaced he could do that but it would cost about $850. I was home alone at the time and told him that I would talk to my boyfriend and we would get back to him. In the meantime, he put 2 pounds of freon in that would hold us over and told me that if I didn't feel comfortable spending the money I could also get a second opinion. My cousin works in this field and they were coming over that weekend for lunch anyways (they live about 45 minutes away, so we don't hire him for our work), so I told Dan I would have him check everything out and get back to him about what our decision was. Dan got really frustrated with me that I was getting a second opinion (after he told me I could) and told me I was rude. My cousin came by and told me it wasn't our refridgerant leaking, it was just a filter needing to be replaced and the g-wire was snipped which was causing our fan to not turn on on our furnace. With both of these things fixed, now we had too much refridgerant in our AC unit due to Dan not checking these options first and putting refridgerant in. I told Dan what my cousin found and how the problem was fixed, and he got heated, telling me this was my cousin's problem now and that he was not going to come out and pull the extra refridgerant out. He told me I was just taking my cousin's word for it and that that couldn't be the issue. (Our AC unit is fixed now, so yes it was the problem). My cousin did not have empty tanks to pull the extra out, so we had to hire ANOTHER company to pull the extra out considering that Monday it was going to be super hot. They had to pull 3 pounds out of our AC unit. Dan has ghosted me now and will not respond to my texts. I usually do not like bad mouthing others but feel like this needed to be shared due to him trying to charge us $850 for something that wasn't the problem in the first place.

    Broadway Heating and Cooling - hvac - Updated May 2026

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