We were extremely satisfied with the time, attention and service we received from Legacy,…read morespecifically Johnnie. Our beautiful hot tub was delivered and installed. They did not damage the screens/ frame at all and everything was clean when they left. We love our hot tub! Extremely therapeutic and just feels awesome. Most importantly, their customer service is outstanding and they take their time to help you with whatever problems you/ your hot tub may have. Thanks do much Johnnie and Dave!

Top notch sales and delivery…read more The purchasing process was very smooth with no pressure. Sales people were very knowledgeable about the products. Delivery went very will and they were very respectful of the surroundings. Had a few questions post delivery and the team was always very responsive and happy to help. We strongly recommend checking them out.

Platinum Pools is the best, they take care of everything, very detail oriented and great service…read more They got me back online post hurricane flooding and maintain it all beautifully.

Platinum Pools definitely got us out of a bind. When our pump decided to stop, Platinum Pools was…read moreable to orchestrate the repair in less than 3 days. We are back up and running, just in time for our guests to arrive!!

Mark was prompt, responsive and knowledgeable. He followed up with relevant, helpful information to…read morehelp me solve my issue. I will be calling him the next time I have a hot tub need.

From the owner: We are a company that strives to provide honest, straightforward solutions to your pool equipment…read moreneeds. We have immersed ourselves in the quality and attention to detail of making your pool operate correctly as well as in the most efficient way possible for each individual clients intended use. I have been working on and learning about the intricacies of the latest and most technological pool equipment offered and specialize in Digital Automation Panels such as Hayward’s Omnilogic, Prologic, & Aqua-Logic systems and make it a point to gains as much knowledge as possible to be able to offer my clients unmatched service.

Told me a day and did not come. Reached out a few times and they ghosted me/ignoring me. Spoke with…read moreDre. On the phone initially but he went ghost.... Wouldn't recommend

From the owner: We are the only company in Florida available 7 days a week and offer the largest range for delivery…read moremoves and repairs

Andrew has been excellent and now the pool is fully back to its normal color. I am extremely happy…read moreI found him. This is a small business and Andrew, the owner is the one doing all the work. He is not sending an employee to do it which makes all the difference. If you are looking for someone to help you and maintain your pool he's definitely the person you want. I have had only good experiences in working with him. I wish more service people were like him.

Have not heard from them yet, nor from any others you named…read more Just was hit by hurrican Ian and did not have power from last Thursday until late last night (Monday). So I can only say that Ian was Not Good as a representative of GVA Pool & Spa. I really need some good pool service after the deluge of trees and leaves and bushes into the pool. No water overage, though. No water spilling where it should not have.

Horrible pool service. I can't count the times where I had…read moreto call them because I received a text or email that they had come and they never did..They actually lied and said they had come and serviced my pool.. I felt I had to babysit every visit...which was a lengthy 5 minutes usually. Don't waste your money like I did.

I have only been using this company a short time but their service is not uniform. It may depend…read moreon who you get to service your pool. Yesterday they serviced my pool and said they cleaned the pool overflow trap but they didn't because there is/was a small water snake in the trap that they failed to remove. I have a photo of it still in that trap.

Absolutely fantastic experience. Bob, Alex, Paul, the other Alex ... all of them were amazing. As…read moreother reviewers have commented, Bob acted as my personal design consultant; he shared extremely helpful ideas, watch-outs, samples, etc. Throughout the project, day or night, it didn't matter what question I had. Bob either called me back quickly or had Alex do so. Their unending patience, professionalism, knowledge, skills, workmanship, cost ... they cleaned up every day ... everything was better than expected ... can't say enough about how happy I am to have hired them to resurface the inside of our pool, replace the waterline tile, replace the coping, and build us a new pool deck with pavers. Highly recommend them without hesitation.

Requested a pool and leak inspection for a home that we are purchasing and the condition of a heat…read morepump was not properly notated on the inspection report (said it should be replaced but did not mention that the reason it was not working was because the power was not on). Worked with the sellers of the house based on this pool inspection and recommended pump replacement and caused a LOT of lost sleep over the course of 4 days. I received no apology from the company for a lack of report notation (no power to the pump at time of inspection) and no refund of my $225 inspection fee (that was my simple request). What I did receive was a note that said they felt that they did the right thing on the inspection so there is no refund. For the inspection fee of $225, they want to insist on being right instead of erring on the side of the customer. I won't be using them in the future or recommending them. Buyer beware. This mode of customer service speaks volumes.