The time says they close at 5pm!!!!!! We arrived at 430pm,…read morehalf hour before close. Store sign said OPEN. We got out of the truck, got the baby out and we headed up there to find out she had ran over locked the door and flipped the sign to CLOSED, as we got the baby out and situated. As we pulled away she came out stared at us, and waited to see if we would roll down the window. She spewed out "oh I was trynna say we are closing soon before you got the baby out da da da la la la...." Like if you had intended to do that maybe you should have said something instead of running to the door turning the sign and locking it and then running away. I highly would not recommend this place. Because that's just honestly not good service.

From the owner: Appliances 4 Less is thriving to providing a safe shopping environment for our customers. Staffs…read moreare required to wear masks at all time, and all customers are required to wear masks when entering into the store, and optional for vaccinated…

This place didn't survive the construction on National. Shut down ‍ we need more used appliance…read moreplaces. All the new appliances crap out in a year or 2

I could of bought new...But, like to buy from local businesses. In 3 mo, Dryer crapped out. Washer…read morecrapped out. Took it in after a month. We're going to fix. Waiting for a part. Would of took more time. Offered me a different washer. I took the other one. Was good for about a month. DIED full of water. Hook, Unhooked 4 times; traveled to them; enough is ENOUGH! Bought NEW. Dropped the shit on their back porch and washed my hands, and soul of the experience!!

I have worked with Matthew Eddleman on several jobs for clients and for my own home. He is my go-to…read moretrusted resource person at Albert Lee. Matthew is very knowledgeable about the products and helpful throughout the entire process from initial product comparisons to scheduling installation. Although he is now in Silverdale, and I am in Seattle, is really doesn't matter. The process is just as efficient as it has always been. Thank you Matthew!

I love how the team is doubling down on their insistance that I'm the problem. Once again, I never…read morereceived a message about a separate delivery. If there's a recording it's entirely possible that they dialed a wrong number. It's entirely possible that someone mistakenly told me at purchase that they would be delivered together. The fact that this company refuses to admit that they might have made a mistake only proves my point. I cancelled my order because the team was being explicitly rude, not because I wanted it all to be delivered together (or whatever their paperwork apparently says happened). The transaction I'm describing took place in September 2025. However, I'm shopping for more appliances and it reminds me why I'll never use Albert Lee again. I purchased a dishwasher and washer/dryer to be delivered and installed. I was sent multiple texts saying that my items would be delivered in a certain window. Specifically, 4:00pm to 6:00 pm on a Friday. I received multiple confirmations, including the night before. At 7:30 that Friday morning I received a phone call from an unfamiliar area code. (I get tons of spam calls, so it wasn't unusual.) I didn't answer because I screen for spam. Seconds later I got a text from my area code saying that my delivery is 8th on the list and my appliances were still expected between 4 - 6pm. I was even sent a link to a map so I could track the location of the delivery vehicle. They were several towns away. Nobody left a voice mail, so I assumed it was spam and I went about my day. Around 2pm I got a messaging saying that I had not been home to receive my delivery, and I needed to call to reschedule. Tracking still showed my items two towns away. I called the store for clarity. I was told that they had arrived at 7:30 that morning, and I hadn't answered the door or their phone call so they left. I hadn't heard anyone at the door, and my dog would have lost her mind if someone had knocked. I explained that there seemed to be a glitch in their system. They refused to listen, insisting that it was my responsibility to be there, they had sent multiple messages about my delivery window, and that it was my fault they hadn't been delivered. I offered to show them the texts. This person refused to believe me and insisted that I reschedule. An important detail: that same morning I learned that a beloved family member was being moved into Hospice, and I was in the middle of making arrangements to fly to another state ASAP. I wanted to find out if AL could complete the install that day as promised, because I wasn't sure when I would be back in town. I mentioned this as a hurdle to rescheduling, and instead of showing empathy or trying to work through it, the associate seemed huffy and irritated that I had follow-up questions. Finally, I asked for a manager, thinking maybe this was just a specifically difficult associate and I might have a more productive conversation with someone else. I was told the manager would call me back. Close to 5pm I had to pull the trigger on travel arrangements and couldn't wait any longer. I called and asked someone who answered (different person) if the manager had received my message and if I could expect a call back that day. The receptionist (as she described herself) was outright hostile, telling me the manager was in a meeting and she had no idea if he could get back to me. Again, I explained my circumstances and her response was, and I quote, "What do you want me to do? It wasn't MY fault." I said goodbye, but a moment later I called back and canceled my order. I later received a terse email from the manager of the Silverdale branch. He explained that because my dishwasher was being installed by a last-mile delivery service, it had a different delivery and installation time from the washer and dryer, and that I had "received a call about it the night before." I checked my call log, and there were no missed calls. I didn't pursue it because there was no accountability, and no sympathy whatsoever during an incredibly difficult time. I was met with hostility while asking for help, and suspicion instead of curiosity. I purchased the same appliances through Costco, and while they were the same price as AL, installation was free. It was hassle-free, the installers were incredibly professional, and the entire experience was pleasant. I love supporting family-owned businesses. I assumed the benefit would be more personal customer service, but in this case I was wrong. Two stars because the purchasing experience was pleasant, and from what I was told the salesperson was out of town and couldn't fix the delivery predicament. I feel badly, because it's his commission they lost.

i went in to metropolitan appliance on memorial day weekend and had done my online research and was…read morepretty certain what i wanted in terms of a replacement slide in stove. jacob a approached me and ended up helping me. we spent over an hour talking about options and discussing standard coil vs induction/glass top. i wasn't going to go that route but jacob is very thorough and not pushy at all; multiple times he stated that his goal was for me to purchase something i felt comfortable with and would be happy to own. i appreciated that. ultimately i decided to go with a frigidaire model that was a drastic improvement on the stove/oven i've lived with for two decades. he took care of the payment paperwork, the scheduling of delivery which had to wait until now and also all the communication between us. he was also kind enough to send a follow up email alerting me to being eligible for a rebate based on the model i had chosen. today, the delivery folks showed up within the stated window and i'll just say that the tracking system clients are sent to know when to expect the delivery is magic! it helped a lot to be prepared and to have cleared the adjacent space but it left no guessing for when they would arrive. jorge and his teammate (sorry, i didn't catch his name) were professional and efficient. they knew how to handle the extrication of the old appliance, how to set up the new one and insure it was level, and they walked me through basic operating instructions. all told (and i haven't yet used the appliance) i have been very happy with the level of service and courteous communication from this business. it makes me want to provide their name to others who are in the appliance market and to use them again when i next need a replacement.

Dan Bach was our sales person and gave us excellent service to sell us our new stove. When our…read morerange was delivered, it was brought and installed by Ned and Mahdi, who did an amazing job making sure that everything was properly installed without any damage to our floors or our home. Ned and Mahdi went above and beyond to provide excellent service and I would want them to help with any other appliance installation in the future! They were professional and careful and methodical.

part was available sooner than expected but we could not schedule repair un several days later…read more Repairman came on time and did a quick repair on a holiday! excellent service

My dishwasher would not drain properly and was showing an error code. It turned out that it was…read morenot draining through the disposal like most DWs do. This was explained to me by the tech, and he originally thought we would need a plumber. Instead we decided to route a new hole through my cabinets to the disposal and by-pass the issue. It was great that Igor was willing to do this and get creative with a better solution. Solid company, and they work hard to get a solution to your problem. Would recommend and would use them again.

Our experience with "Dave" at Kitsap Appliance Repair wasn't good…read more While he was initially cordial but things deteriorated rapidly. He supposedly ordered the replacement part, but then went largely silent. He also missed a service appointment and later offered no explanation. He couldn't fix the problem, and we went to another Silverdale repair service. I Do Not recommend, and suggest you read the other Yelp reviews, I wish I had.

Noel came over two visits and charged us for a refrigerator repair. Whatever he did, it did not…read moreresolve the issue. Company refuses to call me back and have left messages to this effect. He proposed a repair to eliminate condensation and water pooling in the bottom of the main part of the refrigerator. Problem still exists after being charged hundreds of dollars.

Everything about this experience was a pleasant one. I spilled espresso down inside my Rocket…read moreGiotto and it tripped my Kitchen GFCI. I took it apart and noticed the coffee on some electrical connectors and knew I needed an expert. At first I saw most repair places were in Seattle and when I saw Mowbeans in Port Orchard I thought it might be too good to be true. But Philip responded right away. Took the machine to his place and next day he provided me a detailed proposal which not only included the necessary repairs from my spill, but also a tune up of necessary gaskets and overall maintenance. It's a 3-year old machine and never been serviced so... much needed. Great value for the excellent service and workmanship.

Fast service, fair price, excellent customer service. I highly recommend Mowbeans for all your…read moreespresso machine service needs.

They were hired to repair my dishwasher if possible. They were friendly, prompt and good…read morelisteners. Will hire they going forward for any other repairs. Highly recommend.

From the owner: We are 100% focused on the customers satisfaction and we offer guarantee same day service when you…read morepurchase an immediate service requests from hudsonmarinetech.com.