i went in to metropolitan appliance on memorial day weekend and had done my online research and was…read morepretty certain what i wanted in terms of a replacement slide in stove. jacob a approached me and ended up helping me. we spent over an hour talking about options and discussing standard coil vs induction/glass top. i wasn't going to go that route but jacob is very thorough and not pushy at all; multiple times he stated that his goal was for me to purchase something i felt comfortable with and would be happy to own. i appreciated that. ultimately i decided to go with a frigidaire model that was a drastic improvement on the stove/oven i've lived with for two decades. he took care of the payment paperwork, the scheduling of delivery which had to wait until now and also all the communication between us. he was also kind enough to send a follow up email alerting me to being eligible for a rebate based on the model i had chosen. today, the delivery folks showed up within the stated window and i'll just say that the tracking system clients are sent to know when to expect the delivery is magic! it helped a lot to be prepared and to have cleared the adjacent space but it left no guessing for when they would arrive. jorge and his teammate (sorry, i didn't catch his name) were professional and efficient. they knew how to handle the extrication of the old appliance, how to set up the new one and insure it was level, and they walked me through basic operating instructions. all told (and i haven't yet used the appliance) i have been very happy with the level of service and courteous communication from this business. it makes me want to provide their name to others who are in the appliance market and to use them again when i next need a replacement.

Dan Bach was our sales person and gave us excellent service to sell us our new stove. When our…read morerange was delivered, it was brought and installed by Ned and Mahdi, who did an amazing job making sure that everything was properly installed without any damage to our floors or our home. Ned and Mahdi went above and beyond to provide excellent service and I would want them to help with any other appliance installation in the future! They were professional and careful and methodical.

Bought a fridge on Craigslist, and once it was plugged in, it didn't seem to get cold. Called…read moreRoy's Appliance & Dan talk us through some trouble shooting. Not only is the fridge humming along like a dream, but he saved us a service call and repair bill. Very professional & helpful. We won't hesitate to use them again!!

I have used Brinkerhoffs for over 15 years, they kept my gas range going replacing parts as needed…read more I always found them to be down to earth and reasonably priced. Offering me options. Alas, after 25 years I replaced the gas stove. During that time frame they also repaired my first and second refrigerator and ice maker. Now it looks like I will need to contact them in regard to my dishwasher. I have been remiss on completing a review. Thanks for taking such good care of me. S/James

This company is a mom an Pop. Unfortunately the experience with them was far from professional…read more They tracked mud in my house after the carpets had been carpet cleaned. They proceeded to not want to fix the dishwasher. They came to fix it from not draining an not cleaning. So there was a little stagnant water in the bottom. Came with the job. Apparently I was expected to take the dishwasher out side an to power wash it an bleach it. Who knew... They they left leaving a unfixed dishwasher an told me to fix it. Then apparently when he thought he was calling his wife in the office it was actually me an he said my home was "unreasonable working conditions and filthy" I have 3 dogs a cat an a 4yr old am I seriously expected to clean to the extent that its clear no one lives in the home to get my dishwasher fixed? Still they think they will get paid but for what work they didn't do a thing. Will not refer them to my enemy.

Excellent online purchasing experience with Best Buy. I found a great external Dell DVD drive on…read moresale at a great price. No other retailer was even close to that deal. I bought it and--amazingly--it was delivered the next day even though I chose not to pay extra for it. The drive is just what I wanted and I remain impressed I got to buy it at that sale price. Best Buy isn't always a great place to buy major appliances and have them installed, as can be seen from my previous reviews. But in this case, the company came through for me and I will purchase online from them again.

The experience that convinced me to make a yelp account. Don't service your apple products here…read more The geek squad dgaf. Kind of respect it, but sucks to be a customer. I wasted too much of my time in there. I will never step foot in there again.

Everything went well. Very friendly, professional staff. Had a small problem come up and the…read morereconciled immediately to what was more than fair. The delivery guys were awesome. Fully assembled everything and cleaned everything up. Was even friendly to my dog

My issue isn't so much with the store but with the insurance company that they use for property…read moredamage claims. We had a washer and dryer delivered from this store and they've met our needs. The issue is that during delivery our brand new vinyl floor was torn pretty badly in a couple of spots and now needs to be replaced as it's in a wet area and can't be left exposed like it is, accidents happen and we understand. We were contacted by their insurance company about opening a claim for repair and that has gone nowhere. We sent them an a quote from a flooring company almost 3 weeks ago and haven't heard anything back, we've sent numerous follow emails and we're just being ignored. Just know that if anything does go wrong, they use Broadspire for insurance claims and you will likely never get your money back or get the damage fixed.

Great service! Stephen was very helpful in finding what we were looking for and not only directed…read moreus to what we were looking for, but saw what we had already selected and retrieved what ended up being a better quality/more in line with what we wanted while we looked.

I was in Home Depot Silverdale, WA today June 30th, 2026. I…read morewas buying 21 bags of 60 LB concrete mix. The casher soon she rings me out, offer me to help loading the items, i was surprised. shopping in home depot once in wiled, being old lady i dined know offer such a services i was very happy to here that. i went out side and young men a porch me. and he say hello im here to help you. he said back up the my car to loading point and i did. he loaded 21 bags 60 lb concrete mix. personally i don't know his name but his was waring on his shirt # 7. #7 he his my HERO... if you can please let me know his name. assume person.

Needed to replace our smoke/carbon monoxide detector. Got help from an employee. They had several…read moreto choose from but I wanted to make sure it would plug-and-play with the one that just quit on me. He was very helpful and helped look online to see if it would. It was on sale so that's a plus! Is it worth the drive?...yes

I am surprised by many of the reviews for this Lowe's because I have never had a less than…read moresatisfactory experience. Customer service especially has in my experience been far better than the other big box home improvement store in town. Selection is excellent, brands are high quality. Value is rather subjective given the lack of competition in the category of big box home improvement stores; but to my mind this one's better than the other. Frankly, I would prefer a local Hardware but they are getting pretty rare.