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    Flowers D'amour

    3.5 (10 reviews)
    Closed 11:00 am - 3:00 pm
    Updated over 3 months ago

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    Williams Flower & Gift - The second photo of this stand up they sent to approve, I told them i didn't like it.

    Williams Flower & Gift

    3.3(35 reviews)
    1.8 mi
    $$

    If I could give zero stars I would!!! I spend $1164.00 on three funeral arrangements. I upgraded…read moreto fancy with two arrangements and premium on the casket spray, Which means I paid for extra full arrangements. I got a call an afternoon the day before the funeral and was told that they couldn't find a flower and had to sub out. I said okay because they made it seem like it was one flower they were subbing out, nope it was most of the entire arrangement that was subbed out. I started getting approval photos at 6:22pm Thursday evening, The evening before the funeral service. Mind you the store closes at 6pm. So I got the first arrangement phones and I told them I was unhappy with them, it wasn't what I ordered, not even close. They had emailed me later in the evening a few hrs later they emailed me again and I had told them that I still was unhappy. I didn't get another update until 6am the morning of the funeral, 3hrs before delivery. I had told them that I was still unhappy, it looked just thrown together like giant flower salad. They delivered it anyway without making anymore changes to it. I had email the next day saying how unhappy myself and the rest of my grieving family was with those arrangements. Our loved one deserves better than what was delivered. I was told that the manager was out until Monday. I called Monday and left a msg, I called Tuesday and was told the manager went home early and another manager would call me in the morning. I get a call this morning and the woman on the other line pretty much just tells me how beautiful the arrangement was and I told her we all disagreed it's not what we wanted. And she said that the arrangements were absolutely beautiful and what did I want her to do about it? I got what I wanted. Which then I told her I didn't get anything close to what I wanted and at minimum I want a partial refund. She then tells me there's nothing she can do, she'll have to get the owner involved and it'll be up to them. *****Update Williams flowers & gifts ended up sending a partial refund. I appreciate them trying to make it right.

    Everything was great! Fast, professional, friendly, customer service - all was top notch.read more

    Photos
    Williams Flower & Gift - The final photo they sent me. I told them i wanted changes made and they did not.

    The final photo they sent me. I told them i wanted changes made and they did not.

    Williams Flower & Gift
    Williams Flower & Gift - Flowers it has are very pretty.

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    Flowers it has are very pretty.

    Williams Flower & Gift - Flower delivery

    Williams Flower & Gift

    3.3(81 reviews)
    6.3 mi
    $$

    So pleased with the end product. Top-notch customer service anybody in kitsap county - you will not…read morebe disappointed.

    I ordered a very nice unicorn flower arrangement with balloons and a stuffed animal to be delivered…read moreto my 6 year old granddaughter to congratulate her as a new big sister. Mom and dad were at the hospital having delivered her sister 4 weeks prematurely the night prior. I explained how important this was to the woman who helped me put the order together, she even checked with "Mike" in Silverdale to check on inventory and to reassure me they would deliver by 2pm. I was so disappointed and angry to learn later that night they had called my daughter in law ( I left my and their number, theirs ONLY for a delivery issue, mine primary) to tell her they had the arrangement but couldn't deliver. Could someone pick it up!! My son did. He left the hospital, took it home, made the best of it and then went back to the nicu and hospital. So I rarely write a really poor review on Yelp. But Mike, your service here was completely unacceptable!! And you still billed me as we agreed. Any discount would not have mattered anyway. This was important, I was far away, and I trusted you and your business. NEVER again! I will say the arrangement was as described. Complete lack of caring and service though!

    Photos
    Williams Flower & Gift - What I ordered and paid extra for

    What I ordered and paid extra for

    Williams Flower & Gift
    Williams Flower & Gift - Amazing arrangement that actually matches the website photo.

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    Amazing arrangement that actually matches the website photo.

    Flowers D'amour - florists - Updated May 2026

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