I was so grateful I called Paul's as my sister was having her birthday last week and Earl delivered…read moreto her that very day a beautiful bouquet she loved it. Thanks Earl u r the best!! Victoria

I'm a mother who lives in Hawaii and wanted to send our daughter some flowers for her birthday. I…read moresearched for some florists on Yelp and found Paul's Flowers. It was easy to order online. They had a variety of options and were rated 4-1/2 stars. I even had a concern about my order and Paul quickly resolved it for me. The best part was, they delivered it on the same day in a matter of a few hours! It was a beautiful arrangement! Thank you Paul's Flowers. I would order from them again!

My friends from California placed an order and sent it to my house. Very grateful that they found…read moremy address even though it was confusing. I missed two phone calls because I didn't have my phone on me and they still took the time to find my place. Great flower arrangement and vase. Thank you.

Not good... they delivered the flowers to the wrong address. 3 separate family members placed…read moreflower orders to the same address, and they delivered all 3 orders to the wrong address. I was pretty upset, seeing as my sister is in the armed forces/ away from home and didn't even get flowers on her bday. When I called to inquire about the misplaced flowers, the lady who answered was condescending and rude. No apology whatsoever or acceptance of fault. She went on to ask ME where the flowers were delivered... I strongly suggest you look for another flower shop.

Maddy's Old Town Flowers helped us to come alongside a co-worker who had lost his mother…read moreunexpectedly. It is easy to tell this isn't just their business, it's their passion! The floral arrangement they made was truly a work of art. They were super easy to work with. They provided an email receipt since our workplace is out of state, delivered the arrangement on time, and provided a picture of the flowers upon delivery. The price was more than fair for the extremely high quality of the arrangement. They have earned our gratitude and our highest recommendation.

The service, selection and value were excellent! My sister loved the flowers and they were so…read morebeautiful and fresh. Dana was wonderful to work with. I had ordered the flower arrangement where one side was a puppy face. So cute! Thanks Dana for such a wonderful experience. I will definitely use your service again when the need arises.

If I could give zero stars I would!!! I spend $1164.00 on three funeral arrangements. I upgraded…read moreto fancy with two arrangements and premium on the casket spray, Which means I paid for extra full arrangements. I got a call an afternoon the day before the funeral and was told that they couldn't find a flower and had to sub out. I said okay because they made it seem like it was one flower they were subbing out, nope it was most of the entire arrangement that was subbed out. I started getting approval photos at 6:22pm Thursday evening, The evening before the funeral service. Mind you the store closes at 6pm. So I got the first arrangement phones and I told them I was unhappy with them, it wasn't what I ordered, not even close. They had emailed me later in the evening a few hrs later they emailed me again and I had told them that I still was unhappy. I didn't get another update until 6am the morning of the funeral, 3hrs before delivery. I had told them that I was still unhappy, it looked just thrown together like giant flower salad. They delivered it anyway without making anymore changes to it. I had email the next day saying how unhappy myself and the rest of my grieving family was with those arrangements. Our loved one deserves better than what was delivered. I was told that the manager was out until Monday. I called Monday and left a msg, I called Tuesday and was told the manager went home early and another manager would call me in the morning. I get a call this morning and the woman on the other line pretty much just tells me how beautiful the arrangement was and I told her we all disagreed it's not what we wanted. And she said that the arrangements were absolutely beautiful and what did I want her to do about it? I got what I wanted. Which then I told her I didn't get anything close to what I wanted and at minimum I want a partial refund. She then tells me there's nothing she can do, she'll have to get the owner involved and it'll be up to them. *****Update Williams flowers & gifts ended up sending a partial refund. I appreciate them trying to make it right.

Everything was great! Fast, professional, friendly, customer service - all was top notch.read more

Hands down the best nursery/ garden store around, great plants and flowers and even better people…read more If you need anything garden or landscaping related do yourself a favor and head down to the Bremerton City Nursery.

I was so pleased with my visit to the Bremerton City Nursery. I am working on a small landscaping…read moreproject and was in need of some shade plants. I got some great information and encouragement from one of the employees ( sorry I didn't get her name) regarding their selection of plants, some of them native to the region. The plants are healthy and green and I think fairly priced for quality. Overall they have done a great job utilizing their small space and have so many wonderful things to share with customers.

I just have to say what a beautiful arrangement they sent for me. I have used them three times now…read moreand have never been disappointed.

Prompt and courteous service. My daughter in law loves the arrangement and is very impressed with…read morehow well the arrangement is staying fresh over time. Good to know there is a quality local florist in Port Orchard. Handy for a father in law living in Florida.

So pleased with the end product. Top-notch customer service anybody in kitsap county - you will not…read morebe disappointed.

I ordered a very nice unicorn flower arrangement with balloons and a stuffed animal to be delivered…read moreto my 6 year old granddaughter to congratulate her as a new big sister. Mom and dad were at the hospital having delivered her sister 4 weeks prematurely the night prior. I explained how important this was to the woman who helped me put the order together, she even checked with "Mike" in Silverdale to check on inventory and to reassure me they would deliver by 2pm. I was so disappointed and angry to learn later that night they had called my daughter in law ( I left my and their number, theirs ONLY for a delivery issue, mine primary) to tell her they had the arrangement but couldn't deliver. Could someone pick it up!! My son did. He left the hospital, took it home, made the best of it and then went back to the nicu and hospital. So I rarely write a really poor review on Yelp. But Mike, your service here was completely unacceptable!! And you still billed me as we agreed. Any discount would not have mattered anyway. This was important, I was far away, and I trusted you and your business. NEVER again! I will say the arrangement was as described. Complete lack of caring and service though!

I made an online order for flowers to be sent to the home of one of my employees because her mother…read morehad passed away. Shortly after that, I was contacted by the store to discuss the order since supply chain issues made it impossible to send the flowers with the vase depicted in the picture. Later, I received a nice email from Irene who included a picture of the arrangement that was being delivered and and who asked if I had any questions or further needs. The flowers arrived the same afternoon and I received a notification of where they had been placed and the time of the delivery. I am very impressed by the quality of care given by the staff at the Port Orchard store. If I have future flower delivery needs, I'll call Williams Flower and Gift first. They have definitely earned my business!

I got my mom's flowers 3 days after Mother's Day and they were wilted. They were suooosed to be…read moredelivered the day before. Now they say I won't get a refund. Horrible business and people. My bank is refuting it now so they won't win. Stay away people.

Love the arrangement that was delivered yesterday. I will be calling this shop in the future for my…read moreflower needs.

It was my birthday and a friend ordered me flowers from a nation wide floral site called Ava's…read moreFlowers, the order was assigned to Gazebo flowers who had to contact me due to me living on base. They didn't have access so they made arrangements for me to meet them outside the gate. They were so kind, accommodating and were willing to work with me. They kept me updated and called me with a ETA. The whole interaction went very smooth and it made my birthday even better. The flowers were also beautiful. Amazing job and outstanding customer service, thank you Rachel for delivering me my flowers and wishing me a happy birthday!