The absolute best mechanic in the Brighton area. John and his team are the ultimate professionals. They can fix any automotive issues, and are extremely customer service friendly. Pick this as your place for all of your automotive needs. read more

I went for an oil change and to have my brakes looked at (they were squeaking) and rather than replacing them and charging me and arm and a leg, the mechanic was honest and said that although they're "noisy," they have over half of the pads left on them. "No need to replace them yet." I LOVE that he was honest. I was expecting to pay several hundred dollars and I only had to pay for the oil change. That is excellent service, in my opinion. read more

PLEASE BEWARE!!!... This shop made a mistake when repairing my belt tensioner and ended up ruining my engine by repeatedly drilling incorrectly into the engine block. They would not own up to it and I ended up having to take them to court where they lied about everything from the work they did to the conversations we had. Cannot more strongly advise you to avoid this shop at all costs. They seem like nice people when you meet them... DO NOT TRUST THEM read more

Brighton Auto Service - This is the engine block after they destroyed it by drilling and using a heating coil. Quite literally ruined my car. - Auto Repair Near Me - Brighton, Massachusetts

Treated me ok for a while then totally screwed me. Asked for them to adjust one of the brakes. Rear left to be specific. They did something to the front brake and removed all my locking wheel lugs and replaced with regular ones. Totally unnecessary. Had to force out the locking nuts even tho the tool was in the car and had just been used. Charged me for everything. When I got the car it still had the same squirrelly brake as before I couldn't believe it. All that extra work for nothing. Should've been cheap and quick instead I had to bring it twice and pay 5x the cost. Also was not ready when I was told to pick it up real fun walking to the mechanic on foot and it's not ready and posting for bs. I say they knew what they were doing. The lug nut thing burns me up read more

I made an appointment for a 4-wheel alignment, rotation, and a diagnostic on my power steering system and engine, as I knew there were some potential issues. I dropped my car off an hour after they opened, expecting to pick it up sometime after noon. They didn't end up even starting my alignment until 4:30pm, an hour before they close. Fine, I get that a shop like this can be busy. When I came to pick up my car, the price of the alignment was $50 more than what was listed on the website. Also, they didn't rotate my tires or check my power steering or engine. Guy at the counter said "We were so busy today, you're lucky we even got to your car!" As if I hadn't made an appointment two days prior! Anyone with half a mechanical mind knows a tire rotation takes 5 minutes on a lift. These guys are at best overworked, and frankly dishonest and lazy at worst. Don't waste your time or money. How they have such good reviews is beyond me. read more

Brought my car in for an issue with my hood. They were able to help me right away. Was very impressed with how friendly and accommodating the staff were. Will utilize and recommend their services going forward. read more

$60 for an oil change. This is pretty much the high extreme of what you can charge for the service, which gives me a pretty good sense that this mechanic is a rip off. There are many many places to get cheaper service than this. I'll probably only go there in the future if I have some kind of emergency in the neighborhood. Otherwise I'm finding someone else. read more

These guys are great. Fair, honest, dependable, I get good vibes. They did a last minute fan belt for me. Great neighborhood spot

This place is awesome and the customer service is fantastic! The mechanics here took great care of me. I found myself in quite the bind as I'm about to do a bunch of cross country driving, needed some repairs beforehand, and was under a crazy time crunch. Not to mention my old mechanic whom was very trustworthy left the shop I used to go to (i.e. Pleasant Car Care in Watertown - DO NOT GO THERE EVER!!!) and the other mechanics in his absence attempted to charge me parts and service fees three times or more the standard cost for what I needed done. The mechanic had even got defensive and mad at me when I called him out on the blatant ridiculousness of their overall estimate to repair my car. Fortunately, the guys at Brighton Auto Service were trustworthy and not only charged me reasonable (i.e. standard) fees, they fit me in during a morning where someone had called out and were super swamped and backed up. They really helped me out!!! I highly recommend Brighton Auto Service! Particularly for the female population as a lot of mechanics really try to screw you and overcharge unnecessarily, as was the case at Pleasant Car Care in Watertown. read more

UPDATE; In response to Richard L's post - You or your shop were NOT proactive in the handling of my repair. I asked you to call me and give me a status update (which you/your shop said you would) as to how the repair was coming, to which you did not do, I had to chase you. I asked if this job could be done in 4 days before the Holidays because I needed to plan my holiday travels accordingly. You obviously could give a rat's a$$ about your customer's needs and it shows in your post here. It's funny, but you also make it sound like you never have had to tow a vehicle into one of your repair bays from your driveway? YOU OWN A REPAIR SHOP! OF COURSE YOU HAVE! CARS COME IN DOA ALL THE TIME. And your mentioning of a MAP sensor is false as well - nobody mentioned a MAP sensor when I called to pay for it, or to bring the truck back on the following Monday, so i don't know where you got that from. And I am happy to post photos of the lower dashboard assembly that was removed on the passenger side of the truck by your shop, they were sent to the BBB in my complaint. Seems like Becky L's review was spot on as well. You guys must make a living off naive college kids and their parents $$$, and with the turnover on that neighborhood i'm sure its a good racket.. Stop your complaining you got me for $180 bucks. Brought my truck there on a Friday morning @ 730AM to be looked at, was told they couldn't see it until Monday AM. OK. Monday AM, drop off the truck and await for the phone call for the estimate. No call Monday, no call Tuesday, I call Tues afternoon, they have not even looked at it yet. Wed comes, they don't know whats wrong but proceed to perform $180.00 worth of work without authorization. I tell them to stop i will pick up the truck. I need to pay by phone since they will be closed by the time i get out of work. The lock it up, but fail to reassemble the dash panel assemblies and lose all screws to re-assemble. Very unprofessional scam artists. WIll never recommend or return for business, and am seeking a refund for unauthorized work. read more

These guys are SO good that they don't need, or in fact or want, your business. Dropped my car off in the morning after making an appointment for service. Called at noon for an update and was told "we haven't looked at it yet". When I asked if they would get to it later in the day I was told "not likely". Okay. Picked it up 10 hours after dropping it off. The $1,000 worth of needed work hadn't been done. It hadn't even been moved from where I parked it in the morning. When I started to walk over to talk with the guy about it he yelled over to me, "the keys are in it", and walked away. I am a pretty understanding person and it was obvious they were busy and backed up with work, which can't always be helped. However, appallingly rude and inconsiderate customer service is a choice that these guys make and it is something that really shouldn't be reward with your business. read more

Let's face facts, girls get fleeced at the dry cleaner and the auto mechanic. Why didn't mom say marry one of these guys instead of a lawyer or a doctor? But don't fret, young lovelies... Alas! There is magic in these here lands o' Beantown! There is an auto service in Brighton that doesn't deflower yonder babes in the woods via her wallet like all those other trolls and ogres lurking about. However, there are rules: 1. They are not fast but they also don't try to sell you or scare you to buy stuff you don't need like at a dealership. 2. Their prices are fair to low. If you think you paid too much, then you really don't know what kind of deal you got. My boyfriend's family has been going to them for years and I never feel stressed out when I drop off a car like I do at BMW. 3. They don't repair BMW. If they did, those bandits at Herb Chambers would never see my pink a-- again. UPDATE: They do work on BMW! Herb Chambers, see ya bitches!! The Odd Couple: 1. Oscar the Grouch: Tom, the manager (not to be confused with Rick, the owner). Hard-boiled Bostonian. Honest and hard-working. Will never be called "chatty" or recruited for things like "welcome party" or "congeniality committee." Good egg. 2. Mr. Congeniality: John, the mechanic. Champagne Charlie. Talkative, funny and sweet. Just as honest as Tom but more social. I respect Tom but I love John. Now that I found this place...next up, a four-leaf clover! read more

This is a good place to take any kind of car. The guys here are fast, efficient and honest. They'll take a look at your car, charge you the hour of labor, write you the parts and labor list and let you take care of it yourself. As someone who prefers to do their own work, I wanted a second opinion on a car that belongs to my boyfriend. I could tell looking at the serpentine belt that something was wrong, but I wanted to be sure there wasn't something else in need of replacing. Brighton Auto took a look at the car immediately and reaffirmed my suspicions - the tensioner and belt need to be replaced, along with the fan belt and the oil pan. These are all incredibly easy fixes and I'm well acquainted with how to do them myself, so I thanked them for the time and took the car home. They did an itemized list and recommended a couple of places to get parts on the cheap. The guys here are definitely worth the labor charge and get the job done fast. This is my new garage from here on out. read more

Just this year alone I have spent around 5 grand. I go in for something they fix it and then I have to go back in a few weeks later and I would say I was just here for whatever and no one saw this and the technician would say well that's not you came in for. I think if you know something is wrong call a person up and say I noticed xyz and your going to need it fixed. I just had my car inspected why am I getting emergency messages. They didn't catch this, seriously. read more

Wow! Had a nail in our tire and they had us in and out with a quick fix in 20 minutes! And great prices- cost 20 bucks! The gentlemen in there are super kind and helpful. Overall- great experience ! read more

These guys are honest, easy to work with, the best. A few years back when I drove a lemon VW (all college aged girls have one, it seems) i got so frustrated with it, i told them to "keep it as long as they wanted, and work on it LAST". They obliged and kept it for a good month. Now that I am a working woman, and have a decent car, they service it quickly and for a fair price. I had a 60,000 maintenance check up and blew one of the brand new tires they gave me within a week. They fixed it for free (under warranty, but no labor charge) and within a 1/2 hour. highly recommend! read more

This place is a joke. I can't believe these guys are in the service industry. Here is my experience with them: - I dropped off my car for repairs necessary to pass inspection - QUOTED $600* and 3 days - After calling to check on the car after 4 days, I was told 8 days. I figured it seemed long, but I am understanding, and what am I going to say, really. - On the 10th day, my car was finally finished - $990 BILL!!! No call, no voicemail. I told the owner that this was ridiculous and that I am also in the service industry, and I would never do any work over the estimate without personally speaking with a client. He said the bill is what is due. I paid it an left. Ill never be back read more

This has been my shop since I moved to Boston 4 years ago. They are an auto shop, so maybe a little rough around the edges in the style of their customer service - but they are fantastic as far as fixing my car. They get it done in the amount of time they say it will take and they check with me before doing anything costly. I have also brought my car to them with it making noises, me being concerned about the brakes. They could easily have done lots of expensive work and charged me, but they were very honest and did the minor repair I needed instead. It is good to have a garage I can trust won't rip me off. read more

I went here because I had a rattling of my car. They said it was due to a shock absorber was blown and that it would cost $500 to replace but the other side needed to be replaced as well in order to balance the car so the cost was a total of $1000. Maybe that's true about the balancing part but I went to the Toyota dealership to get a second opinion and they said that nothing was wrong with the shock absorbers. They said there were some serious issues with the brakes and they fixed a couple issues with the brakes and charged $350. read more

I think I'm not alone in looking for some decent mechanics with decent rates and granted, I've only been there once, but they've already saved me $300. I had a previous estimate and run around at the dealer who assured me the only way to fix the car was to completely replace an exhaust pipe that was cracked - these guys welded it and I was on the road again within a few hours. read more

Been going there since college (11 years now!) and they are just good, honest mechanics. Could bring my car to Charles River Saab pronto or wait a few days, and I always choose to wait for BAS. Really nice group of guys too. They explain things, and they dont make useless repairs. It's really a class act there. read more

I was very pleased with the honest, simple service I received here today. I brought my car in this morning before work as a family friend had warned me he thought my tires were wearing due to a misalignment. I asked the gentleman at the garage if he would take a look at the tire alignment and he took the time to explain to me what signs/symptoms I should be looking for in the car to see if there's an issue. We resolved that he would examine the car and take it for a ride to see if realignment was necessary. He called me a short time ago and said, after test-driving my car, that he recommended I do nothing on the car for now. This type of honesty in business is often lacking and I appreciate not paying for unnecessary repairs. I will be bringing my business here in the future. read more

We took our car here last Saturday for two reasons 1. We read good reviews here that said to ask for George 2. It's one of the few places open on a Saturday evening. When we got there we asked for George and everyone there was so nice. They immediately took a look at our car, diagnosed the problem, and gave us an estimate. They told us we could bring the car back whenever that week and it would only take a few hours and in the meantime George gave us a bottle of power steering fluid to get us through a longer trip we had that weekend without making us pay anything at this point. I thought this showed really good faith. When diagnosing the power steering issue he also said he to do some "artwork" to fix the issue and we really liked that comment, especially since my boyfriend works in the medical field and felt it was similar to surgery. We took the car back that Tuesday and George fixed the car really quickly and stayed later for us to get it after work. The price was almost exactly what he quoted plus tax so no surprises. With a nice handshake we were off. Well definetly come back for an oil change and if we need more work. It was a blessing in disguise that day that they were one of the few options because we found a great business. Thanks George and team! read more

These guys are awesome! My roommates and I live right behind their building. They do quick estimates and quick work. The best part is they're very reasonably priced and do good work. It's hard to find a trust worthy body shop. These guys are it!! read more

I had a great experience with these guys the first time I used them. They were recommended by someone who had taken their car to them for years. I brought it in for some work that had been quoted by others at $450 and $550. They repaired it for a lot less and that made me very happy. About to take it to them again for more work - hope it is a good experience this time. read more