5 Stars - Trustworthy, Professional, and Woman-Friendly Auto Shop!…read more I found D&G Auto Repair thanks to the great Yelp reviews, especially from other women. My longtime mechanic had retired, and I wasn't sure where to go next until I discovered D&G Auto Repair on Yelp! In August 2025, I brought my car in for brake service (pads and rotors replacement). From the very beginning, I felt I was in good hands. Paulo, the manager, responded to my Yelp inquiry almost immediately. He was professional, kind, and attentive. He listened carefully to my concerns and explained everything in a clear, respectful way, something I truly appreciate. I felt a strong sense of trust that he genuinely cared about my car and my safety. When I arrived at the shop, Paulo was just as professional and kind in person. He made me feel confident in my choice to use to D&G Auto Repair. After I left my car, he followed up via text with an estimated bill before starting any work, which gave me peace of mind and control over the process. The shop itself is small but clearly run by expert technicians, and the waiting room is clean and comfortable, a nice bonus! I returned yesterday with a question about a noise I'd heard. Tony, one of the technicians, came out and personally walked around my car with me. He pointed out how clean it looked and even asked about repairs I had done elsewhere. He gave me a mini lesson on body repair which was surprisingly enlightening. He then gave me directions to the nearest Auto Parts store and Car Wash. That kind of extra care is rare and so appreciated. Overall, I highly recommend D&G Auto Repair, especially for women who are looking for a respectful, honest, and trustworthy place to bring their vehicles. I'll definitely be back!

They were Great. Service was awesome and the staff and the mechanics were very good. They answered…read moreall my questions and I gave me an accurate estimate for repairs.

Web states 7.00am opening, shop 7.30, and then for the smallest puncture they want you to change…read moreall 4 tires, or nothing. It wasn't like this in the past, not good.

They gave me an appointment at the time I requested. Did the repair within the time promised…read more Charged a fair price. Friendly service.

I wanted to reiterate the 1-star experiences others have had with this place. I am a mechanical…read moreengineer with years of experience of maintaining my cars to over 200,000 miles. When I went there, they took pictures and video of my control arms and brakes and rotors and used scare tactics to tell me that I cannot drive this car as it is a safety issue. I met the owner, i have no idea why I needed to meet him. I had spoken with one of the floor mechanics who showed me a leak from my thermostat. They told me $1300 for brakes, $1700 for control arms, and $1000 for the thermostat... $4000! I drove home (even though they warned me not to), ordered the control arms, rotors, brakes, and thermostat and replaced them all myself. Here are the results: The car has 60,000 miles. The control arms look used like a car with 60k miles should, but they were not anywhere near an imminent failure. Same for the brakes and rotors. The only issue that was important for me was to replace was the thermostat housing... yes, the one that I had taken the initiative to ask the floor mechanic, and the front desk didn't even tell me about! Now, I knew what they were talking about. But I can clearly see how someone who didn't know much about cars would be terrified into hiring them for repairs that really weren't needed. The videos, etc, are all part of the credibility and selling process. Speaking of which, I can tell you that these guys use what's called a "one-call close" sales tactic. Just like at a dealership, these guys know that if a customer walks out the door, 90% of the time, they are not coming back. And, the salespeople are paid on almost 100% commission. That means that if they don't close a sale, they don't eat. They are not interested in a relationship. Here is their job description for the position so that you can see their motivations: Full job description - Automotive Service Advisor Top Tier Service Advisors | Up to $155,000/year ! (Base Salary + Bonus) Are you a certified closer with an exceptional talent for sealing deals? Do you thrive on turning opportunities into results? If you're not among the top 1% in sales, this isn't the role for you. But if you are a driven, determined, and unstoppable closer, keep reading--because this is the life-changing opportunity you've been waiting for. Why Work for Pleasant Car Care ? At Adams Automotive, Now Auto Care, Pleasant Car Care, and JB Auto Care, we don't just offer jobs--we offer a movement transforming the automotive industry. As part of the Houston-Boston Partnership, we're scaling from $50 million to $100 million in the next 24 months. This is your chance to be part of something extraordinary while building generational wealth. Why Work for a Platform Company? Platform companies like ours represent the future of the automotive service industry. Here's why: Career Growth: Endless opportunities for advancement through AutoShop Answers training, mentorship, and leadership development. Learn from the Best: Work alongside industry leaders like Todd Hayes, Joe Adams, Bill Brusard, and Charlie Zlatkos, all recognized as top performers by Ratchet+Wrench. Be Part of Something Bigger: Join a company scaling from $50 million to $100 million and beyond while redefining the industry.

It's hard to find an automotive shop that is honest and good, especially among convient ones with…read moreeasy booking for an appointment. It was so easy for me to have them take a look at my faulty car and have them come up with a diagnostic result. They seem technically strong, but they seem to be limiting themselves fixing more than what is necessary with insistence of meeting their certification for more work and additional parts; they insist upon replacing other associated parts incurring more expenses on my part. In other word, you will surely get the car fixed soundedly, but with heavier tab for removing the issue; they don't mind the incurring financial burden over their interests in getting more cash flow...I know there are many mechanics have to be paid. I wish that they can be more consumer oriented not to have their skills getting rusted.

Really trustworthy. Owner/Manager is super honest and transparent. You won't get oversold on things…read moreyou don't really need here. I hope they remain a successful business.

I've been going to Common St. Auto for 6 years now. I give Adiel and his team the highest marks…read morepossible. Absolutely outstanding customer service and the work they do (for me on a VW Golf) is first rate. I've never had a bad experience with them, they've all been excellent. He has always lived up to his forecast of how long the repair will take. One time he noted a leak in my gas tank that may have saved my life. And his prices are very reasonable. Go to Adiel with the highest confidence. Great guy and a great crew.

Nicest workers, very quick service, and they are very transparent with all the services they…read moreprovide.

I went in for an oil change and my experience was exceptional. I want to thank Damon and Yariel for…read moretheir incredible service and ability to answer all of my questions. These guys are the best! Thank you!!

I had my one of tires sipping air, and I had patch things up making the payment. Nevertheless, it…read morestill experiences same problem. So, when I took the car back after, and they found that do the proper job making me to go there again with the same headache. Definity not a group of tire experts.

I waited more than an hour and a half just to receive an estimate for a multipoint inspection that…read morecost $50. After such a long delay, I expressed concern about the wait time, and was then presented with a long list of recommended repairs along with a very high estimate. Based on this experience, I felt the customer service and communication could have been much better. The process left me with the impression that the focus was more on upselling repairs than on clearly explaining the vehicle's actual needs. I hope they can improve transparency and respect for customers' time in the future.

I thought I needed a new muffler for the insane noise coming from my much-loved and aging Volvo,…read moreemailed several places around for info/estimate and received a reply from Lisa in 5 minutes. 5 MINUTES! I live a mile away, drove right over and was assisted by Brendan. Since it was lunchtime, I was told I would receive a call as soon as everyone was back and was offered a ride home (very sweet, but it was just a quick walk). Darren called me an hour later with the news that my muffler was good.... but I needed a new catalytic converter. Yikes. He ordered the parts right away (2:30 on Thursday afternoon) and my car was ready 24 hours later. They have photos and videos of what your car needs, Darren and I talked about how this is a great, honest tool for everyone involved (EVERY business should have this!). I am grateful they could get my car in right away, and I'm confident I found a new place for all types of repairs. Thanks again to Lisa, Brendan, Darren and everyone in the shop from me and my Volvo!!

Huge thanks to Darren and his crew for the wonderful service provided today! My car is back up and…read morerunning thanks to them. He was quick to help me diagnose the issue and had me back up and running not long after. Definitely recommend!

Had to wait 10 minutes and still no one came to speak with me. Of the 3 bays they have, 1 was being…read moreused and there was someone in front of me. The person who was working kept scouting at me so I left. I won't be back.

Customer beware (tl;dr- faulty oil filter installation wrecked engine)!…read more I've had oil changes done at Jiffy Lube for many years, nearly always without issue. I had one done in August and then experienced major issues with my car recently. I had driven approximately 1,000 miles since the oil change and upon having my car towed to my usual mechanic, I was informed that there is no oil filter attached to the bottom of my car nor was there any oil in the engine, causing the engine to seize. My car is old and would now require a $4,000 engine replacement, likely due to Jiffy Lube's faulty installation. Upon calling the location, they went to my mechanic and inspected the car, finding that they are not liable as there would have been oil all over the undercarriage of the car if there was an issue with the installation of the oil filter. As a result, I am going to have to scrap a perfectly good car due to their error. As I said previously, I've had many oil changes done with no issue, but it's incredibly upsetting that they would not take accountability for a loyal customer. It goes without saying that they've lost me for future oil changes and I hope it gives you pause as well.

We were on a road trip to MA when the check engine light suddenly came on in our car. The abs break…read moresymbol also lite up! Ohhhhh, the panic and paranoia that ensued after! On a Saturday morning, we went looking for a few mechanics which were recommended to us. To our surprise, they were all closed on Saturday, and we were told to come back on Monday. We couldn't wait until Monday, so what did we do? We did a Yelp search, of course! Yelp to the rescue!!! The #1 business to appear after our Yelp search was Tony's Auto Service....they have a 4.8 Star Rating! Come on now, an auto service establishment with such a high rating?!?! The New Yorker in us were very skeptical! But we were in a bind, and time was ticking away, so off to Tony's Auto Service we went....it was only 5 minutes away! Yay! So we get to Tony's, and we're told that they're very busy and they can't look at our car right away, as there were two customers ahead of us. They said to leave the car and to call back in 2 hrs. We very cautiously left the car, and went to walk around town and have breakfast. In exactly 2 hrs, Tony called us and said our car was ready! He said come back and we'll discuss what the problem with the car is. We braced ourselves for what it would cost to repair the car. We also braced ourselves for the possible song and dance about what the problem was. Well....imagine our surprise when Tony told us that the problem is NOT an emergency, and didn't need to be taken care of right away. He told us exactly what was wrong, how much the parts would cost, and how much it would cost to get fixed. He gave us the ok to drive back to NY, and advised us to see our own mechanic whenever we got home. What?!?! As out-of-towners, we're not going to get ripped off?!?! Not only did we NOT get ripped off, Tony said there is NO CHARGE for the diagnosics! Now THAT is definitely 5 Star worthy!! We appreciate Tony's honestly and kindness so much. What a nice surprise. There really are honest mechanics still around! Thanks so much! Needless to say, we highly recommend Tony's Auto Service and recommended it to our local relatives. Business cards were taken and handed out!

We go to Tony since we arrived in Newton 8 years ago and we deeply appreciate his services!read more

I'm from out of state and received a notification that my truck's remaining oil life was at 2% upon…read morearriving at my hotel in Waltham. So I searched for a quick oil change place that was close by. This location came up. After reading reviews, I decided it was worth a shot. I could not have been happier!! It was only 7 mins from my hotel. When I pulled up, they directed me to one of the 3 open bays. When I stopped, the Asst Manager on duty (Jakob) was super nice. He told me I could stay in the vehicle for the entire time of the oil change (which was only 10 minutes!!). He politely asked if he could reach in the open window to reset the oil gauge and made small talk with me for the duration of the change. He explained what his team was doing as they ran through the various aspects of the inspection (tire pressure, headlights, brake lights, wipers, etc.). His team of Reynald, Oscar, Tommy and Michael were efficient, polite and professional. I was super impressed with this location's service and would recommend to anyone who needs an oil change. Cost of the oil change was around $100 and I was in/out in 10 minutes.

Charged me for an oil change, but my oil life was not improved. Kept on upselling, and showed way…read moremore interest in the additional services than the one I actually came for. They couldn't even remember my name.