I was impressed the first time I took my child here but not so much the last few times. I think…read moreit's because he had a different dentist every time he went. They also prefer the parents stay in the waiting room, so I just have to trust they're doing their job. My son's last appointment was in Feb 2024 and he was in and out fairly quick. I paid a slightly higher than normal 'copay' but didn't think much about it. I just thought he had extra work done, hence the extra payment. They set our next appointment for August. My son's appointment is in a week and so I received a reminder phone call from a number from "Des Plaines." I'm glad I answered because the person told me the copay was going to be about $110. I said...um...ok...then I hung up. Come to find out from FB posts and another yelp reviewer that Sprout no longer takes Dental Dental PPO! I called Sprout to confirm and they said it's been like that for a year now; they only accept Premier. What?! It would have been nice to know that. Bye, Sprout! Now I really have a good reason to find a new pediatric dentist.

The staff here are absolutely amazing. They are so patient and kind and make going to the dentist…read morefun for our 3 year old. I couldn't recommend them enough!

RED FLAG Tried to make an appt for me 3 year old and 14…read moremonth old. After giving all the information needed I was told "how this would work" which was a speech about how parents are not allowed in during the appointment and I'd have to wait in the waiting room. After saying how that seemed extremely odd and concerning since this is a medical appointment and I'm their parent I was told it was "no different than day care". We don't do daycare either not that this is even remotely the same. Sorry I'm not leaving my small tiny children who I already mentioned were nervous with a man I've never met. I was then told maybe they could arrange for me to "meet him first". There's something very strange or worse going on here. Please steer clear.

We live in South Edgebrook, this dentist's office came highly recommended by many moms in mom group…read moreand a few with our son's school. I called because our 7 yo has ever never been to the dentist, everytime we made an appointment he was terrified. I think he has a cavity. I asked basic questions, explained it was our first time etc. The receptionist, Cassidy, that I spoke to before 10a on July 28th - rudely asked "Why hasn't you taken him to the dentist?" She asked about my insurance, maybe she assumed we didn't have any - and said it would "need to be paid upfront." Ok. I also see that they have the child in the room alone - no parents, which I expressed that this is not something we would ever do ; I've seen other reviews mention this, as did other mom friends, and even they seem to think it unnecessary and strange. She was rude, unprofessional, lacks decorum - and I told her this ; she then hung up on me. I called back, since I had asked for the spelling of her name and manager's name as this was happening - Amanda would be in on Monday I was told after I called back after she hung up. I could care less what your personal opinion may be, have some tact, be courteous - I will never bring my child here, and be sure to tell every mother in my area and the PTA about this prejudiced and unacceptable interaction. I've never called an establishment for preliminary information and questions as a potential customer and been treated this way. It's odd. I would reconsider who you have as the face of your business, as customer interaction is key.

If I could leave 0 starts I would. I have called multuple times to get my child scheduled for a new…read morepatient appointment and every SINGLE time I call, they answer, rush through telling me to hold where, by the time I realize, music starts playing. They leave you on hold for a very long time and when you get through, they are very unprofessional and NOT helpful at all. Ive spoken with at least 2 different people and it's always the same. I refuse to go to a place who cant even handle a phone call - who knows how they treat you in person.

Disgusting overall. Staff members at the call center are TERRIBLE. Do not go here. They do not…read morecheck after keeping you on hold for minutes at a time. They blamed their short staffing and try to turn the anger of their crappy customer service on other people. They should NOT be having particular staff work at these centers. They broke hipaa laws and repeated my insurance and recorded me without my knowledge.

I take my daughters here for their dental check ups. We've never had a bad experience. Dr. Paula is…read moregreat with kids. Highly recommend!!!

I was looking for a dental office that specializes pediatric dentistry nearby. Many places that we…read morewould go for our two-years old checkups are located in the downtown area. As you know, fighting for traffic has been such a hassle for city dwellers. "Oasis Family Dental" in Jefferson Park is a nice, boutique place. It always smells good every time we come in. Dr. Paula and her team are very friendly and the wait time has never been long. A plenty of Netflix kid shows are available for our selections. Our son is slightly timid around strangers. During the last routine examination, he was reluctant to open his mouth. However, Dr. Paula was patient and very approachable and got to see the condition of my son's teeth. The office visits that we had so far have been easy breezy. I encouraged my partner to make an appointment here since he was considering going to a different place for his teeth cleaning. Free street parking on Milwaukee Ave. is available. Some neighborhood parking spaces may be free, but check the signs before you park.

Highly attentive, thorough and caring team! I always feel very comfortable during my session…read more Everyone is knowledgeable and confident. They take their time with you and it doesn't feel rushed.

I had a very good experience at Chicago Dental Studio. The staff was friendly and welcoming, and…read morethe appointment process was smooth from start to finish. The dentist took time to explain everything clearly and made me feel comfortable during the visit. The office was clean and professional, and I didn't feel rushed at all. Definitely a place I'd return to for future dental care.

I became a patient of Acierno Dentistry during the second trimester of my pregnancy. Acierno was a…read morefew minutes from where I lived and in network with my new dental insurance so I figured I would give them a shot. I was very impressed! The whole staff, especially Dr. Lunsford and Dr. Acierno are fantastic. Upon my first visit, I met with Dr. Lunsford who is very kind. He stressed the importance of oral health, especially during pregnancy and made sure I kept up with the extra cleanings during pregnancy. Just yesterday, I had to come in for an emergency visit because the porcelain crown came off of one of my molars. I was able to be seen right away that morning, thankfully! Dr. Acierno re-cemented my crown and fixed me right up. My little girl was so entertained by all the new friends she made while her mama was being taken care of! If you're looking for a new dentist, Acierno Family Dentistry will not disappoint!

I took my 7 yr old here and while he was inside with the dentist I was in the waiting area enjoying…read morea cup of coffee and watching 90s videos. He comes out with a bag of dental goodies and a smile.

I like the dentist there but reception's grammar is shockingly bad. It's a bad look.read more

I had a deeply upsetting and traumatizing experience at this office during what should have been a…read moreroutine dental cleaning. The hygienist who worked on me was a temporary fill-in -- something I was never informed of beforehand and would have not felt comfortable with if informed. After the fact, I found out the dentist himself didn't even know her full name, how long she had been practicing, or what her experience level was. Despite that, the office allowed her to conduct my entire appointment unsupervised -- from X-rays to cleaning -- with no oversight. She attempted to begin a deep cleaning without any numbing solution. Thank God I asked for it, because even with numbing, I've never experienced pain like that during a cleaning. I had to ask her to stop -- something I've never had to do in my life. I told her she was hurting me, and that it felt like my teeth were being scraped down. She told me that was "impossible." But here we are today -- with almost all of my teeth now visibly jagged and shortened. I have before and after photos showing the damage. At my follow-up, the actual dentist barely acknowledged what happened. He offered no solution other than to "smooth out" my already damaged teeth by shaving them down even more. No accountability or further solution whatsoever. This office was recommended by my daughter's pediatrician -- and to say I'm disappointed is a major understatement. My smile will never be the same, and what she took from me can't be restored. All because the office allowed someone unvetted and unsupervised to work on me. Maybe if I had a different last name and wasn't a new patient, the care would have been different. I don't know. But what I do know is I'm disgusted, and I will be moving forward with formal complaints. Patients deserve transparency, professionalism, and basic respect -- none of which I received here.

Will never come back they don't fix problems they make them !!!!…read more Had a filling they told me they have to redo it they did went back for check up now I have pain in my tooth walk in no pain walk out now i have pain reminds me of the mechanic shop that brakes your car so you can go back and fix it with them ... nope not happening never will come back to them

Terrible service . I had fillings done and it came off within 2 weeks . Not recommending this place…read moreat all.

Hello! My name is Emma, I am in my 20s, and after a terrible accident in Puerto Rico being struck…read moreby a truck while on my bicycle, three of my teeth were knocked out along with many other injuries that left me hospitalized for weeks. At that age, losing your smile like that feels devastating-it's not just about looks, it shakes your confidence and makes you feel lost and unlike your true self. I honestly thought I'd never get my personality back again. A good friend of mine recommended Dr. Wittmus. Needless to say, I was terrified about what came next. From the very first appointment, the whole team at Grateful Dental treated me with so much care, patience, and kindness. The team was immediately so understanding of how traumatic my situation was, not just physically but emotionally. They walked me through every step of getting temporary partials and made sure I felt heard and cared for the entire time. I never once felt like "just another patient"- which meant everything to me when I was so shaken up. The temporary partials they gave me look so natural that people don't even realize what happened. I can smile again, I can talk without covering my mouth, and I can finally feel like myself while I wait for permanent implants. That may sound small, but when you're young and going through something like this, it means the world. My temporary partials look and feel absolutely incredible-way better than I expected-putting a smile back on my face. Dr. Wittmus and his team gave me the confidence back that I desperately needed while I heal. The whole staff is professional, compassionate, and truly goes above and beyond for their patients. This team has given me back my confidence which I am forever grateful for. If you're looking for a dentist who has both incredible skill and a genuine heart, this is the place you want to be. Thank you Dr. Wittmus and his fabulous team!

I am so happy with Dr. Wittmus and the whole staff of Grateful Dental. They're so helpful and…read morefriendly. I really felt like I was getting the kind of time and attention I required for my needs. The retainer I have is ingenious; no more teeth-grinding! Also, you can trust them: Dr. Wittmus would never recommend unnecessary dental work. This is my forever dental group!

Dr. Kollmann is amazing!…read more I was told to see him due to my newborn having lip and tongue tie by IBCLC, Laura Coulter. This would have been the second time getting his tongue tie cut because the first Dr we went to was a waste of time. Dr. Walnarr didn't seem to care or have any opinion about his tongue or lip tie. I told him about my breastfeeding troubles and he was so nonchalant about the whole ordeal. I know the decision is mine as the mother, however, I'm not a doctor and need expert advice. He was basically like "if you get it, cool. If you don't, cool." However, with Dr. Kollmann, the minute you step into the office it just feels alive. The staff is so friendly and knowledgeable (did not get that from Walnarr) and Dr. Kollmann, himself, was a gem! We were walked to a room and asked questions about why we were there and the lady was so sweet and understanding. He went through full detail with me about how the lip and tongue tie can affect breastfeeding and how the frenectomy can help. He showed pictures and videos about how the baby tongue works during suckling and how a tongue tie prohibits motion NEEDED to demand a supply. After the frenectomy, which was a 10minute laser procedure that I did not see, he encouraged me to breastfeed my son for as long as I need!! Other BF moms out there know how special He then went into detail about what exercises to do and what stretches we had to do to keep his lip/tongue tie from growing back or healing improperly. He gave us the tools we need to get started and although it killed me to do that to my LO for the first few days, my BF relationship with my son is thriving. The price I paid for the frenectomy and follow ups is the most bang for your buck out there. The staff is unbelievably helpful and friendly. This will most likely be the place I bring my son in when he starts getting his teeth. Thank you Dr. Kollmann

I can't say enough positive things about my experience bringing my newborn son to Dr. Kollmann for…read moreevaluation for tongue tie. He spent over an hour examining my son and discussing his anatomy with my husband and me, and his bedside manner is incredible. He genuinely cares about his patients. This dental practice is a pleasure to interact with. Our family will certainly remain in his care for as long as we live in Chicago.