Best In Sight definitely lives up to its name- I went to this office based on a recommendation from…read morea family member and I am so glad I made the switch! I have been wearing glasses/contacts for 20+ years and my experience with this office is truly incomparable to other optometrists I've seen in the past. Dr. Mok provided the most meticulous/thorough exam I've ever received- he took the time to provide clear explanations to help me gain a better understanding of my eyesight and overall eye-health, and provided various options/recommendations for preventive care. He is the only optometrist I've been to who invests his expertise into each patient individually, and I felt like he genuinely cared about providing the best level of care possible. Overall, the entire staff is phenomenal. Stephanie was patient and very accommodating, even when I was indecisive about frames, and I never felt rushed through the process. 100% recommend!

Dr. Mok was knowledgeable and thorough. He took his time to help my brother with his eye…read moreappointment and made great recommendations. DJ was so adorable and a great companion corgi - he supervised the appointment with Dr. Mok. Michelle was friendly and super easy to work with. Definitely a very unassuming office from the outside but super cute inside. I'll be back when it's time for my eye appointment this year and highly recommend Dr. Mok for your optometry needs!

I am so happy with my visit to Vista Eye Care. The staff…read morewas super friendly and informative. They helped me understand my insurance benefits and how to use them. I even picked up some prescription eyeglasses for a bargain. Dr. Abert was informative and professional. The office was easy to find, clean and hi tech. Never have I had such a thorough eye exam, and they had me in and out in no time. Next year, I plan on bringing my entire family with me. Thanks again!

Patient for 10+ years. Upon eye exam completion then the emphasis of their business model is to…read moreclearly sell you the highest priced eyewear. Clinical exam is detailed and solid. I've gone to discount eyewear outlets as well as small/medium opticians/stores usually lookin for same/similar product successfully. I also had a routine clinical visit that was over billed for a simple exam. I rarely write reviews and after years of experience it's good care premium pricing so if you don't price shop the place is for you.

My elderly mother was visiting Colorado and mangled her glasses when she fell. We took them into…read moreLensCrafters in Thornton and Joe did a quick fantastic job straightening them for us. He saved the day and she can now wear her glasses for the rest of her vacation. And bonus, they didn't charge anything. Your really made our day. Shout out to Joe and LensCrafters!

Turned away by Dr. Douglas staff because I declined the optional $39 retinal imaging fee. Zero…read morestars for forcing illegal out-of-pocket upgrades on covered insurance patients. They refused to provide a standard comprehensive eye health exam via traditional dilation drops. The staff explicitly stated the doctor does not do standard dilation, only the imaging, as it takes more time for him. The practice is utilizing time-saving parameters to condition standard medical evaluations on out-of-pocket commercial fees ($39), denying insurance-covered alternative standards of care."

Needed an optometrist and Dr. Miller was recommended by my retiina Dr.. I was able to get an…read moreappointment right away and found the staff and Dr. Miller to be very professional. Dr. Miller is very knowledgeable and spent a long time with my visit and took into concern some major and rare eye issues to give me the best fit possible. We talked as though we had been forever friends. Picking out frames was a hoot and a lot of laughs with staff. What is usually a stressful experience was instead professional, delightful, less expensive than expected. I highly recommend Dr. Susan Miller and her staff.

My family and I have been going Westminster Eye Associates for over 7 years now. They provides…read moreexceptional care with a personalised touch. From the moment you step in, the welcoming atmosphere puts you at ease. The staff is attentive and knowledgeable, guiding you through every step of your visit. Whether it's routine a check-up or a specialised procedures, Westminster Eye Associates exceeds expectation, making every visit a pleasant experience. Highly recommended by myself, my husband and son.

I went in here for a new pair of glasses. It had been years since I'd needed any, so I felt like a…read morefish out of water. Once I found them--they are tucked into a medical complex with several other businesses. Their store was clean, well organized and modern. The front desk staff was professional and competent, and directed me to the Optician who was very kind and helpful in selecting frames that would complement my facial structure. They had a wide variety of frames and lenses to choose from, and were willing to answer all my questions about cost/product. I'll be going here again and will be directing all my friends. Very positive experience.

Set up an appointment online as a new patient and received a text message the next day from them…read morestating they need my "ins" for "auth." Assuming they needed more insurance* information, I called the office to answer their questions. The woman could not discover my insurance to save her life, and instructed me that I needed to call my insurance and have them inform me, how to inform her, how to look it up correctly. I thought this was weird seeing as I found this provider from my insurance companies website in the first place, however I proceeded as asked. After an hour of being on the phone with my insurance company, they determined that nothing was wrong, the provider was in fact in network. They even called this lady, and informed me she insisted she has no way of looking my insurance up and required them to email all information about my policy. Collectively, with the advice of my insurance company, this woman who runs the office at this place is completely incompetent and it would be best not to trust my healthcare with someone incapable of doing their job. As a new patient I'm baffled that someone could not even care to simply figure out what they were doing wrong and force a new patient to figure it out for them. I'd gladly go blind for another month then deal with these people. Listen to the reviews, don't even bother.

They are so fast and efficient with their process of taking on new customers. Really grateful for…read morethe team that helped me out today and clarified everything that was needed. It's rare to have an office that is willing to break down numbers for you and support you with a sufficient decision!

Was just inside of this store looking at new glasses. My prescription is still valid, so just…read moreneeded a new pair of glasses with my current prescription. Not one person talked to me the whole time I was in the store. I walked in and walked out without a "hello, how can we help you?, goodbye". I will guy my glasses at a store that actually wants customers.

I had an awesome experience with Dr. Torrey at The Bent Lens!…read more From the moment I walked in, I felt welcomed by the friendly staff and impressed by the clean, modern office located in a really cool building. Dr. Torrey took the time to thoroughly explain my eye health, discuss preventative care and maintenance, and walk me through my insurance options in a way that was easy to understand. I never felt rushed, and all of my questions were answered with patience and professionalism. It's clear that Dr. Torrey genuinely cares about his patients and takes pride in providing excellent care. I left feeling informed, confident, and well taken care of. I would highly recommend Dr. Torrey and The Bent Lens to anyone looking for a knowledgeable, friendly, and thorough eye doctor.

Unfortunately, I won't be returning. I did like this little shop, but they didn't ASK me what I…read morewanted and grossly overcharged me. In any type of retail, especially if medically related like your eyesight/vision, customers should be provided all options for any type of lenses and the beauty of being the one paying is that THEY get to decide what to buy and how much they want to spend. That ability was taken away from me here. My prescription is very very minimal. I've had corrective eye surgeries so I don't need much at all. I picked out a pair of frames that I liked and told the person to go ahead and place my order. I had to come back in to get measured and she said they'll call me when the glasses area ready. I didn't realize until pickup that somehow, for this very simple and very minimal prescription that the glasses were $300-$400!! Say, what??? I was like ok... I paid it and I said I'm going to be checking with my insurance because this isn't right. There's no way for what I was getting it should cost me that much. I also asked for a more detail receipt, not just an amount, but give details on what exactly I was charged. Well, what I found out in the emailed detailed documentation that the person who works there who took my order decided for herself that I was going to buy the MOST expensive lenses possible. I am very upset she did that and never ASKED me what I, the person paying, wanted to buy. She never gave me any options. She never explained anything. I mean, that's your job is to lay out and describe to me what my purchase options are. She just went ahead and ordered the most expensive thing on my behalf. I didn't think of it during the purchase process (why isn't she showing & explaining lens options...) because that part is their job #1 and #2, I haven't purchased glasses in a really really long time due to my corrective eye surgeries. I didn't even think of what she was *not* doing correctly. So, I called and has this discussion and I needed some of this money back. No way am I paying almost $400 for glasses that barely have any prescription to them, thus I will barely even need/use. I liked the frames so I wanted to keep them and she offered getting the lenses remade. And I'm feeling like, I don't know that I want to do business with them again. So that wasn't my preference given what just happened, how nothing was explained and I was just charged without my consent. Next I said what if I just return the lenses and she said she would refund me. So, that's what I ended up doing. To me it's really ridiculous that she couldn't refund me the difference for the less expensive lenses and allow me to keep the lenses already manufactured and in the frame. -- THAT would have been the ideal response. -- THAT would have saved losing me as a customer for life. So, now we are just going to fully waste the most expensive, perfectly good lenses, sized only for my frames, and with my own prescription for absolutely nothing? Great. How stupid. She is the one who grossly messed up and she should have allowed me to keep those lenses for her mistake instead of being so wasteful. I'm out.

Doctor spends about 15 minutes with you then tells you the situation is hopeless…read more.. Prescription came in wrong twice I don't know if I'll go back I may just take my prescription to another doctor and see about a second opinion... glasses turned out okay. I guess I had a different level of expectation maybe that's why there's eyeglasses stores everywhere...

I was having issues with my vision and a lot of eye pain. Paid for a ton of tests and was told it…read morewas eye strain and that nothing came back from the tests. Went to the ER a few days later and found out I had optic neuritis and was starting to lose the vision in my eye. My neurologist said the optometrist should have caught it on one of the scans and sent me to the ER. Could have had permanent damage to my vision due to negligence. Would NOT recommend.

I had problem with my sunglasses and Kenny G was so helpful and professional . Great location ,…read moregreat service. Thanks Aneta

Only visit this Pearle Vision Dr. Heather Alder if you want to be uncomfortable and feel less than…read morehuman. I preface this lengthy review by saying I'm a medical health professional with 12 years of experience. I empathize with the stressors and constraints placed on the medical teams. However, negligence is something I have zero tolerance for. Being made to feel that my life choices and doing what is best for me is incorrect, is something I do not stand for. Here is the list of my concerning encounters with Dr. Heather Adler. First, during my intake paperwork, I disclosed medications I was on. 4 to be exact. Of the 4 were two, are impactful as my life as a woman and a nurse. Dr. Heather Alder asked about only 1. This medication I see a female specific doctor with which I have a great report. However, Dr. Heather Alder, felt the need to discuss this med in particular, claiming she was wanting to make sure I was content with the side effects. Yet no other medication side effects were inquired. Only. This. ONE. Med. Second, during my eye exam she discovered a tear/hole in my retina along with associated dried blood. I explained I was in a motor vehicle accident earlier and she said this was a definite cause. I requested she write a note with this statement so I could give it to my lawyer. She was more than happy to accommodate the request. And would send me an email with the note. She gave me a card for an ophthalmologist and said I needed to make an appointment soon to make sure my vision doesn't deteriorate. She instructed me of the signs and symptoms to be on alert and to call if they present which are considered a medical emergency leaving me with permanent blindness. Third, I returned home got an email with access to the patient portal. I followed the directions however was informed that login information was incorrect and I needed to call the clinic. I called and was told by her that she does not use the patient portal. I was reassured the note would be sent to me. Fourth, a few days passed with no email. I called the clinic and was told the email would be in my inbox by the end of the day on a Friday end of August. I waited. A week and a half goes by, no email (now early September). Fifth, I called this week (mid September). Two times in 1 day actually. The first time was to ask about the missing email and that I need a referral from her as well as the imaging to see the recommended ophthalmologist or my appointment would be cancelled. I notified the male employee and was told Dr. Heather Alder was out of the office until later in the week. However, the kind gentleman would text and get back to me. He confirmed by call back number and email. Sixth, A few hours later I called back because I noticed my vision getting blurrier suddenly - one of the symptoms I was to be on alert. I mentioned this new symptom, the missing email and missing referral. The woman said she was going to call Dr. Heather Alder and call me back. Again, my contact information was confirmed. I waited. No call back. Seventh, Dr. Heather Alder was supposed to be back in the office today (mid September). I was never called. No email sent. No contact attempt ever made. If you value your vision and being treated like a decent human, please go elsewhere. I am specifically vague with dates and posting this later for fear of retaliation.

This is the only place I was able to find a pair of glasses that I loved enough to buy…read more I usually go to the cherry creek location, but their selection was a little weak and I looked at about half a dozen other places in between. The techs are very patient professional and knowledgeable. I'll be back!!!

Staff is amazing, they work with customers to find the perfect pair of glasses. Thanks!read more