Warning to Piano Owners! In 2023, my beloved Yamaha P22 piano, along with many others, was stolen from Reno, NV by Brigham Larson Pianos. Here's my story: In October 2022, I placed my Yamaha P22 T-186708 on consignment at Carpenter's Music World in Reno. Fast forward to October 2023, I received a shocking letter from Brigham Larson, stating that Carpenter's had gone out of business. Without my knowledge or consent, Larson picked up my piano, loaded it into a truck, and transported it to Utah. I had a valid consignment contract for $3800, but Larson's letter offered me a measly $500 upon sale, or suggested I pick up my piano and start paying storage fees! When I confronted him, Larson claimed ignorance about the consignment status of the pianos and refused to truck them back to Reno, citing costs. Despite his claims, Larson's own website features a detailed video showcasing my piano, praising its high quality and condition. If these were vehicles, Larson's actions would be criminal. An ethical business owner would verify ownership before transporting consigned goods across state lines. How many other piano owners have been swindled by Brigham Larson? Please share this post to spread the word and protect fellow piano owners from falling victim to such unethical practices. #StolenPianos #PianoTheft #BrighamLarson #PianoOwnersBeware read more

When my wife and I started playing the grand pianos at Brigham Larson, the team took note (we both play piano). Brigham came out of his shop to meet us, and show us what he does. He gave us a grand tour of his restoration shop, which was fascinating for both of us. We learned a lot about how pianos are made (until now, we only really new how to play). Then he gave us several recommendations for pianos, based on our tastes and price range, including both new and restored pianos. We fell in love with a new Hailun model 198. Truly exceptional tone, responsiveness, and clarity. Far better than other brands in the same price range. We shopped at other piano stores too, but none of the pianos in our price range were nearly as good as the Hailun. Unfortunately the model 198 we loved was already sold, so Brigham ordered another one, and loaned us a same-size Kimball grand piano for several months while our new Hailun was built and shipped. After delivery, the Hailun was just as good as we remembered. Brigham also offered to fix a couple of minor issues for free (within warranty). Overall, I would say the experience has been fantastic in terms of the tour, the pricing, and the customer service. read more

In January after a move from Oregon to Nephi, Utah, with two upright pianos, I searched the internet to find a reputable tuner in our general area. I was having difficulty, especially after a person was referred to us and I was then unable to locate him. Having passed Brigham Larsen Pianos in our travels north of Nephi, I went online and was very impressed with the story of the store and the services they offer. After making an initial call and being told that they did not service Nephi, the person called me back and said that they would be glad to come for a small travel fee, which I was very willing to pay. Jacob became our advisor and tuner, also replacing a broken string and doing more voicing as was needed. He also waved the travel fee. In the future I think I would ask more questions about the estimates and charges we could expect from the various services. That was not really discussed and was my responsibility to ask in more detail so as not to be surprised when the job was completed. I am fully satisfied and happy with the work that was done. The sound of our instruments speaks for itself! Shauna Jones read more

I acquired my very first piano from Brigham Larson himself. As he is both a piano technician and enthusiast for over twenty years, i found him to be very knowledgeable in my search for the instrument i would come to take home. Also, the staff seemed always to be friendly and cordial. What makes his establishment so great though is that it is a one-stop shop. Meaning, they provide Pianos, piano tuning services, moving, even piano lessons! Anything piano related you will find here under one roof, and as a satisfied customer myself i can't recommend them enough. read more

We were moving just a few miles up the road and needed to have our piano moved. We knew exactly who to call to do the job right. We only trust Brigham Larson Pianos! They worked with our last minute changes in our closing dates and got the job done with no problems. We had two strapping young guys show up with the right equipment and truck for the job. They were very careful and yet got the piano moved very quickly as I had many other things I needed to do to tie up the move between the two homes. I couldn't have been more pleased or grateful! read more

Excellence!!! We've had piano tuning by Brigham Larson as well as having our daughter in piano lessons. In both cases we have felt excellence was demonstrated in service, talent and opportunities. We are so grateful that Brigham Larson Pianos is so close to us and are looking forward to seeing our daughter excel in her piano skills. We look forward to a future day when we hope to purchase a grand piano from Brigham Larson Pianos. We love being a part of excellence and indeed Brigham Larson Pianos meet these high standards. read more

Brigham Larson piano moving service did an excellent job moving my grand piano. This is the second time they have moved my piano. They used extreme care when moving my instrument. The move was particularly difficult because of some snow and ice on the path to the moving truck so they called a third mover just to be sure they kept the piano safe through the ordeal. I highly recommend them! read more

I have been buying pianos for 30 years in four states. Brigham and his staff are by far, 2nd to none in service and simply making the right deal. They are skilled, knowledgeable, and extremely personable. I recommend to anyone looking for a new, used or restored piano, or for a piano tuner, to consider Brigham Larsen and his great staff to help you. Adam Bennett read more

The movers did an excellent job moving our grand piano. They took great care in placing it in exactly the right right place for the best sound, polished it to a shine before they left, and were very polite and courteous. They even played a few songs for us to enjoy before they left. I would definitely use them again if I needed another piano mover. read more

Best store to EDUCATE yourself before you just buy a piano from anywhere. Brigham is so willing to meet with everyone who has questions and is looking to buy a piano. HE IS AN EXPERT, tuning pianos for over 20 years and owning a full-service technician facility in the store. I love how anyone coming gets an amazing personal BLP tour.. Love this place!!! read more

This man stole consignment pianos from a store selling its inventory in Reno Nevada. He knew that the owners were not notified and still moved them across state lines. Then told the owners of the pianos that he would give them 10% of their value or charge a storage fee. This is criminal and this man needs to go to prison for grand larceny . read more

I'm happy to recommend Brigham Larson Pianos. Brigham and his staff worked with me to help me find the right piano for my trade-in and downsizing process. The shop and showroom are beautiful, and family friendly. His sons, the piano movers, did great in bringing me my new piano and picking up the other one. All in all a good experience! read more

I needed a piano moved in a very small amount of time and the team at Brigham Larson Pianos was fast, great at communicating with me and incredibly professional! I was being difficult because I had to coordinate between multiple parties, yet they were patient with me and made my life easier! I highly recommend their service. read more

We bought our piano a few years ago. Brigham Larson has a great website with detailed information about their piano restoration projects. We became excited about a 1911 vertical piano with very warm tones. We are delighted with our purchase and with the personal service that Brigham Larson always have. read more

I'm impressed with the team at Brigham Larson Pianos! They are and incredible group of people devoted to improving the musical experience of families! They are amazing at customer service and super devoted to music, quality and making people happy! Love love love Brigham Larson Pianos! read more

I bought my piano from Brigham Larson and have had it tuned twice a year by them for three years now. I have always been very happy with their attention to detail and eagerness to exceed expectations. I plan on continuing to use them for all my piano needs. read more

Brigham Larson Pianos is the best establishment of it's kind. In addition to hosting many community gatherings to further the arts, they host an American Heritage style k-12 private school. Pianos and much more! All of their staff are excellent! read more

Brigham Larson Pianos is the best around! They're one of the more expensive tuners so I'm often tempted to alternate with a cheaper one and ALWAYS regret when I do. Brigham Larson knows their stuff and does a thorough, quality job every time! read more

These guys are incredible! Responsive, polite, professional, and friendly. I would recommend them to anyone. They helped me move my piano, as well as my mom's and my sisters. Each time I have been very impressed with their service. read more