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Briggs Two Transport Services

5.0 (1 review)
Open • Open 24 hours

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3 years ago

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Flagship Tours and Limousine Service - Email from them acknowledging the date was 12/13

Flagship Tours and Limousine Service

(2 reviews)

Congratulations on earning the first negative review I have ever left! We booked a 55 person bus…read morefor a bar crawl on 12/13/25. The bus did not show up at the scheduled time. When we called, the dispatcher realized that they had mistakenly booked the bus for the next day (An honest mistake based on the comments they put in the invoice however we had agreed on the 13th and had multiple emails stating that). The dispatcher was very helpful in the matter and was able to get us two 30 person buses to our location 2 hours after our scheduled departure so that the day was not completely ruined and we appreciated that. That alone would not have garnered a negative review from me, I get it, mistakes happen; but how you respond to those mistakes is what matters. So when I called during the week to hopefully get some form of reim or at the very least an official apology for the mistake, I was ignored! Five texts left on 'read', multiple calls not returned, multiple emails not replied to. Not once did I yell at anyone or give anyone a hard time, I simply stated that we did not receive the service that we paid for and I was hoping for some sort of refund or compensation for the trouble. Complete radio silence from the company. I don't understand what I did to earn such a disrespectful unprofessional (non) response. Be cautious to anyone considering this company, they use Zelle for their transactions and so when they make a mistake you have no way to get your money back and they refuse to take accountability for their mistakes.

Flagship Tours has been my go to company for years!! Mr. Stocks was extremely professional and an…read moreoverall great guy. They were able to offer outstanding customer service and their pricing is very competitive!!!

Young Transportation Services

Young Transportation Services

(19 reviews)

I had an eerily similar experience to others who reviewed Bill Young, the owner of the service. He…read morewas personally extremely rude, argumentative, and unprofessional. He spent the entire trip yelling at me about his personal problems and trying to argue with me. It was completely inappropriate. The 921 route listed on google maps is several years out of date, and the schedule on his website is very unreliable. He cancels service on a whim. I would spend the extra money to travel in an Uber or Lyft for the sole reason that I found Bill Young to be so personally distasteful to ride with, but I also cannot trust that he will be at a bus stop when he says he will. Do not ride with Bill Young.

6:30pm shuttle never showed up this evening. Waited by myself as it got dark for an hour. Was told…read moreby station managers that sometimes the "guy" picks up in a car. This is a shim sham business. Site looks professional with schedule but no one was answering the phone when I called multiple times and no updates about cancelations on their social media. For a woman traveling alone this service isn't safe. Especially if there's times a random man is going to pull up in a car claiming to be a shuttle service. I didn't know what to do but station worker said it's not a good idea for me to be waiting out there after dark so I just hopped in an uber. $30 one way. During the summer OurBus has regular service from union station to Annapolis. I'll be using them next year. Stay away from this fake establishment

Culdesac Chauffeur Service - Proudly making accommodations for clients in Washington, D.C. and worldwide.

Culdesac Chauffeur Service

(88 reviews)

I recently booked with Culdesac Chauffeur and was so pleased with my experience…read more I had not seen my sister since pre-pandemic. Once everyone in my family was fully vaccinated, we began to plan the long awaited reunion. Since I wasn't entirely sure of her schedule, I wasn't able to book until the day before we needed the driver so I was very happy that Culdesac was able to accommodate. From my initial phone inquiry until our drop off, every interaction with the business was professional. During my first phone call, I was able to book a driver for 5 hours to take us to a winery in Virginia. The winery is located over an hour away, so it was nice to be able to relax and not worry about driving. Everything was pretty seamless. Our driver (Rachid) was so professional and even arrived a few minutes early. He was a safe driver, kind and accommodating despite the non-stop storytelling and giggling between me, my sister and a childhood friend throughout the entire ride. Their pricing was upfront and pretty in line with quotes that I received from other businesses as well (and pricing was pretty transparent which I appreciate!) Thank you Culdesac for helping us make a very special weekend, safe and stress free.

A group of us was visiting Washington, DC for a hockey road trip…read more Two months prior to my trip, I emailed Culdesac, along with 2 other competitors for a price quote. Culdesac not only contacted me the same day, but they were the only ones who provided me with any form of communication, and I've yet to hear back from the other 2 companies. That alone catapulted Culdesac to 5 star status in my book! I had 11 people in my group and was suggested a 14 passenger Mercedes Sprint Van, picking up from IAD to downtown Washington for $275, which included tax and gratuity. I believe I spoke to Sammy, who was very helpful and friendly. Fast forward to February... The day before our trip, Sammy called me to reconfirm, and sent me our driver's name and number. A hiccup happened to our trip, and I sent Derek a text to come to the airport earlier than we agreed upon. Culdesac called to verify we needed an earlier pickup, Derek kept me in the loop of his transit time, and he came to the spot we told him we were at. Super professional! We decided to use Culdesac to take us back to the airport. Again the day before, I got a call and email reconfirming my pickup at 1:30 pm. We were told that Derek was going to take us back, but unfortunately a hiccup occured where his appointment was going to run over, so Derek texted me that someone else will pick us up, and not to worry. A few minutes after the text, Culdesac called me to say Derek was being replaced by Sam, and they texted me his number. Sam arrived at 1:15 in a 20 passenger van, just as nice as the Mercedes Sprinter, and even newer! It was also handicapped accessible, which was a good thing to remember if someone was disabled. He was just as courteous and got us to the airport safely and quickly. I honestly believe this company deserves 5 stars. They were professional, easy to get a hold of via email and phone, and communicated with me from start to finish. They charged my card after the service was completed, and the tip and tax was included in the fee. I would gladly use them again if I am back in the DC area.

Briggs Two Transport Services - busrental - Updated May 2026

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