We came here in the middle of April not quite expecting so much snow and a blizzard incoming. Lots…read moreand lots of snow. We pretty much were the only ones in our wing of the lodge and it was great. Great showers, great roomy room, and view of what would be a lake, but it was iced over. The room was nice and cozy warm too. It would have been nice to have a channel to know what we were watching but we were gone a lot. Room service was great too! Everyone there was super friendly and helpful. One thing, feedback wise, is maybe to put a door before the hallway where the rooms are. The voices echo in the lobby and we could hear them all the way down the hallway. A little thing, but we noticed it. We would definitely stay here again, it was delightful and a great find!!

We checked in here before heading to "Family Day" at a nearby camp. Knowing we would have had a…read morelong day of driving beforehand, I asked for an early check-in, so we could freshen up before heading out again. The owner emailed us within 10 minutes of reserving online letting us know they would have a room ready. We were again greeted by the owner at check-in, and she could not have been more genuinely friendly. Our room was very clean, and the price was great. If you're in the area, shop local and don't stay in one of the chain hotels. Places like this deserve business.

Room security issue (woman traveling alone), inoperable interior door lock. One of two, main floor…read morekitchen windows without screen. Electrical wiring issue in bathroom adjoining bedroom. Notified desk. No alternative room offered. On two consecutive days, two different maintenance staff unable to repair; needed replacement, none available. Was working with a local realtor one morning at this unit's kitchen table when a person without knocking ENTERED ROOM, then, quickly left without a word. Numerous front desk visits and two phone calls by me after checkout over a two week period, found General Manager, Mr. B..., unavailable. On 9/4/2025, I received a return phone call from General Manager. Was told he and an Asst. Manager found lock on door of said unit operable and working. During my four night stay in the one bedroom unit nearing $400 per night for room and attached room fees with an inoperable interior security door lock, I was credited $25 per night ($100 total). I expressed compensation was inadequate. General Manager said he would look at interior lock again. If still inoperable, he would reconsider additional compensation. I requested a call back on his findings. Will add to this post at that time. (Note: This was my third stay at this resort over a fourteen month period.)

We stayed here and while we were out someone came into our room and stole our money! Be careful!…read moreThere must be camera in the rooms. And on top of this we didn't get a i'm sorry this happened to you from the management here

I thought I booked this directly through the hotel. Turns out it was some third party booking site…read morethat turned my 1 night booking into 2 nights. When we checked out after the one night, the hotel staff said we had one more night. I told them this was incorrect. I went back to lodging.support to tell them that they got my reservation wrong. They said that they reached out to the hotel and that the hotel denied me the 1 day refund. All I can say is that you make sure you always book directly with the specific hotel. I will never be staying here again.

We stopped for an overnight on our way to pick the kids up from camp. You can tell the hotel was…read morerenovated in last few years. Lobby was had a current Northwoods vibe and was very clean. Rooms were lean as well. the staff is very accommodating. Breakfast in the morning was above average. Just a few hiccups. We booked a king, and did not get one. That happens. While rooms were nice and current, the tubs were not replaced and it showed. Also, the heavy curtains did not close, and there were lights in the soffit that lit up the room. I like a dark room for sleep and rigged up a way to block the light using hangers, but kind of a pain. If looking for a night's sleep, would recommend.

I don't post often, but I will for this experience…read more 1 - Had dinner two nights, all you can eat buffet = EXCELLENT 2 - Great ambience 3 - High quality food for reasonable price 4 - We stayed in a cabin. It was spacious, clean, and had a perfect view of sun set I Never give recommendations, not everyone likes the same thing, but I will for Eagle Waters, a place everyone will love.

We decided to check out the Eagle River area during a long weekend and this resort was recommended…read moreby friends. A lot of the reviews here are for the restaurant but we didn't partake, so this is for the resort proper. Good: *Very clean room *Good shower *Right on the lake Neutral: *If you're here in summer there's lots to do - pool, tennis, water stuff, playground. Off season, not so much. *No toiletries, irons or hairdryers - they do tell you that upfront. Bad: *Our room had tiny windows that looked out onto a chain link fence. Depressing, honestly. Again, our room was very clean but basic - we've stayed at better places in the area. In summer, or if you had a better room you'll probably like it more.

Disaserous experience. Front desk gave away our deluxe room to another gueats. Smoke alarm went off…read morerepeatedly the first night and had to relocate. The room we were redirected to had no smoke detector. (We were still charged a whopping $192 for the night). The next day the detector in the original room was "fixed" and we returned. However, the alarm again sounded at night and the night manager came in and removed the smoke alarm from the ceiling. Two nights of disrupted sleeping and serious safety violations. Breakfast was not restocked. Would not recommend.

This place was disgusting. Maid should be fired. Found…read moresomeones underwear and socks behind the broken recliner in our room, never restocked anything and just threw the blankets back up over the pillows that were in the same position as when we got up. 2nd floor reeks of something that I can't even explain and they just dumped a ton of carpet fresh to cover it which made it worse. Staff is uncaring and rude beyond all comprehension. Half the room sockets did not work as well as burnt out bulbs. Pool has mold growing at filter and vending machine has food that is rock hard. For what they charge, they should be ashamed!

I wish I could say some thing good - I just can't…read more Trans overflowing at the entry door. Desk staff sitting outside smoking. Pool closed because it needed a "shock". Whirlpool closed, too. Broken banister railings. Grass up to mid-calf. No guest internet connection. (Could connect to the hotel WiFi, but it was not connected to the internet) Basic Cable channels "not available" - even those that are broadcast/over-the-air (eg. H and I TV is broadcast out of Wausau and is on Spectrum 152). Soda machine out of water. Loudest air conditioner ever.

I was astonished to read the negative reviews. We booked our weekend several weeks ago, and when we…read moregot here, were handed the keys and told where the best place to park was. Valentine's weekend showed lots of snowmobiles around so we were concerned that it would be a rowdy crowd. I could not believe how quiet and polite everyone was. Most hotels are loud at night with doors closing and people talking- not here! It was like we were the only 2 people in the building- and it was a full house. Unfortunately, the hot tub was drained and off limits due to Covid-19, but the pool was open. We would definitely stay here again. My only concern is there were very few people wearing masks, from the employees to the people coming in off of the street to dine in. For that reason, and also, when we walked through the lobby this afternoon, it smelled like someone was smoking in the lobby. Not cool!

Not great, dinner was good but drinks first by Jill had an attitude. Kinda set a vibe that didn't…read moremake the visit a good thing. Maybe she didn't want to be there or a bad time for her. Not sure we will return..

We did go to Chanticleer several time this summer to celebrate anniversaries, Birthdays and Special…read moreVisitors (even with our first great granddaughter). The staff were very accommodating & three gals working there sang happy birthday with us for our brothers 89th birthday. The food was delicious and well-presented. It was good to have the restaurant open every day all summer. We look forward to more meals at Chanticleer with a wonderful View of the channel leading to Eagle River. Many boats pass by & some dock there to eat.

we've stayed at the resort for the past five years. We love it! The cabins are immaculate. The…read moreresort is lakeside with a wonderful beach area. You can rent pontoon boats right there. They have kayaks, canoes, paddle boats for complimentary use. The resort is located in the heart of the Northwoods, with a cute downtown, restaurants, and plenty of hiking trails. It's a great family resort run by a wonderful family! Looking forward to many more beautiful visits!

The staff was perfect! Brooke was engaging and friendly. The rooms were clean and comfortable. My…read morewife and I will definitely be visiting again in the near future.

Absolutely amazing! We were greeted by Fritz the owner. The…read moreroom was clean and cozy. The grounds are amazing. A lovely dock to walk down with benches to sit on and watch the boats pass. It was everything we hoped for! Close to bars and restaurants. We differently will be returning when we are in town. Thanks Fritz!!!

I've stayed here a few times over many years. Each time marked improvements from the last visit…read more The owner who has checked me in each time I visit is quite friendly and informative on things to do and the best restaurants in the area. My room this time had new furniture including the bed. I was also impressed with the pillows that were bigger than pillows in other Northwoods motels and cabins I've been to. While the bathroom as been remodeled the shower itself was a bit old. Almost like old concrete. The bathroom I had last time had a new shower. Seems the owner is working though improvements unit by unit. He was painting one unit on my last visit. I wasn't sure to give four or five stars because of the shower being old but many rooms seem complete and the owner has such passion for every inch of the place that I went with five.

Not what you expect from a B&B. Jacuzzi didn't work. Room had it's share of issues including dirty…read morelaundry from the previous guest.

What a beautiful place to stay. The imenities are gorgeous and it's very close to fun shops.read more