Let me start by saying- my husband also left a review of this business, however we are our own…read moreindividuals who value totally different things. I feel like his review lacked many of the things that were so important to me, so I feel justified in writing my own review. This may be long winded, but if you are serious about how you spend your hard earned cash, then this is worth reading.
My husband and I found our first home and fell in love with everything but the terrible purple 70's bathroom. We decided to inquire about remodeling because we figure we spend so much of our life in the bathroom (if you think about it- showers, baths, makeup, hair, and the unspeakable), we might as well actually like it. We heard about Steiner Remodel years ago from a good friend and had seen pictures of their work. Since our friend had used them and had good things to say, we decided to give them a shot.
I wanted every detail to be exactly what I wanted so that I didn't get stuck saying "I wish I would have done it differently" for the rest of ever, however I did keep in mind that we are all just humans and there's no magical robot unicorn that can challenge physics... meaning we had to do the best with what we had, and sometimes what you WANT just isn't physically possible in the given space. Keep in mind, if that is your situation- blame physics... not your contractors.
What I initially wanted was a Japanese soaking tub right next to a walk in shower, both enclosed in a wet room. I also wanted double sinks so that my husband can do whatever he wants in his own sink and doesn't have to listen to me, "Why is there tooth paste in the sink?!! gross...blah blah blah." It was just physically not possible unless we didn't mind standing on top of each other at a 4' double sink. So they gave me the honest truth about how cramped it would be if we actually did do that. They sat and thought about it, and I mean they realllllly tried to think of every possible way to make it happen. The bathroom was just too small.
It didn't take long for Susan to come up with the idea of a lifetime, which I was actually completely against at first. She suggested moving the master bedroom door to the other side of the room, and knocking out the bathroom wall to extend an additional 3 feet into the hallway, which really was just a waste of space anyway. They assured me that the 3 extra feet would make a world of difference and finally, I agreed to that as well as vaulting the ceilings.
As Tim and Mike both got busy with demolition, Susan was with me day after day trying to figure out tile, fixtures, cabinets, etc. I never knew how much work it was and why interior designers got paid so much, but I GET IT NOW. Susan took me to every tile shop in Portland multiple times. We spent hours upon hours trying to find a tile that would look elegant yet not show every spec of dirt or all my long dark hairs. She was SO patient and helpful. After I finally decided on a Tile we needed to find the quartz slab for the counter and tub deck. After spending multiple days trying to find quartz that matched the tile I'd picked, I found THE quartz of all quartz. I fell in love the moment I saw it and go figure, it was the most expensive quartz currently on the market AND it did NOT match my tile, but I HAD to have that quartz. So again we revisited all of the tile shops multiple times for hours on end to match the new quartz. Tim and Susan were also really great about gently bringing us back down to earth when our fantasies were getting out of hand and over budget. So now with the most expensive quartz, not only did we need to find a new tile, but a cheaper tile than we initially thought.
After the Quartz and tile were decided, Susan and I spent more hours- which cabinet brand? What door style? What color? What layout? How Tall? What kind of hardware? Finally it was all put together-Looked great to me, but apparently there was a gap in the shower glass that was a few mm more than it should have been and the door didn't open optimally. They could have not mentioned it, but they clearly have integrity and take great pride in their work. After some confrontation with the vendor, they successfully got the glass redone.
This is truly my dream bathroom. The only complaint I can think of is that now fancy hotels are less exciting- I always loved the fancy bathrooms, but now, nothing compares to mine. I mean... check out these PERFECT, THIN grout lines. The tub Deck is cut so that its not sharp on my neck. Space was accounted for for me to lean my head back in the tub. The tub deck extends all the way to the side of the sink so there is not gap for dust and stuff to fall into. Every single detail was thoughtfully planned out.
I am honestly so impressed by their work, that I would be willing to invite you as potential client into our home to check out our bathroom so you can see for yourself. Ask Tim if you can make an appointment to see "the purple bathroom remodel"