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    Ask the Community - Bridal Arena

    Review Highlights - Bridal Arena

    I called Carol at 2 o'clock on a Thursday after having tried every other seamstress in town.

    Mentioned in 15 reviews

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    Reid's Cleaners & Laundry

    Reid's Cleaners & Laundry

    (15 reviews)

    $$$

    I handed over a dress w/ a strap not attached + a pair of Spandex with a hole on the butt! (After…read moreYEARS of wearing it, the seams got loose, I guess!) The First Time I went to pick up the items, the shorts had a HORRIBLE look. So I asked them to redo it. The Second Time, it's as if the hole was NEVER there! Just a Harry Potter Scar! It was Perfect! The Value of the work they did, is Wonderful!!

    I waited a long time because if I have an issue with a service I don't think I need to make a…read morefederal case out of it. But this doesn't just affect me. This business is overcharging on a regular basis. First time visit Along with dry cleaning, I drop off a couple shirts and say, "Laundered with light starch please." When I pick up the clothes, the price seems high and I ask about the individual costs. When she tells me, I say, "You mean laundered is the same price as dry cleaning?" She tells me that they were dry cleaned and I say, "But I asked for these to be laundered." "We go by fabric," she tells me. I walk out and then back in. "If you have some rule, you've got to tell me. You can't just switch the order." Which, btw, doubles the price. "You can call the owner." I do. It's a man named Karl. Okay, I'm a little preachy. "I've been using dry cleaners for decades, my whole life. My job required five laundered shirts plus dry cleaning every week for many years. I've used full price cleaners and discount. I've lived in different states. No one has ever changed the order, upped the price and not even bothered to tell me both before and after." "Well, I don't know about your twenty decades.' He meant years for multiple decades. "But we go by the care label. We've had people say it's okay, and the shirt is ruined. How much money are we talking about?" Karl says. I say, "My cost is nothing, maybe $8-10 dollars." I'm not calling about that. It's the way they're running their business that I want to bring to his attention. He calls the store while I'm there. The woman admits to not telling me that they would switch the order or that they did switch the order. He refunds the cost and tells me to find another cleaners. Plus, he says that he doesn't like my tone. Then I send him photos of the care label. . He makes no comment. His store is dry cleaning in bumping up laundry to dry cleaning. It's not just me. This is their rule. I've washed those shirts a dozen times at different places. No one questions the order, and there has never been a problem.

    Bridal Arena - sewingalterations - Updated May 2026

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