Great Experience with Brickyard Building Materials Concord! I live on a very busy street and I have a steep, narrow driveway. When delivering 3 palets of retaining wall bolcks, Alex showed great skill and professionalism in deliverying the materials safely and to a location on the site that made moving the blocks easy and efficient for the installation crew. Very refreshing to see skilled workers that obviously enjoy their work!! read more

We were looking for a stone to do our fireplace. We had been to Home Depot, Lowe's, Granite Expo, Emser Tile, and Modello Tile and Stone. Our tile guy recommend we check out Brickyard Building Materials and glad we did!!! They had so much of a selection it opened our eyes to other possibilities and styles we actually didn't know we liked. Although we didn't end up Going with them they were extremely helpful in pricing and checking stock for multiple tiles/stone options we picked. They also were willing to honor a contractor discount since we were using a contractor to install. I also love how everything around you IS the sample, including the parking lot! They do have a warehouse and we found out some items would be shipped if not in stock and one item in particular they didn't have in stock or online at all. Meaning some samples just may not be an option so be prepared if you happen to pick the 1 stone out of hundreds that's discontinued. read more

Brickyard Building Materials - Sample of stacked stone - Building Supplies Near Me - Concord, California

See all

Nuno at Brickyard was great to work with and kept us notified of delays & progress getting our Techo Bloc pavers.

The Brickyard in Concord took care of me, in particular Assistant Manager Brian R. I am a first time customer and ordered materials for my project, when the materials arrived a setback occurred during the pickup.... The project went on and completed on schedule although I had an outstanding issue. This is when Brian got involved and assured me my issue would be resolved. His honesty, integrity and experience was on full display. For this reason I highly recommend The Brickyard, not only for the outstanding materials but for the great customer service! For this reason I will be a repeat customer for sure. Thank you Brian and the BrickYard! Robert Martinez read more

staff are very improfessional and rude specially if you come shopping as a women alone they don't take you seriously.this is my second time here spend over 5 thousands $ worst customer server ever. read more

If I could give them 10 stars, I would!!! We were in the unfortunate situation of having pavers in our patio that got damaged - and the pavers were discontinued by the company, who distributes /manufactures them (Belgard). It seemed no one had the ones we needed that we checked with l, but Larry was an angel, and personally checked the yard for me to see if there were any spare layers. Otherwise, he was prepared with the next closest thing. Just a few moments ago Larry called me with the great news he found the original pavers! He then suggested I consider buying some extra just in case we ever need a few more, and since it is from a discontinued line, which I think is a great idea. I paid by phone and arranged for our paver installer to pick it up. If you need pavers, this is THE BEST PLACE to get them. You don't often find great customer service, like Larry provided me today. Now we can rest at ease, our patio will be restored to its original undamaged look and glory. :-) read more

I have always had good experiences with the employees from Brickyard with one exception. On multiple occasions I've encountered the young lady that works the counter. She has never displayed any hint of friendliness, and NEVER says thank you. Frankly, this employee's attitude is a poor representation of your company. Yesterday, I came in to buy a bag of polymeric sand..... with the exception of Me saying thank you at the end of the transaction, the transaction was completely silent as she handed me the invoice/receipt. I'm hopeful you can assist this employee in correcting her current inability to provide positive customer service. I don't need to remind you that your company is not the only game in town. Respectfully, Jeff read more

Don't go here if you're looking for any sort of guidance. It seems like this place is more geared for Contractors vs regular folks that are trying to figure out what the heck to buy to make their place look nice. Jim was the guy who "helped" us and he was pretty arrogant and aloof when we were talking to him. Didn't give any context on the stones or the nature of their suitability for our project. We were there to spend several thousand dollars and he seemingly couldn't care less. Also, when it came time to estimate the volume of stones to order (you have to buy by the ton not square footage) Jim just shrugged his shoulders and said "you tell me how much you want...I can't say." Thanks man! Super helpful! I managed to get one of the younger guys there to help and he said they actually have a cheat sheet for approximate square ft/ton conversions so Jim was either intentionally playing dumb (so we order more?) or he's actually not that bright. He also said about a hundred times "NO RETURNS!!" On that note, I'd recommend going for the lower end of the estimated tonnage you need...they seem to over quote by a wide margin and unless you want a bunch of leftovers be wary. Anyway...aside from the pretty poor sales experience everything else was fine. They delivered on time (for a fee) and that was that. Our contractor suggested them so we purchased our stuff there but yeah, wouldn't necessarily recommend unless you know EXACTLY what you're looking for. read more

I was wary of this place after seeing the large number of 1's. I went there because needed what Home Depot & a Richmond brick store didn't have. Maybe Lowes had it but I didn't have time. I finally found it. Employees were FRIENDLY (contrary to some reviews & HELPFUL. Maybe the price was high...not sure. read more

The Brickyard provides us with quality building materials and great service. The entire crew at Concord Brickyard does an outstanding job but there are a few stand outs. Larry Divine who has exceptional follow through, Chuck O'Donnell is always able to locate any material we need, and Ramses' professionalism helps us keep our jobs moving smoothly! We appreciate everything everyone does for us there. read more

Brickyard Building Materials - Building Supplies Near Me - Concord, California

I'm astonished to see that their current Yelp rating is any less than 5 stars. The staff is super friendly and helpful, they have an enormous selection, and without hesitation the staff ran off with a forklift to bring me a pallet to look at just so I wouldn't have to walk 100 feet. Delivery was beautifully executed. Shout out to Alex, he was super friendly, showed up at the very beginning of the time window, and without hesitation even moved a previous pallet we had purchased so that we had more room to complete our project. If he hadn't done that we would've had to move it by hand which would've been a real pain. Will recommend to all friends and family, and look forward to doing business with again. read more

Very disappointed about the returning service, They don't take any material back it's really disappointing when all you want to do is take extra material I bought so that I don't have to waste time to come back and buy more material, Delivery's take longer than the time they are supposed to take that's why I don't go as much I hope that this helps others. read more

Found all my needed material. Personnel answered all my questions and guaranteed proper calculation of needed supplies. Especially gave me quotes and let me know how long my quote was good for. read more

This company always gets materials delivered on time and exceeds expectations when it comes to forklift deliveries. I had the pleasure to work with their driver Alex and I must say, he's one of the most helpful guys I've gotten to know in the trade. Heavily appreciate that guy and this company. I would 100% recommend for all of you hardscape and landscape needs. read more

We have been here a few times looking at pavers. They are helpful and very straightforward. Don't expect anyone to show you around or sell you anything. All the displays and samples are outside and it gets really hot in the summer. When you have to look at samples that are not in display you bring a slip from the front desk and have to ask for them to bring it to you on the side of the building where people pick up their orders. They can help you load your car as needed. Bonus: I found some sized small nitrile work gloves here.L for a good price read more

They always have the products that I need for a good price. They provide a great customer service whether in person or on the phone.

I was helped by Alina sorry if i spell your name wrong . She's very helpful and knows what she's doing . I'm glad I chose brickyard for my Material needs . Thank you Alina read more

Greatest company I have ever known. Handle my fire pit with professionalism and knowledge. Well done team!

Great customer service shout-out to Coop at Brickyard Building Materials! Rolled up three early mornings in a row, right on time, super clean work, was friendly and very easy to work with!! Thanks for your efforts, very much appreciated! read more

They were able to deliver my 8 pallets of pavers within a week but when they arrived, they delivered 2 wrong pallets, same type but wrong style (Lafitt Grana vs Lafitt Rustic). Luckily I noticed before installation. Delivery took place on Friday before Memorial Day and when I called Saturday morning to exchange the correct pavers, they said there was nothing they could do until the Tuesday after Memorial Day. I had hired guys to do the paver patio over Memorial Day weekend so this was a very disappointing response. They did get the pavers exchanged first thing Tuesday which was nice but we lost a lot of working hours because of the mistake. Once the pavers were laid out, we noticed quite a few that had white stains on them from some type of glue from a mesh they use to separate the pavers. I still haven't been able to clean them off. There were also quite a few broken pavers towards the bottom of each pallet. Good quality pavers once installed but could have had a better overall experience. read more

Brickyard Building Materials - Building Supplies Near Me - Concord, California

See all

Larry, you are great. you listed. you brought us options and answered all our questions. thanks again! Tyler and Mary, Martinez, CA

Went to Brickyard Builders to follow up on some specific pavers that I was interested in seeing for a patio renovation. While there, my husband and I met with Bill, who was incredibly helpful and informative on all aspects of our project. We also requested an estimate of what our total cost might look like. While we weren't there to buy at that time, Bill was happy to oblige our request. renovations are stressful, even in the best of circumstances, and it is always wonderful to get that kind of assistance along the way. read more

Don't buy any materials from this place they will not deliver correctly and they very charge unfairly

Be warned: The Brickyard has the most hostile and rude group of employees we've ever seen. When we walked in, there was no greeting, no offer to help. When we asked questions, we got only grudging answers and a lot of attitude. We didn't expect to get treated like royalty, but these people clearly didn't care whether we bought anything or not. We will buy our pavers elsewhere. read more

I had two deliveries from them and they delivered the wrong stuff both times. Highly incompetent!

Our materials were delivered earlier than expected and the driver Alex was very friendly and fit 7 pallets of pavers into a tight spot on our property. read more

Some of the rudest people work here. My order was late and someone the delivery ticket was lost. I paid for two deliveries, even after it being delivered late. They didn't offer to comp any of the fees. They are lucky that they have connections to large venders. I will be looking elsewhere for my company. read more

I'm a project manager for Systems Pavers and I've never met someone like Alex before. Alex is a truck driver for this company and he provided me with great customer service(very professional), was respectful, and represented Brickyard Building Materials extremely well. I can tell he's genuinely a good guy because he was able to help me in a pinch. I'm very grateful to have met Alex and he is the reason why I would go back to this company for all my paving needs! read more

Thank you Arely for taking care of my order and helping me get everything taken care of in a timely professional manner. You're the best !

We have been ordering pavers and gravel from Brickyard for years for all our home hardscaping projects. Today Alex the forklift delivery guy pointed out how he could place the material in a way that would make it easier for us to work with. He didn't have to do that but it was super helpful! The folks in the office have always been great to order through too. read more

I've never had a great experience at a rock yard before. A good experience here or there, sure, but never great. I had a surprisingly great experience here. Miguel was very patient and even helped us bridge a language barrier with our landscaper, and never made us feel rushed. He then asked Brandon from the yard to take over for the actual weigh and write-up, and he was great as well. He helped us figure out the best way to pick out and buy what we needed and made helpful recommendations. We were never left looking for help and I will definitely come here from now on. read more

Soooo many choices! We had a wonderful experience with being helped by Julian. He is so professional and helped us understand our options so that we could select the right stone for our project. read more

We recently bought over 700 square feet of pavers from the Brickyard. We made our selection after looking at all their sample vignettes and reading the Basalite booklet. The pavers were very nice in the samples and the picture. They arrived on six pallets. I noticed that the pavers on one pallet had many white spts on them that I thought were due to bird splatter. Since they pick out the pavers to deliver to you, there is no way to pick out clean pavers. I was annoyed that they would sell dirty pavers but decided that once they were installed I would wash them and they would be fine. The white spots were even more evident after being installed. I spent several hours scrubbing them with water and a mild soap and the white spots remained (see picture I posted). I sent a message to them asking how to remove the white spots. I received a response from a Lorenzo Galvan. He provided an elaborate recipe for a solution you make with vinegar, water and detergent and then use to scrub them. He added that I would then need to rinse them with a baking soda solution (no recipe provided) to counteract the acidity from the first solution. I wrote back and said that I was very disappointed that they would sell a product that needed so much work to look nice. Here is his response copied directly from his message to me: "Sorry that you feel that way but we just sell the material and don't make it, if you really fell that way you might want to send an email to the manufacture. Once again sorry about all the work you have to go through." I am incredulous that this is their response. Obviously, they take no responsibility for the products they sell and the condition in which they are delivered. Their customer service in the store is minimal at best (if you don't know what to ask they are impatient and terse) but this response is the worst example of business practice I have ever experienced. I will not buy from them again. read more

Brickyard Building Materials - Pavers purchased from Brickyard. The white spots cannot be removed with soap, water and scrubbing. - Building Supplies Near Me - Concord, California

The Brickyard is a really nifty fabulous place for those of us "do it yourselfers". This place is an idea mecca for pavers, rocks and basically anything you'd need to build: - BBQ - retaining wall - driveway - garden path - fire pit I was a little overwhelmed at first. There are tons of sample areas set up, along with some "how to" classes. This is not a plush customer service experience. It's a roll up your sleeves, inhale the dust and wait in line for a somewhat sassy consultation. These guys cater to contractors, but you can pepper them with questions and they're very helpful. It took me 3 trips of looking, 2 trips to the counter for consultations & 1 phone call to order everything I needed for our new fire pit. Now, if they'd just sell some worker elves, I'd be all set! read more

See all

It's nice to have the materials on display. Traveled 30 minutes to see stuff. Good prices. Good choices. Office had great staff and some well informed employees. I didn't get one but I could have gone to an experienced employee. My advice is get a seasoned sales person: knowledgeable and patient. read more

Helpful folks on counter and over the phone. David the delivery man did a great job positioning the pallets and sand exactly where I wanted down a long driveway read more

This place is Awesome! The customer service is phenomenal. The staff indoors and the yard guys are great. They have tons of product on sure and can get most things worthing a few days to a week. My only complaint is that they should be open to 5p.m. read more

Rude group of individuals. I would never want to work with them .but there's no choice since they are one of the few landscaping supply companies read more

We've had great experiences working with Chuck and the other folks at the Brickyard. Chuck is our go-to guy and is so helpful via email, text and phone. When he's busy meeting with clients we can always call the store direct. They have great stuff, always helpful with questions, have lots on display for clients to go see the materials in person, and provide great service. When we did our own home we ordered from the Brickyard. Thanks Chuck and team! read more

The staff inside was fairly helpful... however the forklift drivers are extremely rude... I placed my pallets on the side I was waiting for a forklift guy to load my truck and none of them stopped to help... all of a sudden forklift driver starts telling me rudely do you not know to put the pallets on the side I said they are on the side I've been waiting for you to help me you didn't even look my way. He starts nodding his head... that I may have caused an accident and it would have been my fault.... rude ! read more