Brick'd Italian Kitchen is located in a Marketplace with 2 other restaurants and a coffee place that also serves food. I came here with a group of individuals on a Monday evening. It was very empty with only a few other patrons. The other individuals in my group ordered items from the other restaurants while I ordered a veggie pizza from Brick'd Italian Kitchen. After I placed my order, I went over to see some pizzas being made, but there was zero activity in the kitchen. So I left, walked around the food hall, and then sat at a table. Soon the people in my group began getting texts that their food was ready from the other restaurants. I walked back over to Brick'd Italian Kitchen and there was still 0 activity in the kitchen. There was one pizza box sitting on the back counter, so I asked the lady standing at the counter ( very nice lady) and it turned out not to be mine. Time continued to pass, and I went back every few minutes as the rest of my group ate their food and still there was nothing happening in the kitchen. Finally when everyone else had completely finished their food, I went over, and there were four uncooked pizzas on the back counter waiting to be put in the oven with mine near the end of the queue. Please keep in mind that the food hall was very empty, and so much time had elapsed that my group had all gotten their food from the other restaurants and finished eating. I talked to the nice lady at the front, and she went to talk to one of the guys who was making the pizza. He seemed angry that she even asked. She came back and told me the workers' pizzas had to be cooked first. I appreciate her trying to help me out. I completely understand that the workers need to eat and I have no issues with that. However, my order had been placed much earlier, and could have easily been finished long before it was time for the workers' pizzas to be cooked. In the end, my entire group had to wait for me to receive my pizza and eat it while we wanted to continue on with our plans instead of waiting for one pizza all evening. If you have nowhere to be, no plans, and no one waiting for you, then by all means order from Brick'd Italian Kitchen. The pizza is freshly made and tastes decent. However, if you actually have a life, it would be better to order from one of the other places. An extra tip: the hush puppies from the Roost and the pozole rojo soup from Street Tacos are both amazing! read more