I bring my GTI to Acr Automotive exclusively, they have repaired it three times and did a detailed…read morediagnostic on the fourth visit at no charge. Mom will give you a ride home and come and pick you up when your car is done. They have the best service ever. If you have a foreign car, they're basically your only choice in Florence and they have all the proper coolant for all the European cars, it seems every brand has their own coolant these days, and Acr has them all in stock. They also use the proper oils and lubricants. I highly highly recommend Acr. If your service is not an emergency, call ahead and make an appointment they're always busy.

We couldn't be happier with the excellent service ACR provided in fixing the headlight problem on…read moreour Prius. They're fantastic, and as a bonus, their office manager is a dead ringer for Audrey Hepburn.

We are new to Florence and were looking to get a new set of tires for the Toyota truck. Dropped in…read moreat Shervin's and got a decent quote. While there, I made an appointment for 10 am the next week. I arrived early, and the middle-aged employee told me it would take about an hour and a half for an oil change and radiator flush. I told them that I would take a walk and grab a coffee. An hour and fifteen minutes later, I returned to the shop and noticed that my truck was still exactly where I had parked it. The employee said that " he wasn't sure what was going on back there, but that they should get to it when the mechanic is finished with another job ". I asked him, wasn't that what scheduling an appointment is for? For which I received a shrug of the shoulders and a blank stare. Not only have they lost a car care customer for years to come, but I now will be buying my tires from Les Schwab. Maybe a little more money, but at least decent customer service. A whole morning wasted!

I had my Jeep transmission worked on here and it had a small issue after but Rick (I think his name…read morewas) was awesome . He knew my situation with the ex and gave me a great deal on fixing it. I definitely recommend these guys. There amazing

Can't say enough good about them. They are honest, hard-working, skilled, and fair. We have never…read morehad a single complaint in almost a decade of taking our cars to them. They routinely come in under the estimate, and they genuinely care about their clients. If I could give ten stars, I would. Gail

Wow. When your diesel pickup turns over but refuses to start; with all of the sensors, control…read moreunits injectors and other expensive parts that can quit working; there is almost no imaginable "good outcome". Unless you are lucky enough to be within towing distance of Stan and his J and J Automotive repair shop. Got there and unloaded from the tow truck in one of those Oregon Coast frog strangler downpours. They came out and pushed my truck half way into a bay, the only spot available in the shop and went to work and I'm pretty sure they were staying late to figure out the problem so left them to it. The next morning I received a call with the good news that the problem had been solved with some extensive trouble shooting and diagnostics at what I consider a ridiculously low price. Polite, friendly knowledgeable and fair. Thanks Guys.

From the first call to key pickup, the experience at Tony's Garage is unmatched--professional,…read morehonest, and truly customer-focused every step of the way.

In town for a few weeks when my brakes start to make that awful wear bar sound, called around a few…read moreplaces and everyone was at least 10 days out. So was Tony's, but the person who answered the phone seemed more organized, so we got an appointment 10 days out. Showed up, they were expecting me, gave me a 2 hour window, and I walked across the street to Starbucks. They called with bad news, funny thing is, I was kind of expecting it. My front brakes were bad, but my rears were worse. They got my okay, through another guy on the job, got it out in about the same time frame, got me in my car and on my way. Couldn't be happier with the work quality, and professionalism!

Had car trouble, fit me right in. Labor was very reasonable,…read moreprice on part isn't their fault.

Super disappointed with this place. On our way down to visit Florence, OR we had an RV issue, so we…read morecalled these individuals and they were super helpful on the phone, said they would take a look at it as soon as we got down there. I asked if they were sure they would have time, because rv repair shops are notoriously busy, but he said yes. We get there, ask for an estimate for repair of the issue, said we would pay for the estimate, and he stated he would get back to us. He never called, we called back, he said he would call us back again, and yet again nothing. Frustrating when we need to fix our rv and we cannot get someone to even tell us that they don't have time or even just don't want too. Awful service.

Outstanding service. Patched my vehicle up so it was driveable before insurance and schedule got…read moreit into the shop. They have an arrangement with Enterprise in Coos Bay, so I was never without a vehicle. Repairs look great!

West Coast restored the hood of my car. It now looks brand new. They matched a difficult color…read moreperfectly. They were open, straighforward and reasonable about the cost. The people are welcoming and friendly. And...they are right here in Florence!

great experience buying new car . our second one from johnson motors . they are friendly , helpful…read moreand took extra time to teach us new technology, .. wealso get great service with oil changes and repairs we coudnt be happier and love buying local ! great services

I was a licensed auto dealer in Oregon and California for over 25 years. I've been involved with,…read moreat many levels, lots of dealers, new cars, used cars and wholesale, in both states and even written a book (years ago) on how to survive this industry and if at all possible, avoid it altogether. The practices used my so many dealers, both new-car and used, is not an enviable one and the well-deserved reputation brought upon this profession is an unfortunate and difficult thing to deal with for the few decent individuals and companies that do exist. And now the good news! Florence, Oregon is honored to have one of the very best of these few decent companies that I've ever come across. I've only been lucky enough to have lived here since 2017, but have done business with Johnston Motor Company a few times now regarding my trusty 2004 Ranger. And then last week, I found the exact used car I've been looking for now for a few months, and every one of the folks I talked to in the process of "making the deal" have been just amazing. My well-tuned built-in BS Sensor still works very well, and the needle didn't even wiggle the whole time! These folks are my friends and neighbors here and I was treated as one of them. On this particular car, a like-new 2016 Ford Edge, my out the door cost was nearly identical to the figure I had in mind would be my offer, so no haggling was involved. The whole transaction was a pleasant interchange. The staff (that I met there, about five of them) all live here on the beautiful Oregon Coast, some all their lives, they seem to know everybody in town, and when I left there with my new ride I felt more like I'd just shared a get-together with neighbors than having survived a car purchase. I've received the same level of performance from the service department, plus having my Ranger repaired there was the same kind of experience. So any of you folks, neighbors or visitors, Johnston Motor Company has my recommendation - in case I haven't made that clear yet! Skip Thomsen Florence

Clutch died on a road trip down the coast, a Friday, early November, end of day. These guys had it…read morefixed by mid-Monday. And, went the extra mile to help me get things I'd forgotten from the car after closing Friday. Good work, reasonable price. No fuss, no muss. Good experience.

I Hoberg's!! Shasta and Kevin are amazing !!…read more They remind me so much of my grandfather; They truly are caring and not just out to "make a buck" like the major chains of auto repair shops, or others, are. I drive a little '92 Nissan D10 truck, aka Red Wagon. The drivers seatbelt is frayed and doesn't retract anymore. A few months ago, I asked Kevin if he could find a new one for Red Wagon and how much $ it would be. He found one, told me they were very limited bc Red Wagon was so old and they didn't make the seatbelt a anymore. I thanked him and told him I had to save the $ for it. He said if I payed for it, and I couldn't afford the install, he would hold the seatbelt for me until I could. I went in to Hoberg's about a week ago, for something else, and Shasta and I talked about Red Wagon's seatbelt. I told her I still wanted it but again, I had to save $. This morning I got a call from Shasta. She said she called on Red Wagon's seatbelt and found that there was only one left. She ordered Red Wagon's seatbelt!! She had it put on her account, which gives her and I about 3 weeks to pay for it. She wanted me to have a new one and not have one pulled from a junkyard. That is CARING!! Amazing, simply Amazing!! Thank You Hoberg's Auto!!