SKILLED DENTIST OFFERS REFRESHING ATTITUDE…read more Have you ever gone to the dentist and felt like you're buying a car, except you're lying on your back with your mouth open while a salesman tries to upsell you? I have, and I can tell you that the care I received at this office was the antidote to that kind of bad medicine. I came to Irving Park Family Dentist for a second opinion on a treatment plan put together by an upscale office on Michigan Avenue, close to where I live. The plan was well outside my means, and I felt a strong resistance by doctors and staff there to exploring more affordable options. I began cold calling practices all over the city looking for someone who could perform both root canals and dental implants. There aren't many. When I called Irving Park Family Dental, they told me had one of the rare few on staff, and matched me with Dr. Sara Imtiaz. I wasn't crazy about trading in the office just steps from my place for an 8-mile-hike. For me, the trip involved a long haul on the train and a quick march through a torrential downpour. (Shout out to my new friends at Unique Thrift Store for the four-dollar umbrella.) When I got to the practice, I knew the trip was well worth the extra effort. In no time, I was having a consultation with Dr. Imtiaz that was anything but high-pressure. When I met her, I felt immediately at ease. It was her job, she explained, to present patients with plans for Optimal Care, the bare minimum, and all the options in between. That way, she said, doctor and patient can work together to craft the best treatment plan within the patient's means. As we crafted a plan, she actively listened to my questions and concerns. Her answers were illuminating and easy for a layman to understand. She was compassionate and wide open to altering the initial plan to one that fit my means while still serving my needs. The first step involved a molar that was bound to be a hard case, but she performed perfectly, extracting the tooth cleanly, and with a minimum of discomfort. It was all over before I knew it. Deftly done. Mercifully quick. Knowledgeable, articulate and thorough, Dr. Imtiaz brings an expertise to her work that will assure you you're under the care of a true professional, and a bedside manner that will reassure you you're in the hands of a doctor with a heart. I give her an A+.

Horrible dentists office, especially if you need a root canal. Wait over an hour for your…read moreappointment in a crowded dirty waiting area just to get back to a dirty room with scuffs all over the walls and rips all over the dental chairs. No consideration for anyone else or their time and don't get me started on the disaster that is the parking lot.

Warning! Horrible office. The staff lied about my insurance coverage. They never explained how the…read morebilling would work. I lost hundreds of insurance dollars that would have been covered. Do not trust them . They also lied about needing a deep cleaning which was not necessary.

I've been with city smiles for many years. They have fixed my teeth from the last dentist which…read moremessed up all of my teeth! Dr. Simon worked on my teeth for many years and was great but lately Dr. Koch has been working on my teeth and has been fixing my tooth problems without a problem since. Dr. Koch is very aware of your pain from many procedures and will make you comfortable as possible. She also is a perfectionist which I love! She has a high degree of focus on if her work is perfect before you leave. Also she will recommend issues with your teeth which you should take seriously. She won't shame you into not doing a procedure which I appreciate. She identifies issue which will be a problem if you let it go too long. I've experienced letting things go too long but she fixed that as well. She is one of their top dentists and I appreciate her. City Smiles as a whole is a great company. I want to also recommend Adriana as a hygienist. She is their top hygienist. She is very pleasant and is very concerned with your comfort as well as an expert at cleaning your teeth with precision and takes very much care in detail without a lot of pain. 5 stars for her as well!

Moved my family here from another Dental Office, Dr. Sabaa is a great dentist! She's so gentle…read moresweet & kind! She doesn't just does her job but goes above & beyond by explaining everything to me & my kids. She does her best to calm my kids so they won't be anxious/ nervous! If I had known about her I would had been bringing my kids here from the start. I will be following her as long as she stays in the city of course ! The staff is kind! They welcome you with a smile & any questions they are happy to help!

Dr. Sabaa and her staff are great ! If you're looking for a Dentist I highly recommend Midwest…read morefamily dental.

I really like it here. My hygienist is awesome and super kind, gentle, and always makes me feel…read morecomfortable. They're thoughtful, explain what they're doing, and actually care about how you're feeling. Booking is easy, they usually have good availability, and the whole team is friendly and professional. I never feel rushed and always have a good experience. Highly recommend if you want a dentist that actually makes visits pleasant.

I had a new patient exam/xrays/cleaning this week and couldn't be happier with the care I received!…read moreThe office was very modern and there are individual patient rooms (I've been to other dentists where this isn't the case). The receptionist was super friendly and helpful from the moment I walked in the door. The dental assistant, Alex, and Dr. Tavolzhanskaya were both very gentle and caring. The Doctor was extremely thorough, doing an exam for oral cancer before we got started and also checked my blood pressure. I very much appreciated her attention to detail when reviewing my medical history and making recommendations. The X-rays of my teeth were up on a giant screen that I could see, which was pretty cool. They even gave me a goody bag at the end.

Horrible, horrible, horrible service! They don't honor schedules appointments so be prepared to…read morewait an eternity. Patient after patient after patient came before my mother and when it was her turn the doctor was so rude she made her cry! And the the procedure was done incorrectly!? This has happened before and I went full mama bear for my mother. My mother is an elderly lady who doesn't know how to defend herself, well I do and I was flabbergasted at how the receptionist was trying to justify the doctors behavior. As a healthcare professional, or anyone, there are consequences to how your treat people. Who is she to belittle and bully someone. I wish I could give them a zero, because I would. Just save your money and go somewhere else.

Been here a few times and each time I've been pleased. It's convenient for me because their…read moreoffice, right off Irving Parkis right on my way home. It's clean, the hygienist does a great job. I have no dental probs, so don't have much to say about the dentist. Their usually in my mouth for a total of 40 seconds... lol. Good place. This is my secondary dentist, I also go to one right by my house, it depends on scheduling which one i go to.

As a new patient at Clearly Cares Dental, I couldn't be happier with changing dentists and wish I…read morewould've come here sooner! The staff are so warm and welcoming, the dentists and dental hygienist are incredibly thorough, gentle and put me right at ease. I'm such a wimp when it comes to mouth pain or anticipating mouth discomfort/bad news, but when I found out I had to have a root canal, Clearly Cares was there supporting me through the whole process. It makes such a difference to find a dentist, dental hygienist and staff who didn't make me feel like just another patient, but treated me with such kindness that I always felt I was in the best hands. I've been recommending them to everyone now! Kindness, professionalism, a beautiful and well-kept facility, plus I was able to zone out to whatever I wanted to watch on Netflix - Clearly Cares Dental hits all the marks!

Clearly Cares is an outstanding dental office. From Kristina at the front desk to Jessica my dental…read moreassistant to Kenneth Barker my dentist, I've enjoyed my interaction with everyone at Clearly Cares who have been kind and professional in every encounter. I've been coming to Clearly Cares for a few years and am thrilled to see them expand to their current space on Elston. It's a beautiful, spacious clinic with large, modern, quiet exam rooms with new, comfortable chairs. There are flat screen TVs on the wall *and* on the ceiling with speakers on the chair headrests which allow you to hear whatever you are watching. At the beginning of your appointment they ask you if you'd like to stream something on Netflix. Why doesn't every office use technology like this to make their patients more comfortable? It's very relaxing to watch a nature program for example, during a routine exam or cleaning. When I've had a concern, question or request, it's always been handled in the most respectful and courteous way. I've really felt safe and cared for at this office. I'm sure this would be the case if I ever had a serious issue and recommend anyone with dental concerns or who is nervous about going to the dentist come here.

Highly attentive, thorough and caring team! I always feel very comfortable during my session…read more Everyone is knowledgeable and confident. They take their time with you and it doesn't feel rushed.

The dental hygienists and dentists are good at this location. The office staff is terrible! Double…read morecheck paperwork and call to remind them of any pending dental notices. Twice they told me that they'd call me when their braces would arrive. I never got a call and after a few weeks I had to call and they said that they have them. No call??? And they also screwed up some insurance issues. Not going back for sure.

Had a molar extracted due to my procrastination and it was a PAINLESS procedure during the…read moreextraction and the healing process. Seriously, I felt NO PAIN at all as the gum was healing. Dr. Herrmann has good juju. Did I forget to mention the VERY reasonable fee? Patient since 1993.

The best dentist. Great price and professional care! I have been coming for over 30 years!read more

Worst customer service. Who ever is taking care of making the appointments is a very rude lady.read more

I had previously been using another dentist, and ze told me that I needed a crown replacement. I…read morewanted a second opinion, and that dentist gave me the creeps, so I went down the street to Dr. Cavero. She had a look and told me I was good, and I was sufficiently impressed with both her and her office assistant, Rosie, that I decided to make them my go-to dentist. That was about a year ago, and so far it's been all smooth sailing. However, I feel like you never really know your dentist until something goes wrong - and today it did. I went in for "Max, two hours, one cavity for sure, maybe another." It turned into 4 hours of sweat, a teensy bit of blood, and no tears. The whole time she was perky and apologetic that this was happening (No need to apologize - my tooth is the one who owes us an apology!). She was also very patient with me, since my nerve was sufficiently ticked off that it took three rounds of anesthetic to get me to a place I couldn't feel anything. So, time for a solid Yelp review. My jaw is a bit sore from exertion, but when something went awry, I felt I was in good hands.

Unfortunately I find myself, again, having to deal with the fallout of ignorant unprofessional…read moreemployees. It's such a shame because I find Dr Alkass to be an excellent dentist. However I'm afraid that I'm going to be, again, in the market for a new one. I was waiting in the waiting area for my cleaning when I overheard the "girls" at the front desk talking about an incident that occurred two nights prior where a young female police officer and her partner were shot. (The young female officer lost her life and the young male officer is in critical condition.) one of the females who I will identify as "the hygienist" says, I can't wait to see what really happened, I bet they were really aggressive and that's why they got shot. You know male police officers are so aggressive" not females, but males. I bet they deserved it because it doesn't just happen." Now I don't know about you but if I'm a police officer and my coworker was just shot to death. I don't want to hear your ignorant opinion about a job you know nothing about. There's enough negativity and ignorance about policing, I certainly don't need to hear it at my dentist's office. The problem nowadays is that people don't know enough about being professional in a work environment and they certainly don't know when to keep their mouths shut. I would love for this woman to lose her job over the fact that she just lost a client but that probably won't happen. It really is a shame because I really do like Dr Alkass but I'm not going to give my business to a place I consider a hostile environment. UPDATE: Dr Alkass called shortly after this happened and was absolutely horrified about the situation. It turns out that the woman who was going to be cleaning my teeth was a temp who was taking the place of the excellent regular hygienist that they have named Milena. He assured me that the woman I encountered would not be back working at his business. We talked about the fact that in a professional environment there's just no place for that. Thank You Dr Alkass. I really appreciate you taking the time out of your busy schedule to give me a call as the last thing I wanted to do was leave your practice because you're so good at what you do.

Enough said. They cancelled my appointment two hours prior due to not clicking the confirmation…read morebutton in a text message reminder. When I called them to confirm the appt they had already given my time slot away. Profit over patients. I hate this place. DO NOT GO THERE!!!!