Very unhappy with "Dr. Jason" Brester. "Dr Jason" is, in my opinion, an unprofessional, rude, egotistical individual, and a bully behind a facade.
I was referred to the Brester office and I contacted them to set up a consultation on some dental work, in order to hear a plan and see if this practice would be one I would trust. To my surprise when i got there they just did a regular dental appointment and not the consultation i had actually wanted. I felt duped. Then i had to schedule a consultation again and they told me they couldn't get me in for MANY months. I agreed to the long wait, but told them not to tell my orthodontist to change my treatment plan before i had a chance to have the consultation or at least be informed of anything they were going to tell her to change, because we were dealing with some complex matters. "Dr. Jason" completely disregarded this and my orthodontist was confused that he was calling her up and telling her to do all these things that didn't make sense for my treatment plan before I even had a chance to consult with him. When I called the Brester office to ask why they were doing this and said I might cancel the consultation they said "Dr. Jason" must have just forgotten to call me, that he would call, and that i should wait and reconsider before cancelling my consultation. I never heard from "Dr. Jason" and I decided to just cancel the appointment because it was delayed again and I was having misgivings about him.
I eventually decided maybe I could give him a second chance to actually provide me a consultation, which was a major mistake. I called and asked if he would be ok if i rescheduled the consultation and they said he would be happy to. After a long conversation about the situation they set up a date and i had it on my calendar.
About a week before my appointment, I got a phone call from Brester Dentistry after hours. I answered because I had this important appointment coming up and I wanted to make sure everything was communicated, even though it was one of the worst days of my life. I was shocked that it was "Dr. Jason" in a hostile and antagonistic manner asking about my appointment and why I had had an appointment with another dentist since we had last talked, despite the fact that I had never had a consultation with "Dr. Jason" or agreed to have the work done by him. When i realized his demeanor i tried to tell him that I probably couldn't handle this kind of conversation, as I had JUST learned my mother (who isn't even old enough to retire) has stage 4 cancer and it was a bad prognosis (and that i was also sick in bed myself). HE DID NOT CARE AT ALL, and proceeded to just continue ranting about how he doesn't do consultations on Mondays. All of the things he was saying to me were things he should have been asking his employee who made my appointment, I have no knowledge or control over any of these matters.
I was in absolute shock at his treatment, and tried to explain anything he wanted to know and the situation. I finally got him off the phone and after a few minutes of reflection I realized how disgracefully I had just been treated. It was also very heartless, in my opinion, considering my personal situation. I called him back and told him to remove me from the schedule. He continued to act in a way that was very concerning and bullying. I did inform him that he was a jerk at the end of this call, but he seems too egotistical to take it to heart read more