My daughter had all wisdom teeth removed last week and their care was very good. Really recommend…read moreit.

Warning*** Went in for a cleaning. They then ended up making…read moreme do a deep cleaning saying if I didn't do this then they'd refuse to do any form of cleaning. Signed up for this 3 day process. The second day I go in and the dental hygienist looks at my teeth completely complexed why we are doing a deep cleaning saying you have very minimal tartar. She does the cleaning and my once bill for $106 turns in to $200+. And then my second bill for $34.10 turns into $140-160. Because someone forgot to quote something. But no one informed me of any of it. Had me sign a paper like if I'm checking in. Turns out they upd the bill. The worst fn part of this is they chipped my fn tooth in the front while doing this unnecessary deep cleaning!!! Then go "we will create you a plan to fix it it'll be easy" I turn to the dentist and say "you all chipped my tooth during the cleaning! Why would I pay for that??" Then it turns from a quick fix to "oh well it would be hard to fix and it probably wouldn't stay if you try to bite into something". And that they can't do anything without management approvals. I felt sorry for the front staff personal that had to deal with this while the ones responsible head behind a door leaving her to handle this. I'm sorry for that but this is absolutely ridiculous .

Friday afternoon I went in at my appointed time, expecting to have a tooth pulled. As a first-time…read moreextraction patient, I wasn't aware the initial meeting was logistical only. When Dr Leung explained that I would not be having the procedure that day, I lost my composure and burst into tears. I was so dejected and frustrated with my dental issue; this was my third dental appointment that left me disappointed and with my abscess unresolved. This kind and very compassionate man, who had never before met me, offered to see me before the clinic opened on the following Monday to get my extraction done. I cannot express enough how much I appreciate the care I received that day. I had virtually NO pain after he pulled my tooth. I hope to never need them again, but if I do, I'll return.

no pain the next day after 8 extractions. Doctor L is the…read morebest person, so gentle and respectful All nurses are also sweet

I haven't been to a dentist in 15 years... and I come from really bad teeth genetics from both my…read moreparents! So needless to say, I have a lot of work to be done and am preparing for some partial dentures). I just had one root canal four crowns and a cavity done (all in one appointment... The QUALITY of work they did AND GOT DONE IN ONE AFTERNOON was outstanding! I was pretty comfortable within about five minutes into my first consultation appointment. As a first time patient, Dr. Recore did not attempt to "upsell" me, and created a great plan for me to love my smile (and within a budget I did not share with her)! During my appointment, I didn't feel a thing (yes I used the gas) and I am a very sensitive baby when it comes to my mouth!! I put in my headphones and listened to my music and went off into my own world and they did their thing! Dr. Bardeloza Did my root canal and this was the best root canal experience I've had (and I've had a lot of root canals from various dentists). I'm leaving this review the day after and I don't feel any discomfort!! I can't even tell I had any work done!!! Christie did my temp crowns for me on my front top teeth (I have been so conscious of those teeth ) and she did BEAUTIFUL work (she tells me the permanent crowns are gonna look even better!!!) my father was a longtime patient of the previous owner and 25 years ago, My son went in after breaking his top front tooth. They were able to build his front tooth back up and he still has it to this day (not once has it broken off!). Going in as a first time patient to new ownership gave me nerves, but they settled them immediately (it's such a nice and comfortable environment with the staff, everyone is really kind). I am 50 years old and for the first time in my life, I am excited to start seeing a dentist to fix everything needing to be fixed and actually doing preventive care! I know this is a really long review, but this place is worth it and I'm hoping it helps someone who is really-really nervous about going to the dentist (like I was).

I've been going to New Horizons for a very long time. Dr. Jen is lovely and helpful and the…read morehygienist I use, Laura, is thorough and gentle. I appreciate the care I get there!

Amazing staff and gentle doctor, always taking care of me and I never feel anxious with the staffread more

BEWARE! Predatory Billing Practices…read more I want to start by saying that my complaint is NOT about the dentists or their abilities. The dentists and dental assistants are fantastic. My complaint is entirely with this office's billing practices. I have UHC HMO insurance. This provider was the only one in the area that took our insurance so we did not have other options. I know this insurance isn't the best, and this provider appears to take advantage of that. With an HMO, the provider is under contract to charge only the contracted amount for covered services. As the patient, I should not be charged more than the amount my insurance allows. I went in for a root canal and crown, and the price I was quoted was almost $900 more than the contracted amount I should have been charged. When I questioned the cost, the front desk told me, "UHC is awful and they have outdated copay amounts in their system for services most dental offices no longer offer" I then asked if there was a less expensive crown option, and I was told, "No, this is the only type of crown dental offices do now. That's what I mean. They're outdated." As a patient I have no way to know what services they provide or dont and can only take the staffs word for it. Based on those statements, I proceeded with treatment under the impression that it was my only option and signed the treatment plan. I paid a $700 down payment and enrolled in automatic monthly payments. I pushed back through my employer and contacted UHC. UHC told me that what the provider did is called balance billing and that it is not allowed, so they opened a formal complaint. During the investigation, every one of my monthly payments was made. There was one that hit right when I had a fraud charge so I logged in and made a manual payment in their system. Despite that, I was called almost daily by the billing department and threatened with collections every single month even after that one hiccup. outside of that one month, all recurring charges went through. I called the office and was told to send an email. I sent my original email plus three follow up emails and never received a response. Later, I was told I should have called instead. When I explained that I had called and was specifically instructed to email, I was told they were too busy to respond and that I should have called again after emailing (which they never advised me to do prior). It was incredibly unprofessional. I STILL have not received a response, and that was over two months ago and this is the SECOND time I was told someone from Regional would call me and never did. I question if their regional even exists. After months of back and forth, the UHC representative handling my case, who was very thorough and put a lot of effort into helping me, told me the provider claimed they absolutely do offer other crown options and that I "voluntarily" chose the more expensive one despite being provided other options. That is the complete opposite of what I was told before treatment. Because it became my word against the front desk staff's, UHC said there was nothing more they could do. As you can imagine I am furious. The following day, my husband took our kids in and was told a filling would cost $150. Knowing what had happened with my treatment, he questioned the charge. The same front desk employee told him it was not an upgraded service and was simply the only type of filling they offer. This was the EXACT SAME explanation I was given regarding the crowns so we did NOT proceed with treatment. Luckily we have left the state and live somewhere where more providers take our insurance so we are no longer forced to go here. What was even sadder was seeing them set up a similar payment plan for an elderly woman because her "HMO didn't cover much." I know I am not the only person they are doing this to. They will surely respond to this asking me to call their office which I obviously wont do. I want no other communications with this office unless its in writing with regional.

Absolutely my favorite dental office. I live in Colton and come all the way up (about an hour) just…read morebecause I love the staff here. Iryna is the best hygienist there is. Perfect dentist. Can't say I look forward to it, but they do make it a good experience

To be clear, this review is for their non-transparent, questionable, and borderline unethical…read morebilling practices. I had a series of treatments in November 2025, at which time I paid the out-of-pocket portion that I was told I owed. In July 2026, I received an invoice out of the blue for an additional $117. I requested a series of itemized invoices and they actually show a credit. When I pressed further, I got an entirely different invoice that doesn't match the first invoice. Then I got a call from a random accounting person saying that my invoice is 120 days past due, and they were going to send it to Collections. I still haven't reconciled their numbers. I'm going to pay the damn thing just to relieve myself of the continued hassle, but RUN, don't walk, away from this place. Highly sketchy. I suspect that they retroactively charge more and then bill you weeks to months later and make it confusing on purpose. I will avoid any corporate dentists moving forward.

They do not get you prepaired for dental surgery by providing you with all of the things you need…read more(paper work) ahead of time. After word there is NO, Nada, zip follow up. Not even a phone call--"How are you doing". Seems like all they care about is your money--out the door. I would not even recommend this place to my worst enemy.

I was going to a corporate type dental office for years and each time I went they found work they…read moresaid needed to be done (even though none of my teeth were sensitive) . Then they told me I needed three crowns so I had an out of town dentist look at the xrays and his opinion was the crowns weren't necessary. So I switched to Battle Ground Smiles and they haven't recommended any additional work (even though that's where they could make the most money I'm sure). My recent visit showed some dark areas which I'm sure my former dentist would say needed to be drilled and filled but BG Smiles dentist said they would look at it again in 6 months and in the meantime if I flossed that area really well further work might not be necessary. I really appreciate that they don't over-prescribe dental work and so anything they do recommend I'm sure is really necessary.

Dr. Yee, Sammie, and Angel took great care of me at Gentle Dental. They were able to get me into a…read moretime slot that worked with my schedule. The Dr. was very professional and walked me through what treatments I needed and which were more important than others. Sammie was super fun and kept me relaxed while getting my X-rays done. Angel was able to get a deep cleaning done even though it was the end of the day. This office went the extra mile and I highly recommend them for anyone in the Vancouver area. They even taught me a trick that Costco sells additional dental insurance I can utilize.

I've had regular cleanings for years, but after going to another dentist, they said I needed more…read morethrough cleaning. I've had a crown put on there, not happy as it leaves a gap at my gum line. After not taking my insurance, they charged my credit card & took 3 months to get a refund, no return phone calls or emails. Letter written & greivance filed with no replies, the excuse when I called was, no email access, no corporate access, no message access? Very disappointed & will not go to there again.

I had not gone to any dentist in about three years and chose Quality Dental because they were part…read moreof my insurance network and because they are close to my home. First off, the staff was very friendly and welcoming. Second, they provided a safe place to store my bicycle while I was there. I no longer drive a car due to poor eyesight. Next, their dental staff was very efficient and communicated well with me. The dentist put together a very affordable treatment plan and set up several appointments for me to get everything done within a reasonable time. I HIGHLY recommend them to anyone needing a new dentist.

I do not recommend this dental clinic because they mislead patients and provide unprofessional…read moreconsultations.