Michael is a gem! Fifth generation jewelers and it shows with their class and style. They have one…read moreof a kind pieces you must see for yourself. Amazing service right in our little neighborhood.

Dropped by L Majors today to look at a couple of IWC watches and to find out if they might be able…read moreto find me a pre-owned version that was in my price range. The woman helping me was unbelievably condescending and outright rude to me. Instead of showing me the watches I was interested in and helping me navigate the models to meet my budget, she went straight into how bad buying pre-owned was (complete with a horror story that wasn't particularly believable). She even asked me what my budget was and when I told her, said replied "that's not gonna happen," (but I never even asked for a discount!!) The second another guest walked into the empty store, she immediately told us to wait while she helped the other woman (also very rude--I was there first). We walked out. Owner--You lost a customer for life today. If that woman worked for me, she'd be looking for another job.

Always a pleasure to do business with M&H, whether it's for a repair, a new battery, or merely a…read morediagnosis. Highly recommended.

I bought a new Seiko King Turtle but I cannot abide a cyclops. So I had John Hood remove the…read morecyclops and regulate it and now it is everything I want. I took another watch (Wise Watch Co. "Hitman") in and had John regulate it and now it gains or loses about a second a day. John is fantastic!

Zee worked with me to find the best solution for a new watch band for my wife. He is very patient…read moreand methodical. It was a little more complicated than the usual situation, but he found a great solution. Happy wife and so a happy customer, too.

Easy to use with quick capable service. Recommend to those with old school wristwatches.read more

this place is an absolute joke! I received a quote that was so low. It wasn't even in the realm of…read moreconsideration. Not only that the person who gave me the quote wasn't even the person who appraised the jewelry or who was able to appraise the jewelry. Just for fun I asked the sour faced woman who was looking at the jewelry what grade of diamonds they were and she said oh I don't know that guy will tell you referring to some guy who was loudly talking on the phone. No offer to get him, no offer to help. The only offer was their joke of a offer which literally was below 1% of retail value. Absolute trash --if they didn't want the jewelry they could've just said no thank you --but it's obvious they don't even know what they're looking at. Stay away if you have anything valuable. edit to reply to the comment underneath this review: i'm sorry if this was not clear, but the biggest problem I had was not so much the low offer - I am free to take or not take that whatever the case may be. My issue was with the rudeness and seeming lack of knowledge of the person who was assessing the jewelry. I asked her a basic question which could've been answered by the knowledgeable jeweler with a loupe/magnifier and not only was the lady rude -She didn't have an answer to my question. I can't see everything that goes on in your business, but it didn't seem to me that there was any consult with you as you were speaking on the phone loud enough for me to hear that you were having a conversation. So without any other information to go on, I'm left sitting there wondering why an offer was even made in the first place and what was I even doing there? That's why I had absolutely zero confidence in the offer. I can't offer any opinions on you or how you do business as I never even met you. Other than opening the door for me, we didn't speak. also, you mentioned Houston. I was at the location on research Boulevard in Austin Texas.

Great Service, friendly staff! Highly recomended!…read moreThey fixed one watch band and replaced a battery for me. Jason is the best!

They quickly fixed the dent in my gold engagement ring within a half hour it looked good as newread more

This is an excellent jewelry store where they know gold & sterling very well! I've not taken any…read morestone jewelry there, but I'm sure they are wise & careful in dealing with them. I liked that they have several employees along w/ the owners. No waiting around! It's easy to find and there is plenty of parking.

So glad we found Titan Jewelers! Tahir is wonderful to work with and the customer service is like…read moreI've never seen before. My wife and I initially went to go get our wedding rings fixed and have the jewels tightened. They did a great job and Tahir gave an extended guarantee on their repairs. When one of the stones was still acting up, he honored the guarantee with no issues and even gave me a temporary ring to wear while my ring was being fixed. He was very responsive with communication over text message throughout the process. When our initial pick up time didn't work out he even delivered the ring to us personally, and he threw in a wonderful gift with it as well! Next time we're looking for jewelry, we will definitely be coming to Titan Jewelers. Thank you Tahir, you're truly the best!!

Went in for a repair on a 25 year old 14k gold bracelet and it wasnt only repaired, but also shined…read moreand restored in less than the 3 days he initially quoted me. Very happy with the work done and the customer service provided! The shop itself is very nice and clean. I will be back for new jewelry soon!

Simply the best jewelry store in Austin. Chris is fantastic. He has done everything from my wife's…read morecustom wedding band. To custom earrings for an anniversary gift. To out of the case jewelry. Chris always has what I need. And if not, he can custom order it. Most importantly I trust him with my vintage heirloom Rolex GMT Master. The watch is almost 50 years old and was in need of much repair. I wish I had a before picture I could post, but I only have the after. Chris did an amazing job. And continues to service the watch and keep it looking like new. Whether you need a simple 16 inch gold necklace, which Chris has custom ordered for me, or massive repair to a vintage Rolex watch. There is no better place in Austin to go. Also, check out their estate sale collection.

Great Jeweler! They have done repairs for me on my jewelry for years. I have taken in family…read moreheirlooms for repairs & well as my wedding ring. Alway Very Happy with their prices & the quality of their work. Long Time Family Business. Support Local Austin Business.

We have been patrons at Copeland Jewelry for years. So sad to see that the store is closing. All…read morethe best to Clay in his retirement.

Oh. My. Goodness! First of all, the service was wonderful…read morefrom the very beginning. You walk in the door and people welcome you warmly. I needed my engagement ring sized way, way down, and the whole process was explained to me (from the cleaning to the re-plating to the cleaning again). Pricing and timing were also clearly stated. Pricing seemed very fair (though I'm not working with any standard of comparison-- it was way less than I expected it to be): As for timing, I was quoted a week but told not to be surprised if I got a call on Monday or Tuesday (the ring was dropped off on Friday). What DID surprise me was getting a call Saturday morning to let me know the work was done and the ring was ready to be picked up. Y'all, I can't even tell there was work done to it except that it finally fits! There is nothing that visibly indicates this isn't exactly how my ring was from the very beginning. I'm ashamed to say in my excitement I forgot to get the name of the gentleman who helped me, but he was wonderful (and even greeted me by name when I came back in to get the ring). I simply cannot rave enough about the service and quality of work here. I'll be coming back for all of my jewelry-related needs.