My wife and I found a property in New Braunfels, Texas that is being managed by Hendricks Real…read moreEstate. The agent showed us the property via a virtual tour, and verbally confirmed that a 12 month lease was available, and to put in an application. We submitted our application (2 adults, 68 dollar fee per application) on Monday, September 1st and got confirmation on Wednesday September 3rd, 2025 that our application was approved, per two conditions: 1) a certain move-in date, and 2) a 16-MONTH lease. Immediately texted back and confirmed that we would not be moving forward, as this was a textbook bait-and-switch. The agent said she would reach out to the Broker, Tim Hendricks (Broker/Owner) of Hendricks Real Estate, and see if a 12-month lease was offered and if not, to give us a full refund as we VERBALLY CONFIRMED with the agent that a 12 month lease was doable before submitting the application and paying those fees. Tim Hendricks came back and said there was no refund. Awful, awful experience, and would warn others to get everything in writing when dealing with this business. Please see attached for the actual listing of the property and text conversation with said agent. Note that there is no term limits, etc. on the listing.

My rental started with Austin Real Pros, who were fantastic -- communicative, kind, and always…read morequick to help. Unfortunately, a few months after our lease started, they sold their business to Hendricks Real Estate... From there, it became extremely difficult to get responses by email or phone, and even straightforward requests like renewing our lease dragged on for weeks. Despite multiple emails and voicemails, no one followed up about the renewal, which ultimately forced us to make the decision to move out rather than risk being left without clarity. Once the property was being re-listed, Hendricks required me to coordinate directly with outside realtors for showings -- and those agents repeatedly told me they couldn't get anyone from Hendricks to respond to their questions either. It was confusing, disorganized, and frankly, unprofessional. Move-out was more of the same -- vague communication, nitpicking over small details, and no real effort to make the process smooth or the charges transparent. If you're considering renting through Hendricks, be prepared for delays, poor communication, and to handle most of the coordination yourself. Pros: I did love the home we rented. Very cute and nicely updated, clearly a lot of love was put into it by the Homeowner.... just wish the property management company could reflect a similar level of care and professionalism.

Jordon and Natalie are a 5 star relator team! I would highly recommend Jordon and or his wife…read moreNatalie for any real-estate needs either buying or selling! Jordon went above and beyond for months in negotiating and making sure I understood every step of the process. He was recommended by friends of mine in Austin, and I am so grateful! They went out of their way to be available even during the holiday season. If you are looking for a real-estate team in Austin, look no further than Live Texan Realty! I would not hesitate in working with Jordon again!!

I had Natalie help me look for a home to buy in Austin. She was very prompt, honest, and provided…read moregreat insight into what to look for in a house to make sure I was comfortable with the purchase. Her and Jordan are awesome, and I'm glad I stumbled upon them when I was thoroughly searching for a good realtors to help with the big purchase.

Jason was a great help when I was looking for a home in Austin. As a first time home buyer I had…read moreno clue where to start and Jason's 20 years of experience in Austin was invaluable. He knows every neighbor hood in the greater Austin area and understands the market. He knew exactly what bid it would take to get the houses we looked at. If your looking for a house in Austin Jason will be a great choice, especially for a first time home buyer like myself!

Jason initially engaged with me regarding my rental, but ultimately refused to take it on after…read morewasting a full week of my time waiting for a property viewing. Only then did he disclose that he does not handle rentals below a certain price point, which he should have communicated upfront. He referred me to another real estate company that has been disappointing, and I am now stuck dealing with the consequences. Overall, an unprofessional and frustrating experience that I would not recommend.

AIR was great to work with during the sale of our home in Austin. Michelle & Neil were…read moreknowledgeable about the market, communicative and worked diligently to get our house sold in a tough market. We were out of state during the entire process but Michelle & team kept us in the loop and provided insights and worked to get the sale completed. Recommend AIR & Michelle for your real estate needs! You will be in good hands!

Just Win Baby! We…read morefeel extremely fortunate to have closed on our home at the end of January. The Austin housing market went from hot and highly competitive, to rockets to the moon levels. We felt Michelle gave us the best chance to win with every offer we submitted. When our offer wasn't accepted, she had relationships with seller agents to provide feedback back to us on why we didn't win. This level of communication and feedback was extremely helpful with keeping us sane in this crazy market. During the process, Michelle offered helpful advice and guidance on neighborhoods, home conditions, inspectors and more.

I looked for help finding an apartment in Austin and found Nu Edge with its high reviews and…read moredecided to give it a try. I worked with Karina who was amazing and helped us find an apartment in our budget, with our top needs, and in an amazing location. She was very very patient with our changes and found several options very quickly to present to us. She toured with me several properties and was extremely helpful with her knowledge and always answered all my questions. Thank you!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

Would highly recommend using Knipps Properties and I wish I would have found them sooner to manage…read moremy property. The Management company I was using had failed several times in finding me a good tenant. I decided to sell my property and contacted Skye at Knipps Properties. Skye was excellent and a true professional. He was always there to answer my questions and got back to me quickly. He sold my home in a very quick time frame in the middle of winter. Honestly, if I would have known him prior to making the decision of selling I would have had it and manage the property all along.

Jenny Rosas was awesome to work with while we looked for a house in Onion Creek. She kept us in the…read moreloop without ever being pushy, which we really appreciated. Anytime we had questions, she was quick to respond and always had good, clear answers. What stood out most was how she never made us feel pressured. She gave us space to figure things out while still being super supportive in the background. It made the whole process a lot less stressful and way more enjoyable. She reached out within hours of the new listing that matched our slightly unique wishlist, and two days later, we were under contract and rolling. Thanks to Jenny, we found a great home and actually enjoyed the journey getting there. Highly recommend her if you're looking in the area!

I worked with Brooks summer 2022 to purchase a property in Austin and we reconnected again this…read moreyear to sell the property. Brooks was such an awesome agent to work with. He was responsive, reliable, and patient while dealing with the other realtor. He always checked in on us and sent us updates very quickly! As an out of state buyer, it was encouraging to know that Brooks is there to guide us through everything. I would highly recommend Brooks to be your agent :)

I would never rent a property from this management company again. Horrible experience from start to…read morefinish. Overcharged for maintenance on and old house that was bound to need it, also severely unresponsive. Took almost 2 months to receive security deposit back, while they decided to keep over $800 for "cleaning" the house. I spent $400 to have the house professionally cleaned before moving out... Almost forgot! The make-ready was no where near done when we moved in. We had to have a whole shower replumbed because it would not turn on and were not compensated in any way. Whatever positive reviews are seen below are from these guys buying a house, they are transactional reviews. We had to deal with Bo and his horrible team for a year, and were ready to move out after having to deal with them the first couple months. Save yourself the headache.

This team is super responsive to service requests. My AC stopped blowing cold air, I put in a…read moreservice request in their super easy to use and convenient online system, within 90 minutes my AC was blowing cold air because Matt made it happen very quickly with his AC professional. Thank you Maximus Residential and Matt!

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

5 Stars for Bailey Moran!…read more We've worked with Bailey Moran on multiple occasions facing unique challenges. Bailey is extremely dedicated, hardworking, communicative, and compassionate. These qualities make it a pleasure to work with her. What we admire the most about Bailey is her commitment towards the needs of her clients. She will advise you against making a decision that you might think is the best decision, but once you understand where she's coming from, you'll forever be thankful for listening to her. If you want an excellent experience of working with someone who is willing to go the extra mile for you, no matter what the situation, hire Bailey as your realtor immediately. Not only will you not regret it, you'll remember working with her forever!