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    Live Texan Realty

    5.0 (7 reviews)
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    Hendricks Real Estate

    Hendricks Real Estate

    (30 reviews)

    Circle C Ranch

    My wife and I found a property in New Braunfels, Texas that is being managed by Hendricks Real…read moreEstate. The agent showed us the property via a virtual tour, and verbally confirmed that a 12 month lease was available, and to put in an application. We submitted our application (2 adults, 68 dollar fee per application) on Monday, September 1st and got confirmation on Wednesday September 3rd, 2025 that our application was approved, per two conditions: 1) a certain move-in date, and 2) a 16-MONTH lease. Immediately texted back and confirmed that we would not be moving forward, as this was a textbook bait-and-switch. The agent said she would reach out to the Broker, Tim Hendricks (Broker/Owner) of Hendricks Real Estate, and see if a 12-month lease was offered and if not, to give us a full refund as we VERBALLY CONFIRMED with the agent that a 12 month lease was doable before submitting the application and paying those fees. Tim Hendricks came back and said there was no refund. Awful, awful experience, and would warn others to get everything in writing when dealing with this business. Please see attached for the actual listing of the property and text conversation with said agent. Note that there is no term limits, etc. on the listing.

    My rental started with Austin Real Pros, who were fantastic -- communicative, kind, and always…read morequick to help. Unfortunately, a few months after our lease started, they sold their business to Hendricks Real Estate... From there, it became extremely difficult to get responses by email or phone, and even straightforward requests like renewing our lease dragged on for weeks. Despite multiple emails and voicemails, no one followed up about the renewal, which ultimately forced us to make the decision to move out rather than risk being left without clarity. Once the property was being re-listed, Hendricks required me to coordinate directly with outside realtors for showings -- and those agents repeatedly told me they couldn't get anyone from Hendricks to respond to their questions either. It was confusing, disorganized, and frankly, unprofessional. Move-out was more of the same -- vague communication, nitpicking over small details, and no real effort to make the process smooth or the charges transparent. If you're considering renting through Hendricks, be prepared for delays, poor communication, and to handle most of the coordination yourself. Pros: I did love the home we rented. Very cute and nicely updated, clearly a lot of love was put into it by the Homeowner.... just wish the property management company could reflect a similar level of care and professionalism.

    Eric Bramlett - Partners - Bramlett Partners Collage Photo

    Eric Bramlett - Partners

    (317 reviews)

    Far West/Northwest Hills

    We worked with JC Adams to purchase our first home and had a wonderful experience from start to…read morefinish. As first-time buyers, my husband and I went into this process cautiously, not knowing what to expect. JC made the entire process feel manageable and even enjoyable. He is friendly, knowledgeable, and always took the time to explain things clearly so we felt confident in every decision. JC was extremely responsive and kept us informed every step of the way, which gave us so much peace of mind during what can be a stressful process. JC is thoughtful and professional, he truly had our best interests at heart and went above and beyond to make sure everything went smoothly. He had our backs and really helped us thoroughly examine every home option we considered. We're so grateful for his support and would highly recommend JC to anyone looking to buy or sell a home!

    Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

    Live Texan Realty - realestatesvcs - Updated May 2026

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