Still not easy to deal with, but credit where due, they are managing the apartment better but the…read moreplace has gone a bit downhill overall with the quality of tenants they're allowing to move in. My rent went up by 20% which they probably don't have control over and the property owner is more to blame, but just as it was the case last year, they were advertising cheaper units on their website than what they offered me as an established tenant. Just as last year when I asked them why the advertised rates on the website for a clean new unit with new appliances and fresh flooring is lower than what they're offering me, they said "Oh we haven't updated the website". I think the better term is "Bait and switch". There is no excuse for not updating the website. The complex is also now using some weird variable rent table based on income but RPM doesn't disclose exactly how it works which means that if you don't want to give RPM and the ownership (who is anonymous though it's easy enough to find out if you research the corporate name) all your financial information (including all assets), you will be paying the full market rate (which is up 20% as mentioned above) as punishment and they did not budge on that price even a single penny. They claim the only way to see if you can get a discount is to follow their Hunger Games routine to prove that you're poor enough for the secret owners to take pity on you and throw you a bone. Is it a government program? According to the manager, "it's not a program! you just give us all your information and we send it to the owners and if you fall within government established poverty levels you get a discount!" "So the owner is doing it out of the goodness of their heart?" Clearly RPM is not allowed to say what's going on and after some back and forth, she was trying to make it sound like I was some sort of simpleton who didn't know anything about the Houston rental market while she who just moved to the city a few years ago knew all. I've been living here 4 years longer than she has been in the industry, but yeah, she knows more about the various neighborhoods and market values here. I stopped listening when she was comparing our 50 year old property with aluminum wiring with the 14 year luxury property across the street but here but I digress. My guess is that the ownership got some sort of government funding for their new construction projects and the stipulation is that they have to offer rental assistance in return. That's speculation on my part but it's better than the "Benevolent Real Estate Mogul" implication RPM is trying to push. I just wish RPM didn't try to insult our intelligence and was upfront about what's going on. While I was looking at other apartments, the other managers I spoke with gave me much more information about what's going on here. Again, I'm sure ownership is playing their part in this but RPM could be less condescending and disclose what's going on to the property.

I am writing another review on the company's actual review page because it seems that when I posted…read morea review on the Google page for 10X Iona Lakes in Fort Myers, Florida, it was filtered out. This was my first experience living in an apartment, and it has been overwhelming and disappointing. I've tried multiple times to be patient and understanding with the office staff because I know work can be stressful. However, it often feels like nothing gets done unless you constantly push for answers. At 10X Iona Lakes, my neighbors and I have experienced rats in our apartments. We have reported this issue to the office multiple times, but it has not been taken seriously, or at least it doesn't seem that way based on the lack of action. It feels like residents are expected to handle the roaches and other pests themselves because the infestations continue. The rent does not match what you would expect from a "luxury" apartment community. Things in the apartment are constantly breaking, and communication is extremely poor. The office rarely follows up unless you repeatedly contact them. They often don't answer the phone unless you call multiple times, and emailing is almost pointless. They send plenty of promotional emails, but when you email them with concerns, you rarely receive a response. The office staff changes so frequently that it's difficult to know who to contact. Maintenance has also been very disappointing. As I'm writing this review, I still have a maintenance request that was submitted around June 28, and it has yet to be completed, even though the repair is simple. Overall, my experience at 10X Iona Lakes has been frustrating. I expected a safe, well-maintained community with responsive management, but unfortunately, that has not been my experience.

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

5 Stars for Bailey Moran!…read more We've worked with Bailey Moran on multiple occasions facing unique challenges. Bailey is extremely dedicated, hardworking, communicative, and compassionate. These qualities make it a pleasure to work with her. What we admire the most about Bailey is her commitment towards the needs of her clients. She will advise you against making a decision that you might think is the best decision, but once you understand where she's coming from, you'll forever be thankful for listening to her. If you want an excellent experience of working with someone who is willing to go the extra mile for you, no matter what the situation, hire Bailey as your realtor immediately. Not only will you not regret it, you'll remember working with her forever!

I had a property tile issue here in LakeTravis so I went to Capital Title in LakeWay and talked to…read moreDana Verrell and she was great! It was five o'clock Friday and she stayed late and listened to my to the issues that was having! Dana was able to answer all of my questions right then and there! So I highly recommend Dana Verrell at Capital Title LakeWay

Careless work like they were sleepwalking through the transaction. I was the seller and they did…read morenot have the attention to detail required for a real estate transaction including not filling in forms completely and having no idea how to handle a seller with a non-owner spouse. Diane Myers said she would address it in the documents, but didn't even after being provided the correct legal wording. She did not provide the documents beforehand and seemed surprised that I was reading before signing. And we needed to transfer the HOA passwords to the buyer during their closing and these were left on the front desk public area where anyone could pick them up (I had to ask them to put them behind the desk but perhaps with the buyer's closing doc might have been more secure?). And lastly, the HOA transfer required the new buyer to sign 2 copies of a state form (they only had him sign 1). Realtors should choose other Title companies instead, as this was very straight forward and wasn't correct so I can imagine what happens with a complex close.

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

I've worked in real estate for over 20 years and this includes property management. There are many…read morecompanies, both large and small, to choose from in selecting a property management company but I have found none better than Nu Edge Realty & Property Management. More than fair prices and practices, fantastic service, Marlena is a credit to the profession! She has helped me, as an out-of-state owner in so many ways. It's like having a friend in Austin look out for my best interests. Thank you Marlena, you are the BEST!

I've had the pleasure of working with Katy Hall as both a buyer and a seller, and am a repeat…read moreclient for that reason. On the buying side, she is patient, knowledgeable, listened to my wants vs. my non-negotiables, and guided me through every step with clarity. As a seller, she brought strong market insight, strategic pricing, and excellent communication, which ultimately led to a smooth, successful, and speedy transaction.

Working with Elisha Perez on our house hunt was great! She helped us find the place we were looking…read morefor with excellent support and knowledge through the whole process.

I purchased my first Home as a Veteran in 1975. Midtown Title is one of the BEST Title Companies I…read morehave ever worked with. Our loan process was 3 Months long, due to unforeseen circumstances. And Midtown supported our process with Professionalism, Dignity, Consistent Communication and Patience. When you choose "Midtown Title," you have chosen the "Absolute Best."

Doug is the best you have to admit. Love this place and their mission of being personal with…read moreeveryone who does business with them.

I've lived in one of the properties, managed by Skyline, for over 12 years, and anytime I need…read moresomething done, or have a negative experience, on the property (which is rare), I know I'll hear back and it will be rectified in no time. But, I'm not looking to be babied. I think Teresa and Tina are fab. Bob & John do their job well and I've never had an issue. I honestly feel spoiled by the immediate attention my, "complaints", get.

I rented from Barbara for years and really enjoyed having her as my landlord. Working with Teresa…read moreand Barbara has always been a great experience, and they set a great bar for professionalism in Austin's real estate market.

rented with them for 4 years, after which they attempted to charge us 800 over our 2200 dollar…read moredeposit. Good thing they dragged their feet for too long getting us the disposition letter so we got our whole deposit back. While we were tenants we received little assistance with service requests, and were threatened with eviction over having a memorial day weekend party.

I have some great things to say about this property management group! I have been living in one of…read moretheir properties for over two years now, and I enjoy their service. Any time there has been an issue Dulce, who is a property for my complex, is always there to attend to the issue. My apartment is older, so there has been some issues with leaks in the roof, pipes, and some pests, but Dulce has found a solution for each one. My building now has a new roof, the pipes where reworked which fixed the eaks, and the pest are none existent. I would have to say the only down fall is that sometimes it can be hard to get in touch with the group via phone, but they are always quick to respond Via email. Over all I am happy with Presidio and I plan to resign for my 3rd year!

Jason was a great help when I was looking for a home in Austin. As a first time home buyer I had…read moreno clue where to start and Jason's 20 years of experience in Austin was invaluable. He knows every neighbor hood in the greater Austin area and understands the market. He knew exactly what bid it would take to get the houses we looked at. If your looking for a house in Austin Jason will be a great choice, especially for a first time home buyer like myself!

Jason initially engaged with me regarding my rental, but ultimately refused to take it on after…read morewasting a full week of my time waiting for a property viewing. Only then did he disclose that he does not handle rentals below a certain price point, which he should have communicated upfront. He referred me to another real estate company that has been disappointing, and I am now stuck dealing with the consequences. Overall, an unprofessional and frustrating experience that I would not recommend.

100% scam artist. Was trying to get a specific person that had commented on a forum I visited and…read morewas met with a huge wall of advertising text from someone who had completely disregarded what I was actually saying. The person on the forum, now that I look at it, looks easily fake anyway. I asked him to get me to the person I was looking for and he basically told me to f myself. No real business does that, especially when I originally sent them a message saying "look, I have money". I'm sure that he'll follow up with a response trying to save face, but regardless of what he says I would say, very strongly, stay away from these people (if there's more than one). He/they are lying to you, and is lying in any response he gives.

Mike Lam helped me with a very profitable deal. Highly recommend them.read more