setup and installment was a breeze. called for an estimate within a day; full carpet removal and laminate wood installment within 2 days after the estimate! Laminate looks incredible! 10/10, would use again! read more

Amazing job!!! Professional team who dedicated their time and work into a successful project. Highly recommended!!!

I had a great experience with Them. They were a referral from my neighbor, I scheduled an estimate with them. Their Sales guy was very knowledgeable and helped me pick the floor, the crew Was nice and easy to work with. read more

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This team is very professional and efficient; flooring was installed quickly and professionally. Very impressed and would call them again without hesitation. read more

Setting up an estimate to have waterproof vinyl plank flooring was very easy, Jidlaf walked me through the process, provided a thorough estimate and also met me at the flooring store to set up my order. He provided recommendations and was available for any follow up questions and very responsive via text. Installation took only one day for 635 square feet (including a stairwell) and the installation crew was respectful and also asked me questions regarding certain aesthetic details on how I wanted the flooring installed. I was easily able to be refunded for excess materials and Jidlaf was available to address any follow up questions after the flooring was installed. Highly recommend! read more

Braz Flooring - Luxury vinyl plank flooring installation - Flooring Near Me - Silver Spring, Maryland

Terrible experience. Will not use company again and will advise those looking for a reference to steer clear. Those being solicited for business at big box stores, such as Floor & Decor (where we were) and Lumber Liquidators to proceed with caution. Read on for our lessons learned and lengthy review: We had 3 floors on our townhome installed by Braz Flooring. On every floor, they tried to have us pay extra to have the subfloors leveled, which raises the cost substantially over the tempting $1.99/sq ft installation on paper. Simply don't expect to only walk out the door with that fee. That said, I like the idea of the concrete thin set as to me that instills some confidence that a) floors would be level, b) floors would be solid and not shift, c) add some level of sound installation. Note the cost will multiply your final bill. We ultimately paid to have 2 of the 3 floors leveled with thin set, but this is where we become dissatisfied. We are most upset between the 1st and 2nd floor installations. We paid a $1,825 premium to the standard install fee and materials to level about ~550 sq ft on our 2nd floor where we were undergoing a $30k+ kitchen remodel with a separate kitchen contractor (that we very much like). There would be no complaint of the high cost if we ended up with a good product, however, this floor is not level and prompted my review. There are huge bows and dips, further accentuate by brand new level cabinets installed in our kitchen remodel. It feels soft and spongy in spots. The baseboards and shoe molding around the kitchen and living room further accentuates how terrible it looks. When we walk on this floor, it sags, flexes and creeks (not from the subfloor). Flooring should be solid and our 1st and 3rd floors are, but this 2nd floor feels like it is going to sink through. Taking a level to the floor, it is apparent that they don't even fall within the thresholds for flooring. We addressed this twice with the owner, Bruno, and were only given insufficient patches, such as pieces of cardboard slid under the planks that could be easily accessed, otherwise just excuses. Our kitchen contractors at one point showed us that the flooring was not properly leveled and when they went to install the appliances, had to use two additional floor boards on top of each other (that's 16mm of add'l height) just to level our fridge and had to shim the others appliances due to dips in concrete pour, all beyond the limits to level the appliances with the rotating legs. We brought this up with Bruno, and he played it off; "it's easy for other contractors to be critical and dishonest". We have received other winded excuses for why the flooring is not level. We regret to have not just had our flooring installed by our kitchen remodelers, which would have saved us over $2k long term and all of this hassle. For the 1st floor, our townhome is on concrete slab at ground and we confirmed to be level within margin. They had the nerve to try and get us to do thin set on this floor in the same trip that they would not address our second floor being properly level. In fact, the installer that came out refused to work that day because we would not pay to pour thin set on the first floor all at the same time didn't want to fix the massive dip on the second floor where the flooring sunk more than 1/3 inch when stepped on. We had to get the owner involved and the installer eventually worked and filled in the dip. We smartly opted out of any thin set on the first floor and are completely satisfied we did so. I've had to go back and caulk, fill in nail holes, and paint where we had paid for Braz to do so. I even ran my own shoe molding where they didn't finish. All stuff I am capable of doing but wanted to pay for someone else to do (Braz) due to time, which is frustrating. Bruno has stated that the floor just needs time to "settle" to the subflooring and may take up to one year (mind you that our subflooring, which we paid to have leveled, is not level, so settling planks will not be level by any reasonable logic). So, I asked for Braz to put in writing their commitment to the 1 year warranty, which Bruno even said would extend because the how bad the leveling is. My request appears to have prompted the company to terminate any communication with us. Don't count on any guarentees or satisfaction. And if we could go back in time, which I would plead to those looking for a flooring company, find a reputable company that guarentees their work, have your floor assessed for any prework to laying flooring and pay what may appear a premium for quality worksmanship elsewhere; you will likely save a bunch of money by the end when you receive your final bill. Just after a few months, we are already debating how we can get resolution outside of directly dealing with Braz, since they seem unwilling, and if we need to bring someone new in to fix the floors. As a consumer, we are completely dissatisfied. read more

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Unfortunately we did not have a positive experience with Braz Flooring. They installed a hardwood floor for Lumber Liquidator in our kitchen/family room. From the start we paused the installation because of excessive gapping. The owner/general manager came over looked at our concerns. He, Mr. Braz, assured us that the gapping would resolve itself in time and instructed his crew to continue. When completed we had many gaps, loose boards and uneven joints. This resulted in a 10 month denial of responsibilities from both Lumber Liquidator and Braz Flooring. They provided an inspector who was NOT certified by the NWFA (National Wood Floor Assc.) A requirement stipulated by the floor Manufacturer (Bellawood) a Lumber Liquidator owned company. The inspector concluded that the problem "acclimation". Bottom Line this is our problem not theirs. We contacted the NWFA and were given. the name of a REAL inspector. We paid a $400.00 fee for another inspection. He concluded that the problem in a poor installation and told us anyone who knows wood flooring that these gaps would never close "the floor is nailed down". So we're now pursuing other avenues to recoup our $5000.00 nightmare floor. LET THE BUYER BEWARE. And never rely on warranties that are not worth the paper they are printed on!! read more

My husband and I are so pleased with our master bathroom renovation, just completed last week. Lucas is so knowledgeable, when it comes to style and materials. We had no idea how much work and details go into such a project. The bathroom looks amazing, and Lucas is professional in every way. Janet Olney, MD read more

Used Braz flooring to install Tile kitchen floor and hardwood in living room and hallway. I purchased the materials through Floor And Decor. The hardwood floors were installed in a timely manner and to my satisfaction. Sadly the wrong transitions were ordered and am waiting for installers to return to finish job. The communications with management leaves a lot to be desired. They are not prompt with returning calls or securing a return date. Onsite supervision is lacking. The kitchen tile is another story. I was expecting several installers and onsite supervision. The one installer that arrived was confident and skilled in tile installation but very slow and messy. He began the job on Monday, took Wednesday off and rushed to finish the job before the weekend. He was very generous with the mortar. He in fact got mortar in places that should not have received mortar. Sliding door tracts were so filled with mortar the door could not be opened. Mortar was also on walls and cabinets. One the final day his boss remotely told the installer he must finish the job, Consequently, he was in a hurry to leave and did not clean up properly. The garage was a mess and mortar was still on walls, cabinets, and garage floor. I had to insist he remove mortar from door track and finish grout in several areas he missed. He had no onsite supervisor to hold him accountable or inspect his work. My contact was to the estimator who in turn had to contact the installers boss. The company lacks communication, onsite supervision and quality control. I was told it could be 3 weeks before they are able to finish the wood installation. I contacted the company owner but did not receive a response. I would not recommend this company. read more

The team did an excellent job with our two flooring projects. They worked quickly and efficiently to install a laminate and a hardwood floor in a day. At the initial start of the project, they identified some water damage that caused us to delay the project in order to repair the water issue. We then had to reschedule the install when another renovation fell behind schedule. Lucas and his team were super responsive and flexible throughout. Thank you for our beautiful new floors! read more

great job! on time, on budget. Spotless cleanup. Pleasure to deal with.

I can't say enough good things about Braz Flooring. I initially was hesitant to use a company that didn't have a ton of online reviews, but Lumber Liquidators recommended them, and my initial dealings with Lucas were great. I spoke to several different companies, and Lucas was by far the most knowledgeable about everything -- and we had a potentially complicated job requiring nailing hardwood into plywood over concrete (which not everyone has experience doing). Lucas helped me determine what materials we needed, and his estimate was very reasonable. The installation guys were great. Upon arrival, they discovered that the sub-flooring was better than expected, and they were able to take a huge chunk of money off the installation cost. That's an honest business practice that you don't often see! They showed up on time, worked all day, and they finished the job ahead of schedule. In addition, when we realized that some wood pieces were missing for the stairs, Lucas worked with me to reschedule the guys for one additional day to finish up the stairs. He didn't charge me extra and got the guys back to my place within a week, which was very much appreciated. And most importantly, the floors look great! I highly recommend Braz flooring. read more

They did a fantastic job and they were great to work with. Any little thing that came up, they were quick to take care of! We would definitely use them again :) read more

Hardwood floor installation and carpet removal. Excellent work! From prep to cleanup. Highly recommended.

Very knowledgeable when choosing flooring. They were attentive and accommodating when going over the variety of options. Site visit for estimate was scheduled quickly and were able to turn around a reasonable estimate in a timely manner. Actual installation had some hiccups, but management was very responsive in resolving all issues. Would recommend them and use them again. read more