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    Bravo Environment

    5.0 (1 review)
    Open Open 24 hours

    Services - Bravo Environment

    Biohazard cleanup

    Damage restoration

    Mold remediation

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    6 years ago

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    Steam Care - Garage after demo

    Steam Care

    (6 reviews)

    They were our 2nd estimate for restoration of our home after an intensive re-piping project…read more Although our initial estimate was accepted by the insurance company, whenever we had questions, we were able to call them and they offered their professional option. Several times that advice proved invaluable. In addition, they treated our project as if it was their own problem - they came the same day we called for the estimate and we received quick responses whenever we texted with an issue. I would highly recommend this local company for any restoration project to your home. They were also a good source for other contractors we needed to finish the project.

    Appointment time at 10-11 a.m. and they arrived at noon with no notifications of any kind. I called…read morethe office and wondered where they were, but were told they were running late, technicians did not reach out, text or call. Girl arrived with a guy and she was wearing western boots. What I didn't know was she was the translator. The guy, "Juan" couldn't speak english. She walked through my yard that had just been sprayed with fertilizer and proceeded to walk into the house. Mid way through cleaning my carpet, she got in another car and headed out and another guy came into the house. Neither of them could speak english and we just stared at each other because he couldn't tell me how he wanted to be paid. Everyone from the office staff to the technicians seem oblivious to what is going on. I wrote a check and sent the guy on his way. My fault, and a lesson learned because I just cannot tolerate having people in my house working that can't answer questions or concerns and can't even tell me how they need to be paid. The office girls kept saying, "gosh, we're so sorry and we apologize, this will be better next time". But I can assure you I will not ever be using this company again.

    Dry Force - Houston Water Damage Restoration

    Dry Force - Houston Water Damage Restoration

    (5 reviews)

    We had water damage in the middle of the night. Dry Force did a great job of cleaning up and drying…read moreeverything. However, communication is not clear with them. A third-party was hired to do required asbestos testing but we were not informed it was a third-party; Dry Force bills for that under their own name and would not provide invoice from third-party. I paid in full the amount I was told owed separate from insurance payment. Today, I received a call inquiring about the balance on my account. I informed DryForce I would not be paying anything additional - I paid what I owed and they confirmed to me what our insurer was paying prior to my remittance. Get your crap together.

    I would not recommend Dry Force…read more After a kitchen water leak, my plumber referred me to Dry Force for remediation. Unfortunately, the experience was disappointing from start to finish. The initial technician claimed they would work with my insurance and even suggested replacing all my kitchen counters. That seemed excessive, but I trusted his guidance. After signing the contract, he texted me about a "fantastic" deal that would save me money and returned shortly after, saying we didn't need to involve insurance. Instead, he quoted a flat $3,200 to fix the water damage. He left two fans and another piece of equipment, promising someone would return the next day (Saturday) to continue the job. Saturday came and went -- no one showed up. At 5 p.m., a technician called to say he ran out of time and would come Sunday at 9 a.m. That didn't happen either. After a few follow-ups, I was told the tech had a flat tire and would arrive by 11:05. Eventually, Jordan showed up. By this point, I was completely frustrated. Jordan was polite and listened, but when I asked what he was there to do, he said he was only checking moisture levels and would drill holes in the toe kick to blow in more air. When I asked about repairing the sheetrock damage, he told me Dry Force doesn't do sheetrock repairs. Seriously? $3,200 just to blow air? At that point, I told them to pack up and leave. Jordan called his manager, who picked up with, "How can I help you?" I replied, "You tell me -- your team can't complete the job." The manager said he'd review everything and call me back the next day. That call never came -- just an email and a $1,000 invoice for a job that was never completed. I declined to pay it and told them why. I never heard back. To top it off, Jordan told me he was originally assigned to my call but got pulled off for a "bigger job," and that the technician from Austin turned around because he got sick -- just another example of poor coordination and communication. Bottom line: poor service, misleading communication, incomplete work, and unacceptable follow-through. Look elsewhere.

    Bravo Environment - damagerestoration - Updated May 2026

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