Lovely office, incredibly skilled physician and nurses! I had an embolization procedure performed…read moreby Dr Guyer. From the consult all the way through post op , I was treated with the utmost respect and compassion. The nurses assigned to me, Macy and Katie, were extremely professional and absolutely went the extra mile to insure my comfort and care was far better than anything I expected! Dr. Guyer listened to my concerns and questions during the consult and met with me pre-surgery. I absolutely recommend this practice and group of medical professionals! Top-notch!

Front desk clerks are rude. I had to call several times to make an appointment. According to the…read morefront desk clerk they put my name on the waiting list but they never called me back. Also they charged me $35 more than my co-pay. When I asked the front desk clerk about the over payment she got annoyed. I still did not get the refund from their office, it has been over 3 months since I went to that office.

Dr. Farmer was the surgeon who did my surgery. Very nice man with a great bedside manner. I have…read morehad problems since my surgery and my knee doesn't bend any more and seems worse after the procedure . Now I have white thread looking like material protruding out of my scar. Surgery was in May. I called office and the nurse told me that it wouldn't have anything to do with my surgery and I would need to go to urgent care. I asked is it dangerous and she stated well I can't tell you that only urgent care can inform you . So I asked again so this wouldn't be a follow up to my surgery because I have had problems since I had it done and she states no. The office has screwed up 3 appointments of mine as well. I showed up for an appointment and first they say or you have no appointment today and I said yes today is pre- op appointment and the front desk tells me well Dr. Farmer is off today so you can see PA. I should of realized then not to go forward with surgery . Even though my knee was killing me and I had a torn meniscus (which wasn't fixed during surgery , PA stated they didn't need to as it wasn't in the way with my knee), my knee cracks, grinds and pops when I try to bend it and I can't get past 50 degrees. The office won't assist you in getting an appointment and urgent care isn't that great either . First time I went to there I was told nothing was wrong with my knee. Even though my knee popped very loud and I dropped to the ground . I'm very disappointed over this whole ordeal. Depressed is a under statement .. don't go to this office . Dr Farmer did a manipulation and knee works wonderful . I informed Dr Farmer of all my concerns and he addressed all of them and everything was fixed !! Thank you Dr Farmer. I should of been more informative with you in the begging and expressed issues that arises.

April 2025 great staff and wonderful care my family doctor…read moreof 20 years retired and I have been with Roanoke Family Medicine for almost 2 years now very nice to deal with an independent owned group NO corporate crap like hospital owned groups the truly physician owned practice is almost extinct they days in our area of Virginia but this group is wonderful to deal with and I hope they are around for a long time Great care and wonderful staff

This office will abandon you in time of need. Was immediately pulled from all anxiety meds that…read morehave been prescribed for years,all because of a failed marijuana test. Then they look at talk to you like a junkie. This practice is embarrassing.

I am writing this review in April of 2026…read more If I were looking for a facility for inpatient or outpatient rehab for myself or a relative, based on some of the reviews here, I would definitely not choose Friendship South. However, I am glad I did not read these reviews when I had to make such a decision for myself about two years ago. For one thing, all of the few reviews here were written more than five years ago. While I have no reason to doubt that the writers are giving their best honest accounts of their experiences with Friendship South, a lot can change over such a time span. (Note: Friendship has several facilities in the Roanoke Valley, which can lead to some confusion; see my note at the end of this review concerning a possible case of such confusion. As the map shows, this forum concerns specifically Friendship South health and rehab on Starkey Road.) I have been an inpatient at Friendship South twice (most recently during January and February of this year) and an outpatient for three stints -- each lasting several months -- over the past two years. I am currently undergoing outpatient therapy for recovery from a back operation. Over the past twenty years, several of my friends and relatives -- including my mother -- have had to spend time in rehab facilities in the Roanoke Valley, so I've seen the good, the not so good and the indifferent (I had to move my mother once). My one exposure to Friendship South was about four years ago when I visited a friend in his 90s who was an inpatient recovering from some procedure. He was in such good humor and spoke so positively about the facility and how he was being cared for that when --- a couple of years later --- I had to decide where I wanted to be sent to recover from a torn ligament in my hip, I didn't hesitate to choose Friendship South. Now, everyone's experience is unique, and mine is as an almost-eighty-year-old man in pretty good health. I have not needed long-term care for a chronic condition or for physical and/or mental decline. I also know that every medical facility is short-staffed, mainly because there is just a shortage of medical professionals at every level. I can say that, almost without exception, every contact or interaction I've had with Friendship South staff -- medical, financial, management, whatever -- has been positive. I've always been treated with courtesy and respect. Has everything I've asked for or every situation I think needs to be addressed been accomplished as quickly as I'd like? Of course not. But I know there are patients whose needs are greater and more urgent than mine. Some need almost around-the-clock attention. My experience with outpatient therapy has been overwhelmingly positive. Turnover is low. I'm still being helped by the same team of therapists who helped me two years ago. They like where they work. They are experienced and competent with a contagious positive attitude. I have come to consider them friends. And most important, what they do and have me do works! Concerning another review: not a criticism, but a clarification. Michelle P. says, "They cannot even light the fireplaces during Christmas for the permanent residents to enjoy." My understanding from conversations with staff at Friendship South is that it has no actual permanent residents; it is a skilled nursing facility where people go for temporary rehab and therapy. Friendship has several facilities in the Roanoke Valley; some are residential nursing homes. Perhaps your experience was with one of the other facilities. Yelp has the heading of this page as just "Friendship," which could contribute to some confusion. To assure myself that I was reviewing Friendship South specifically, I consulted the map on the page.

Looks can be deceiving, its a shameful place. Nurses are rude and roll eyes if you ask a question…read more The residents had thier lights on for 2 hours straight needing help. I felt sorry for anyone being in this terrible place. They cannot even light the fireplaces during Christmas for the permanent residents to enjoy. Money in the pockets of the CEO's is all I can think of. Stay clear of this place, because they let my dads foot get infected again because they did not follow doctors orders...we moved him to another rehab center. Looks can be deceiving.

Dr. Passerini is great. Very easy to work with and quite professional. He's good at what he does…read more My treatment was personalized to what my needs were, based on the location of my pain and what I do for a living. Before I left, I was provided a personalized stretching plan to make me more healthy and less reliant on chiropractic visits. I'd recommend this office to anyone looking for long term solutions to their pain.

This office was excellent for 4 years when my mom lived outside a nursing home. Care was great when…read moreI took her into the office..Sadly when she moved to the nursing home due to her worsening dementia ...her care by this office became very poor. I was told they would visit her in the nursing home. I trusted them. I tried to get someone to see her for a cough {pain in chest} and a possible chest Xray..that did not happen....the nursing home did everything right..I changed to the nursing home facility MD {took less than 24 hrs for her to be seen} and she had an xray the same day and she has pneumonia! At 91 yrs old this may not play out well. Shame on this care provider.

I have been a patient with Valley Internal Medicine in Salem for nine years which speaks for…read moreitself. I would not want to receive my primary care anywhere else. From the office staff to those who assist the physicians, the atmosphere is always cordial , helpful and very efficient. By the time I get to see my doctor, I can assure you that no one has left any stone unturned. My physician has everything at his fingertips and there is never a need for him to chase missing preliminary information. The physicians are both thorough and informative with each of my medical visits. With rare exceptions to office patient medical emergencies I have never experienced a long wait. I am also appreciative to be able to have all laboratory tests done in office. I cannot think of one reason to seek my care elsewhere and highly recommend Valley Internal Medicine to anyone in search of excellent medical care.

dr young and manafi are excellent. the staff at this location is wonderful and super helpful before…read moreand after surgery. parking can be a pain as with any hospital.

Office staff said Office is located in the hospital which it's Not…read more Please be advised it is located at the Clinic building. I told them I couldn't go there because with a hurting foot, parking is too far away at the hospital. Found out later the clinic is located at Lewis Gale clinic which has valet parking.

After experiencing a significant shoulder injury, I recently completed five months of physical…read moretherapy with Ortho Virginia at their Blacksburg, VA location. I can say the injury was not only the source of intense pain for me but also taught me to be patient as well as serving up a healthy dose of humility! The therapists that worked with me provided not only the health and physical support I needed but also counselled/advised me with long term exercises that will assist me for the years to come. I regained 80% of mobility and most of my strength back in my dominant shoulder/arm when the initial assessment was hopeful for a 50% return in mobility. I will forever be grateful for the therapists who helped me recover and am now able to lead a life with very few limitations! My experience with Ortho Virginia was very positive.

Surprised to hear that they don't have, or, if they do, don't abide by, a Patient Verification /…read moreGuardianship Verification Policy. A minor recently received treatment when brought into the office by someone who is neither a guardian nor a custodial parent and was treated with 0 questions asked.