I love Braums ice-cream, fries and burgers but the service at this location seems to be failing greatly. This Sunday, went through the drive through and ordered two scoops of ice-cream in a cup and a large chocolate malt with extra malt. The two scoops of ice-cream came in a waffle cone and instead of extra malt, I received NO malt at all in my chocolate "malt". Either this location doesn't care about their customer's wants or they insist on hiring the mentally handicapped and my apologies to those who are actually handicapped and not just physically and mentally lazy. read more

I'm a regular patron here, very old fashioned styled food, atmosphere, and service! Mrs joreen and Mr Caden were wonderful in replacing a small mistake on an order I had, they are wonderful staff! I will be continuing my patronage read more

Today I ordered two grande burritos, one with jalapeños and one without. When I started eating my burrito, I noticed there was no sausage in it so I opened it up to see if maybe it was clumped at the bottom. There is no sausage in it at all then I opened the one with jalapeños to see if there was sausage and there was no sausage in it. I called the store and asked if it was supposed to have sausage. I thought maybe I was wrong and they said yes and so then I told them that my burritos neither one had sausage in them and they told me to come in and they would replace them next time I was in the area so I went to the doctor then went back by there. They replaced my burritos only this time They made them super small. I ended up tearing half the tortilla off and eating it like a taco. While I appreciate them replacing the burritos, I do think they should have replaced them the an actual grande burrito and not a taco. read more

Every time I stop by Braum's I am always reminded of why I go: friendly staff with delicious food at very affordable prices. My go to favorites right now are the Chicken Strip Dinner and the Sweet and Spicy Gouda Burger, which is effectively a modified Sweet and Spicy bacon burger from Whataburger but made with fresh patties instead of a frozen ones. On top of all that, their ice cream is as good as ever, from the simple vanilla to the new Mexican flavors they have. It's a crying shame there isn't one in Stephenville, I sure could use something from Braum's every now and then while I study. read more

Food is okay.. but ice cream is pretty good except you have to repeat yourself many times and the service is VERY slow!

Terrible! I know this place was shut down within the past two years for health code violation. I've always noticed it's dirty every time I'm in there..... call just now and try to order six bags of burgers. They told me they couldn't get the order done before 545 which is about an hour from now. Basically told me they didn't want to serve me lol! There are a lot better places in Granbury to get burgers and ice cream. I only go here to buy the milk that's it from now on. read more

We came in tonight and the place was filthy. Trash cans were full and tables were dirty along with the floor under them and being out of straws and lids. It has been dirty before but this is the the worst I have seen it. read more

Braum's - Ice Cream & Frozen Yogurt Near Me - Granbury, Texas

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Everyone is here is usually wonderful no problems. Except we've had a problem with one of their younger kids, Levi, messing up our order. We've asked for Reese's candy mix and the two times he's given us butterfinger. Another time we asked for Oreo and m&ms in one and he gave us two mixes one with Oreo and one with m&m. Instead of fixing it he gave us attitude telling us he couldn't make it when someone else has made it for us. Definitely will come back if he's not the one working. read more

I would say this Braum's is A-OK (3 stars). I do not frequent Braum's very often, but we were craving ice cream and this was the only place I could think of, that is open late (on a Sunday night). And it showed! The line stretched all the way to the door, and was getting longer as we waited. The line did not seem to move very quickly either. We weren't in a hurry, so we just enjoyed the show. As my wife waited in line, I checked out the store. Good collection of the staples. Great collection of ice cream, some was on sale. I suspect some is always on sale! Explains why my Dad always had Braum's ice cream in the freezer at home! When it was finally our turn, we ordered our 3 sundaes and sat down. Dining room was not very occupied. Does this place have a drive-thru? I couldn't imagine sitting in your car that long. Sundaes hit the spot. All tasty. I forgot which one I got, but it was one of the new ones being advertised on a poster. Hopefully I grabbed a picture or two. The guy keeping the seating area clean and tidy was friendly. Must be new as the manager gave him an impromptu lesson on salt, pepper, and napkin holder placement. Bottom Line: Will definitely keep Braum's in mind, maybe for lunch, or groceries, next time. read more

Braum's - Sundae on a Sunday. - Ice Cream & Frozen Yogurt Near Me - Granbury, Texas

I'd like to start off by saying I'd leave a negative star review if I could. We went to this location for such a simple order. It's almost impressive how badly they botched this. Firstly my girlfriend wanted an oreo mix, they're out of oreo. Fine, not their fault. Is what it is. So we substituted that for a very EASY, simple, one scoop of cookie dough. How in the world can you screw this up you may ask. I'll tell you how. They somehow managed to perfectly blend orange SHERBET into the cookie dough throughout the whole cone. Of all the flavors to merge with cookie dough, this had to be the worst outcome. Also the lady running the drive thru was being extremely strange. She did not speak a word to either of us and just gave us a look every little while until they finished screwing up her ONE SCOOP cone. One last thing. We found a band aid in our ice cream last time we were at this establishment, but that was years ago. Decided to give it another chance... big mistake. read more

The three stars that I am giving this restaurant is for the ice cream which is very good. We also had hamburgers which were very tasteless !! I would not advise getting lunch there just get the ice cream. read more

I've never had an bad experience besides when there's always at least one thing I want that they never have or it's out but I got 2 piece chicken strip meal and look at this, seriously looks like someone ripped it up or bit it off and put it in the bag and the manager was working and she never looks happy to work there I understand if we can like 5-10 minutes before closing but we came at least an HOUR before closing and I use to work in fast food service and never serviced customers like this no matter what time they came even if it was last minute. & they NEVER once when I've came wear gloves when serving ice cream read more

Braum's - Chicken strip - Ice Cream & Frozen Yogurt Near Me - Granbury, Texas

the food and ice cream was good but some employees have an attitude every time I come here especially the younger employees

Stopped in for ice cream. It was a long wait to order. About 30 minutes. The ice cream is very good but we decided to take it to go because the dining area is too filthy to eat in. read more

Not the best Braums around. It is hit and miss with food and customer service. This one seriously needs a good cleaning. Even a little glass cleaner on the display case would be good. It always seems a little dirty and it is rare that I have visited that an employee isn't getting verbally abused by someone else in charge. read more

The tall man at the front desk was actually stupid... the counter was absolutely disgusting and it was ridiculously slow....the manager was no where to be found, this place is awful. I have a nut allergy and I have been to 1000 braums and have never had a problem with anyone cleaning a spoon and scooping me ice cream.... I will never be back!!! DO NOT GO HERE I REPEAT DO NOT GO HERE.... read more

Their summer strawberry poppy salad is so refreshing I love their strawberry poppy seed salad!!

Food, other than biscuits, is still pretty good but the building is run down and in dire need of repair. Kitchen area looked dirty and many of the machines behind the counter were showing dust. Looks like one of so many failing Texas restaurants. read more

I was honestly appalled at how dirty the restaurant was when we went in for ice cream yesterday evening. I was reluctant to post something so negative but the restaurant was a complete mess, the service was sub par, and it was just a terrible experience all the way around. I even suggested To the employee that the counters needed to be wiped down and I got the most confused look from them. read more

Store 108; order 248352 Wasted 45 minutes just to place an order. Employees did not care at all and disappeared several times. Manager lady seemed to not care at all. If you have time to waste this is the place for you! read more

Oops! We don't know what happened?! It was such a short while ago we wrote a good review for Braums. I had breakfast earlier this week & not sure what happened, but had to throw away my biscuit, but coffee good. Tonight a friend, wife & I stopped by for burgers & fries. We didn't even finish the burgers as they all tasted mushy & fries too salty for two of us. The one redeeming quality is the lone shake was good. We're now going for ice cream only! read more

Rude employees. We ordered multiple meals with different shakes and drinks. An older woman handed me a drink and I asked her "what drink is this" just i know where to pass it in the car she rudely responded "it's the dr. Pepper" after that she mumbled "what else is it supposed to be?" When I heard what she said I turned and looked at her and said "I asked a simple question you didn't have to be rude about it" She was so in shock that I responded to her that she left the window and made a highschool girl complete my order. It just baffles me that RUDE, INCONSIDERATE PEOPLE LIKE THIS WORK IN FOOD INDUSTRY! I'm highly disappointed in this company and I will NEVER eat here again. Straight pitiful. read more

Best value for quality ice cream in town. Nice selection of flavors for dine in or to go. Nice small store also.

plano piss poor price-indulging mf****** that ask you to move up just because they are being timed!!!! THEY DO NOT EVEN DESERVEA 1 STAR! read more

Usually a good little place to pop in and get the necessities...but watch the watermelon...theyll put the old stuff out...mismark the date and YOU WILL get food poisoning....the horrible pray to die kind....:( read more

We have been going to the Braum's for years and the new, female manager is rude . She's rude to the staff she works with and to the customers who ask for specific changes to orders . She was so rude we canceled our orders and will not be back. We have several family in Granbury and we will be ensuring this braum's loses that business. Your job is customer service .. literally... hire someone who can do that. read more

Fairly impressed at this location. Our stop here includes getting some ice cream and a milkshake. Both were fantastic but the inside was interesting. I never knew this place had a "mini-mart" in it so that was interesting to see. Also, the inside was just "dirty" in general but nothing more than some napkins laying around and crumbs. read more

I worked here a little while ago for about 2 weeks and the management did not care about like anything except for clocking in and out on time they made it impossible to help customers and got mad at us for telling the customers it'll just be a second (they wanted us to ignore them if we weren't actively taking their order) than they had us change trash out in the lobby next to customers without any safety to not contaminate customers food and last they tried to have me only work 2 hours a week witch's not ok read more

Dear Braum's management: Your customers, many of whom are elderly, are wearing face masks out of respect to you and your family. Please show the same respect and wear a face mask. You might not think you need one, but until you are the CDC or a member of the medical community, I think you should stick to what you do really well... which is selling great ice cream... and take the advice of those who know better than you on this public health issue. Your customers are taking a risk to support your business during a very hard time, and whether or not you agree, it will not kill you to wear a mask. read more

Avoid this place. Horrible service and manager is completely inept. Two speeds of workers here - slow and slower!

We just went out for burgers and fries at the Braum's in Granbury, TX. Both were cold. Big disappointment.

We ate the mushroom Swiss cheese burgers l as t night and they fell a apart in our hands. The cheese was not melted and the mushrooms fell right out of the burger it was awful. Then the next day we got gas and were very thirsty. Our stomachs were upset. We will not eat there again. read more

They are really stingy with the ice cream. They put small scoops in the sundaes. They look nothing like the pictures. Disappointed.

One of the cleaniest and nicest Braum's I've seen. The service was good and quick (although there were a lot of people getting ice cream) and everything tasted great and the prices were very inexpensive. If you're in the area, stop by. read more

Braum's - cars parked in front of a restaurant - Ice Cream & Frozen Yogurt Near Me - Granbury, Texas

Really.... your out of Butter Pecan on a Thursday afternoon!!!!!! Should of went down the road to Baskin Robins........

Hubby lifted the lid to his drink to eat some ice and found a long light hair inside his cup. He is bald and I have black hair so it wasn't ours. Initially,we thought they were closed bc there were no customers but were asked to pull up to wait for our order despite no one in back of us or in front of us. We had been talking about how Braums' burgers and fries are so awesome so we tried their breakfast this morning after several years of not having had it. Breakdown: Breakfast burritos were meh. I don't mind crunchy onions but thought the sausage was sparse and prefer yellow cheese instead of white. Hubby hates onions much less crunchy ones and agreed they were mildly filled with ingredients. They have very good hash browns. His ham egg and cheese English muffin was impressively gooey with yellow cheese but the bread was not toasted at all, a disappointment for that. The small tea was fine until he found the hair. I will always lift the lid from now on drinks. To be fair my hubby said it wasn't a big deal, it happens and he wasn't bothered. I notified the asst. manager who offered a refund or a drink replacement. It was a small tea so not worth me accepting the offer but more over I just wanted her to address the staff to be more careful in the future so other customers wouldn't share our experience. She said they wear caps but no hair nets. I was extremely disgusted by the hair but hubby was not. So, to each his own. It's either these things happen or never again. read more

We ate dinner at Braum's in Granbury, Texas tonight and were disappointed. The chicken in my salad was soggy & without flavor. (I had ordered crispy rather than the grilled.) It was difficult to eat with the small, plastic forks and to cut the apple slices with the plastic fork. Also the cherry tomatoes were difficult to eat with the forks. The thin, plastic cups were also difficult to fill & use. The very small straws were strange, too. We also had gnats flying around our food. We'll stick to what they specialize in, wonderful ice cream items. Also, we thought the sign out front was strange, too, saying 3 pints, and underneath that, 2 for $6. I asked about it and it meant two containers holding 3 pints in each. We bought it and It was delish! read more

I wasn't there very long, but this particular braums was clean and very nice looking. the people seemed friendly and the vanilla frozen yogurt was delicious on my homemade apple pie....mmmmm, tasty. read more

Braum's - Ice Cream & Frozen Yogurt Near Me - Granbury, Texas

I cannot believe how filthy the serving areas are here tonight. We almost walked out and probably should have. Spills and trash everywhere in the prep areas and serving areas. Very disappointed! read more

Best ice cream and cheap burgers in GRANBURY.!THE BEST BURGER I HAD IN A WHILE. French fry are wonderful. And then the chocolate sundae after. Then its nap time ! read more