I have been coming here for over a year now for laser hair removal. I have seen nurse Rio every…read moretime and she is the best! She is always so professional and takes her time to make sure I am getting the best treatment and advises me on the effectiveness of my treatment by adjusting the laser settings and answering all of my questions. Could not recommend New Look or Rio more. I have referred two friends here already who also love it!

Just wanna take the time and recognize the nurse who always takes care of me by the name of Emily…read more great service. She is very thorough and very polite and very comforting. She takes the time to explain everything very courteous and very respectful. Great job Emily ! You guys are lucky to have this young lady. I'll see you in four weeks Thank you

I' ve been coming here for various services for years now. Friendly front staff, good…read morecommunications and of course excellent treatment by the doctor. It is the only place I trust for Botox.

I have been a client with Dr. Jafari for more than a decade, she always takes good care of me and…read morenever upsells anything like the others in the same business. Her staff are all well trained and knowledgeable, my microneedling esthetician Sophia is the best! She's detailed, patient, and takes pride of what she's doing. I'm happy with the result and looking forward to taking the next session very soon!

I went for the first time today. I was really nervous because it was my first time getting lasered…read more The staff was really friendly. It was really clean and super cute in there. The nurse that took me in was really informative and she explained the process and the aftercare made me feel comfortable. Her name is Megan loved her also the front desk receptionist Micaiah super friendly provided a lot of information. They have different payment options which I love they have single treatment options which a lot of places don't have. They also have payment plans if qualified. I will be back.

Extremely Disappointing Experience at SEV Laser Irvine - Unprofessional and Rude Customer Service!…read more I was first introduced to SEV Laser when their PR team reached out to offer me a complimentary treatment in exchange for sharing my experience on social media. I visited their Huntington Beach location and had such a wonderful experience! The staff was friendly, welcoming, and professional. Because of that positive experience, I decided to purchase a Groupon and book another treatment at their Irvine location. Unfortunately, I couldn't have been more disappointed. My appointment was scheduled for 1:50 PM, and I live approximately 30 minutes away. At 1:30 PM, I called to let the receptionist know I was running five minutes late and would arrive at 1:55 PM. She told me that was completely fine. At 1:48 PM, they texted asking if I was on my way. I couldn't respond because I was driving. Shockingly, at 1:52 PM, they had already canceled my appointment, marked me as a no-show, and sent a message saying I would be charged 50% of the service! I arrived at exactly 1:55 PM, just as I had promised, only to find the door LOCKED. Nobody would answer or let me in. I called customer service, and even they couldn't reach anyone at the Irvine location. I stood outside waiting for approximately 30 minutes until an Uber delivery driver arrived. Suddenly, an employee opened the door to accept the delivery. When I approached her to explain what happened, she was incredibly rude and dismissive, saying she was on her lunch break and didn't want to talk to me. So apparently, they had time to open the door for an Uber delivery but couldn't take a moment to help a paying customer who had called ahead and arrived at the agreed-upon time? What makes this even more frustrating is that I genuinely liked SEV Laser after my experience at Huntington Beach. I was happy to support the company with my own money after initially being introduced through a PR collaboration. Unfortunately, the Irvine location completely ruined that impression. I understand businesses have cancellation policies, but customers should not be penalized after receiving verbal approval to arrive five minutes late. Being marked as a no-show before I even arrived, locked out, and then treated rudely is simply unacceptable. I will NEVER return to the Irvine location. I hope management takes customer service more seriously because no customer deserves to be treated this way, especially after making the effort to communicate in advance. I am now requesting to transfer my Groupon to their Long Beach location because I refuse to return to Irvine after this experience.

I had such a great experience getting my brows done! Lorraine was so kind, professional, and made…read moreme feel comfortable throughout the entire appointment. She really took her time to make sure everything was perfect and listened to exactly what I wanted. My brows came out amazing they look so natural, clean, and perfectly shaped. You can tell she truly cares about her work and pays attention to every detail. I left feeling so much more confident and couldn't be happier with the results. I highly recommend her to anyone looking to get their brows done. I will definitely be coming back!

feeling extremely disappointed with my first experience at Bare Waxing from uneven and missing…read moreeyebrows as indicated in the photos. took additional time off of work to see a different staff who was unable to fix my eyebrows because it was extremely messed up. was recommended various products to purchase out of pocket in order for me to fix is unfair.

I was referred to Nami's by a friend, my ONLY delay in scheduling my first appointment was due to…read morethe drive from Anaheim Hills... and I'm so glad that didn't stop me! Nami's has a welcoming environment, the owner and staff are extremely knowledgeable, and they take their time to listen to why you're coming in. They take pride in meeting your personal goals and make you feel at home. My plan was to only go in there for spider vein removal on my face and what a HUGE difference that made. I now go back monthly for other services (micro-needling, electrolysis, facials) and I will continue to go back based on their customer service and reasonable prices. I also talked to them about my teenager daughter's acne, and without seeing her recommended product that made a huge difference and that was before I took her in for a facial. I highly recommend Nami's, they are fantastic!

I just had a facial at Nami Skincare last week, and I couldn't be happier with the results! In the…read morepast, many facials I've had felt more like a relaxing face massage with very light products. Jackie took a completely different approach, using products and techniques that truly rejuvenated my skin. They have state-of-the-art equipment, and the customer service was exceptional from start to finish. My skin is absolutely glowing, and I can't wait to go back in three weeks for my next facial. I highly recommend Nami Skincare and Jackie if you're looking for results, not just relaxation. I'm glowing!

Just finished my laser session and i'm so happy how kind and helpful everyone was! Taylor did my…read morehair removal and she was so sweet and super quick! I love her technique and how informative she is! I also want to point out how amazing Luciano is! Omg he is one of the sweetest and most passionate people i've met! Right off the bat he made me feel so comfortable and once my session was over he was helping me figure out my maintenance sessions and he was so understanding as to why I couldn't do it right now. Definitely calling him back when the time is right! Thank you all so much for the best service!

I am breaking up with laser away. After being a loyal customer for five years and spending many…read moremany thousands of dollars I will never give them my business again. I'm tired of being constantly disappointed by their receptionists At multiple locations. 1. I'm sick and tired of their aggressive high-pressure sales tactics. They receive commission. 2. They make too many mistakes. There's been a ridiculous amount of times where I show up for an appointment and the time we chose via phone is not the time in the computer system when I get there thus creating a Domino effect of schedule problems for their day. This has caused me to miss procedures, because they didn't have time, because they screwed up. 3. Their bait and switch scams. Multiple times they called me to tell me about a sale, but then when I'm ready to pay all of a sudden, there are brand new terms and conditions and changes of information. I'm over it laser away. I'm done with y'all. Never again.

This place is amazing for a first time wax!! They are so kind and gentle and they are just overall…read moreamazing!! I have been going for three years now and I have never had an issue! I 100% percent recommend going and if it's your first time i recommend asking for Bri!!

I have been getting waxed here for the past few years now and have nothing but glowing reviews…read more It is super easy to book an appointment on the app and add on services. On the rare occasion I have to cancel or reschedule, it is easy to do that from the app as well, or just call and someone will change it quickly. When you enter you are immediately greeted by someone and checked in. My appointment times have been true to booking, no delays, and sometimes I am seen earlier. Everywhere from reception to the individual rooms and restrooms are very clean, exactly what you want to see from a wax place. The wax quality here is the absolute best - I've had everything from my forehead down to my ankles waxed here without problems or skin irritations of any kind. The quality truly makes a different for the overall experience - having a painless face wax, bikini or Brazilian makes a world of a difference for those sensitive areas. And it goes without saying that the wax specialists here are fantastic - clearly experts at what they do with how seamless the appointments go. When you are in the middle of many things - planning to go to events, vacation, etc. fitting in a wax appointment can be cumbersome, but not at EWC, they make it so easy. One of the best parts is the pricing - services are affordable, which means you can stay on top of your wax schedule. I highly recommend coming here for a painless experience all around (no pun intended)

Just got a wax from Jenn :) She is AMAZING. It's already…read morebeen almost a year since I've been getting my waxes with Jenn. Her response time is quick, and she's just so professional while being so sweet and loving person. I'm always shy like it's my first time getting the wax, but Jenn always helps me relax and be comfortable. And to talk about wax, I've only got waxed from Jenn, but can tell that her waxing hurts less than other waxing methods. Her suite is really clean and sanitized too, if anyone is worried about that. Highly recommend Jenn for fast, perfect wax experience. I'm just so happy with my result!!!

Jenn is very nice and professional, who made me feel very comfortable. She provides great service.read more

My friend recommended me to get sugaring here for the first time & I've never looked back! I've…read morebeen going for 2 years now and come in on an as-needed basis, usually every 3 months when there is a 20% off deal or promo. I used to book Connie but they've gone through a few staff changes and interior renovations, so now I book with Lesly. I'm pretty sensitive but she has catered to all my needs and is so fun to talk to. Ofc, I can't escape all the pain but she tries to be as gentle with me as she can & do it in smaller patches. I really appreciate her attention and care! The entire staff is super nice and are understanding even when I'm running 10-20 minutes late due to traffic! I always text or call to let them know. The one time I ran pretty late, they offered to reschedule me on a different day at no extra cost, or see me after their current appointment was over. I chose to wait since I was already there. They treat their regulars so well, so I highly recommend :-) PSA: Only metered street parking or parking garage straight across! It's pretty easy to find a street spot on a weekday but tougher on the weekends. Make sure to come early to account for parking & traffic!

Service is outstanding and accommodating. Love the way Jazmin takes her time and care on my…read moredaughter's brows. I'll be visiting soon and bring my Aunt for a visit as well

My search is over... My electrolysis retired (used blend…read moremethod). I have tried 3 others in the area and I wasn't completely satisfied with my results. I called Natsuko once before after reading her glowing reviews, but she wasn't taking new clients at the time. She was super nice and was trying to advise me on where else to go. I happened to call a year later, Natusko remembered me and had some openings. I have to say I am very pleased with my results! She does not use the blend method that I'm accustom to which is fine because I noticed that some of my problem spots weren't returning as quickly with blend and I didn't break out like I have in the past from another method. Her office is in a small cute, clean space. I highly recommend her for your electrolysis needs. Natsuko is very nice and accommodating.

Fantastic service. Recommended this place to all my friends for electrolysis. I had my underarms…read moredone and was very happy with my results.