My best friend has been getting on me about trying out sugaring, so I stumbled upon this place and I'm so glad I did!! Since I was brand new to this, my girl Jasmine explained all the benefits thoroughly and walked me through each step with ease. She answered all my questions and made me feel super comfortable right away. The studio is clean and professional. Before each appointment, you can set your stuff aside, grab a stress ball (love this detail), and they give you a wipe so you can freshen up. You also get plenty of time to get situated, which I really appreciate. Parking is easy -- lots of street parking, plus a nearby structure and lot if you'd rather go that route. Overall, such a great experience. I'll definitely keep coming back! read more

I had a great experience at Downtown Sugar! The quality of the sugaring service was amazing, and my skin feels incredibly smooth. The vibe of the studio is so clean and relaxing. Highly recommend! read more

BOOK WITH LESLY!!! I just left my appointment and it was the most painless experience I've had being sugared. She is super nice and knows what she's doing! I dread getting sugared because of the pain but my thoughts on this just changed after seeing her. Thanks Lesly! read more

Great service! Jasmine was laid back, Normal and kind. I felt very comfortable and it was not very painful unlike other places I've tried that were traumatizing. read more

Jasmine was sweet, knew what she was doing, talked me through everything, made conversation, kept checking in on me making sure I was ok. I've had other bad experiences, but I could tell Jasmine knew exactly how to wax without the extra pulling and unnecessary pain. She gave me a clean brazing with my triangle strip just how I like it. read more

The experience was great with Leslie. I had "sugar waxing" before but had a bad experience. This experience was great. Almost no pain and easy. No awkward positions. Leslie walked me through the whole thing and was very pleased with the outcome. read more

I got my sugaring done with Victoria and she was nothing short of amazing !I understand now all the good reviews . The place is very clean and really girly and cute too , Extra points for having a Nespresso machine ! Definitely will come back ! read more

Thinking about getting waxed here? Don't second guess it. This amazing storefront is an absolute gem you won't regret trying! I've been getting a Brazilian done here and once went somewhere else as a last minute resort. It was not the same. I instantly knew this was the spot for me. I've been going to Connie and she is just fabulous! Seriously couldn't ask for a better sugarist. She is so easy to talk to and so informative, she makes you feel like her friend. She game me tips for after care which I appreciated. My main focus was her attention to detail. That went a long way for me. Got to say I'm more than happy to be a regular here. read more

The service was great and the staff was very informative and was walking me through every single step with patience and care

Great service felt absolutely no pain my girl jasmine was amazing! Definitely recommend this place

Once again! They didn't disappoint me! I went to a new Sugarist name Lesly, she's awesome, did a good job with my Brazilian sugaring. And loved it! So will go back to her! :) read more

This is our second time getting our facials with Downtown Sugar. The whole team is amazing and pay attention to detail. We wanted to take care of our skin and also relax. We winded down forsure and got the zen we were definitely looking for both visits. 110% going back to Downtown Sugar for all our future facials. We've gotten the Hydro facial, and The Ritual. HIGHLY recommend The Ritual, it's a great reset to the face, and bodies whole energy. Me and my partner both have high stress level jobs and we are always excited to pamper ourselves and let the gals at both locations treat us with their MAGIC. We went yesterday 11/29/2024 and celebrated our 7 year anniversary by both of us getting The Ritual (again, told you we LOVE IT)! Nice rest and relaxing time to honor our anniversary. Thank you Ana for always taking such great care of us. As always looking forward to our next booking. read more

Downtown Sugar - Post facial GLOW. - Skin Care Near Me - Santa Ana, California

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Please please please come get your lash lifts done here ! The staff is great . I have been getting my lashes done by Connie for the past few months and I cannot recommend her enough. read more

Downtown Sugar - Lash Lift - Skin Care Near Me - Santa Ana, California

If you are a first time brazilian person, I highly recommend getting sugared especially with DTS. They are so gentle and professional. I was scared for my first time but they did everything to put my mind at ease and gave me all the steps in what was going to happen. The shop is clean and cute. They give you time to freshen up before hand which is helpful if you're short on time and coming from work. Cannot recommend this place enough. read more

Connie is just amazing! She is present and engaged, both my daughter and I love her. My daughter is super sensitive so I love that she demonstrates gentleness when doing her eyebrows. read more

Georgiana is always amazing and manages to keep me at ease and comfortable during every appointment. She talks to me while she's working and takes the time to explain every step thoroughly while she's working. read more

My cousin introduced me to Downtown Sugar back in 2019 and ever since then I've been going to Georgiana for my Brazilian sugaring needs. Even if this is out of your comfort zone, Georgiana knows just how to make you feel at ease. She is sweet, professional, and super quick! I'm in and out within 20 minutes. :) read more

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Some people are in search of a sugar daddy, or a sugar mama, I can finally say that I've found my sugar girly! Leslie was so gentle and really took her time. She was so easy to talk to which really help with easing my nerves. Her techniques really alleviated any discomfort. read more

The girls were very friendly. My underarm wax was fast and efficient. I love the pink rooms. Very nice lovation.

i have went here twice and the first time it was pretty good but the second time was not so great, the lady was nice i just didn't like the results of my eyebrow tint and shape and when i tried speaking up about it at the end i asked if i could get them thinner because i don't like my eyebrows thick and she just said it was just the tint but i could tell it wasn't, she didn't ask if i wanted them thick so im not sure where she got that i wanted them thick because the shape i came in with was pretty thin. i just had higher expectations since my first visit i was pretty happy with my eyebrows, just overall disappointing read more

Downtown sugar is AMAZING Space is so cute & pink and very clean Staff is friendly and sweet I've been sugared by two different girls here & they were both careful and professional. I love the online booking system it makes everything easier and they send you reminders to your email so you don't forget... cause I always do haha. Pricing is a bit high BUT WORTH IT. read more

I love downtown Sugar!! The space is so inviting, cute, and cleanly. I recently started coming here for their Brazilian waxing services because a friend recommended them as she gets her eyebrows done here. I'm so happy my friend recommended me Downtown Sugar! Connie was my service provider and she is outstanding! She makes you feel comfortable, safe, and relaxed. I've been to other sugaring places but nothing compares to the customer service, client care, and aesthetics of Downtown Sugar! read more

What would I do without Ana, i don't know. She is so kind and genuine and the staff and vibe here always makes me feel at ease. It took me a long time to find the right place for hair removal--went through painful, even rushed, and unsatisfying experiences until I finally found DT sugar. You can tell how thoughtful Ana is in the way she sets up her space and it shows in the service here. read more

My first time getting sugared! Amazing! Victoria is super sweet, kind, great conversationalist and great energy! I have been getting waxed for 10 years and will never do it again.. live the location, place is super clean, cute and very pink! Love it read more

I've been coming here for a few years now. The prices are fantastic, the staff is so kind and knowledgeable, and they also have high quality after-care/between-care products. If you've thought about waxing, definitely consider sugaring instead! read more

Connie is nothing short of amazing as a skin care specialist. Her attention to detail in taking care of my skin was wonderful. The platinum hydrafacial is the way to go. read more

Maritza did my Brazilian and it was amazing. She was sweet and made me feel extremely comfortable. Best part, it was painless! Though, I'm not new to sugaring or waxing, it's always a bit unsettling having someone new exposed to such a personal area. I will definitely visit her again. Daisy did my brows. I am beyond picky with my brows. I knit pick everything and she absolutely killed it. She also was extremely welcoming. She asked me questions to ensure I loved the outcome. After the service, we looked at the finish product and she explained to me what she did and why she left certain hairs. Thank you both for making my experience great. I will be sure to come back and see you girlies. Reason for the 4 stars and not 5: Only downfall, the parking isn't fun. Plan to be early and make sure you have change for the meters. The open lot and structure try to charge an astronomical amount for a 40 minute service. No thank you! read more

I love coming here to get my private area waxed/sugared! I usually go to Connie, but her schedule always intervenes my work schedule so I went to a new sugarist name Daisy, and she's the best! She's very easy to talk to and always instructs me when to breathe when she's ready to pull out the sugar ! It was painful! But worth it! So I love this place! Very clean and organized and the sugarist girls are phenomenal! read more

Thank you Victoria for making my 'Ultimate Brazilian' session so easy! You were very professional & took your time to make sure I was comfortable through the process. I'm looking to come back soon! read more

The service was excellent. The treatment outcome looks amazing my sugar knows what she is doing and is super professional. Walked me through it he entire process and made me feel super comfortable. I'm addicted to getting sugard. read more

I don't go with anyone consistently since my schedule can be all over the place. Every time I've gone it has been a great experience, they really make you feel comfortable and do a great job. I get the Brazilian and I am never disappointed. The rooms have a relaxing vibe and they're simple and cute. read more

Victoria L. was really welcoming and professional and outgoing. She made me comfortable and was gentle and quick.

Lesly did a great job and really made me comfortable with my visit by talking to me and distracting me so I wouldn't think about the sugaring part haha. It was definitely a great vibe to be there. The place is super cute and like that they have good prices. Definitely recommend it! read more

Connie is the best. The best little business in town, staff is always friendly and place is clean. Very cute. Highly recommend for your sugaring!! read more

I have been coming here for a long time and I've always been treated with lots of courtesy and friendly behavior. My skin has never had a bad reaction to the sugar unlike wax. It's a cute and cozy location, I always feel comfortable. They always do a great job and my skin is left feeling smooth not bumpy nor irritated. I also love that they're not overpriced! read more

Store is clean. People are friendly. The process is very easy. Location is easy to find and parking is easy.

Very professional and felt very comfortable I will continue going back every 5 weeks even if a bit of a drive

The customer service is wonderful. They make you feel comfortable and relaxed. It's a great place to pamper yourself, feel your best, and learn more about self-care. Ana does amazing facials and lash lifts. Connie is the best for sugar wax! Everyone is truly great at Downtown Sugar. The decor is cute, has chill music, clean, and is well put together. read more

It was my first time ever getting a Brazilian, so being nervous was totally an understatement! The woman who did my service for me was very informative, professional and gentle! I am so happy with the outcome and will be back! read more

I love this place I've been coming here to Sugar for quite a few years now. I have changed girls over time but never because a girl wasn't good, mostly cause their own life changes and moves. The times I've fallen off my schedule with waxing and had to last minute go elsewhere, I immediately come back here. They're all trained by the main owner Ana which is a good thing cause that means their technique aligns with their person skills. My girl right now is RUBY and WE LOVE HER!!!! My girlfriend and I visit Ruby consistently and the reason why we do is not because she's a pleasure to be serviced by but her work is detailed and she educates us along the way. Nothings better then getting serviced by someone who feels like your homegirl. I have never done another service from DT Sugar but I can tell you that they're organized, clean, the place always smells so good and it's gawdamn adorable in there. It's conveniently close to restaurants and a Starbucks so errand running in the area is convenient. Parking is available everywhere. Structure, Lots, Meter Parking. Scheduling is easy and their pricing is very reasonable. My biggest tip in sugar waxing is staying consistent and to tip your girl! read more