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Anaheim, CA

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Sugar & Glow

4.0 (88 reviews)
Closed • 9:00 am - 5:00 pm
Updated 2 months ago

Services - Sugar & Glow

Sugaring

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Jessica C.

Visited the Anaheim location today( had been to the Long Beach location twice) this was my second time with Dalila getting a Brazilian and she's awesome! Very personable, friendly and does an immaculate job with the jungle growth! The shop is very clean and welcoming, and always has great music choices playing. Definitely will continue to visit for my Brazilians!

Brittney G.

By far the best waxing experience I've ever had over the past 5+ years I've been waxing. My esthetician Sam was very welcoming, friendly and professional. She made the whole experience exceptional. The facility was very clean and used quality products. The hydrogel treatment and hot towel was lovely post wax. The scheduling process was very simple and online which I appreciate. I was even offered a glass of wine while waiting. So happy I found this place after moving from San Diego.

Gelin Cara T.

Made a last-minute appointment and was able to get something after work. PARKING - a little limited, but you'll be able to find something. There is street parking and a parking structure across the street. No biggy FRONT SERVICE - Walked in and it was quiet. Checked in with the lady at the front and she offered me wine or water. Very nice. SERVICE - Mia helped me out feeling fresh coming out of the place. She's very friendly, makes conversation to not have it be awkward being our first time together and her being down there, seeing my business. It's always my initial thought when I see a new person for a wax. Fairly happy with her wax service. I did see a few stragglers, but I think it may be because they were under a thick layer of skin. I'm used to my other person getting a needle and really digging in there to get the in-growns out, no matter how deep. It was painful. Overall, I'm glad this place is conveniently near my house and they have the Downey location near my work. I will likely come back and return for more waxes.

Sugaring room
Lexie A.

I've been getting brazilians for a while on and off not really consistent lol but Sugar & Glow is always my go to! I go to the Downey location and Anaheim depending on the day but Anaheim is my favorite location!! Super clean rooms, great vibes overall, very cozy welcoming atmosphere! The front desk girl was super nice and friendly today, (i didn't catch her name). I was honestly really nervous because I haven't got sugared in a couple of months and I knewwww what i was getting myself into lol but Kaydee did an AMAZING JOB!! I know who's going to be my go to sugarist now! Kaydee was so nice and accommodating, a very genuine person. She made sure I was comfortable and walked me through everything. It didn't feel rushed or like she was just there to do her job. Kaydee was patient and had such a great personality. At some points during my appointment I went quiet from nerves and she kept checking on me making sure I was okay and even let me take a break. Super cool girl! Definitely will be booking with Kaydee from now on. :) If you take anything from this review let it influence you to book with her lol! Especially if it's your first time id highly recommend. 10/10 experience!!

Lupita M.

I came in today for the first time and my expectations were exceeded. From the moment you walk in the front desk was kind and welcoming they offer water or wine. Sam did my Brazilian wax and was so Mindful and considerate of the service being my first time. Her room was clean, and she made me feel so comfortable through the process.

Waiting Area
Lex R.

I really wanted to like this place because it's walking distance from my house and I prefer sugar over waxing any day. But the customer service with the front desk is just absolutely awful. I called around 2:40pm yesterday seeing if they had availability and they told me they had an appointment at 3:15pm available which was perfect. Again, I'm walking distance away...they proceeded to ask for a card to have on file and I asked if I could do that once I walk in cause I'm so close to the appointment and live across the street, they told me that they couldn't hold the appointment then. Which was whatever, it wasn't a big deal to me since I was just gonna go across the street over there. I just wanted to clean myself up a little before doing a Brazilian (rinse off in the shower) and eyebrows, didn't really have the time to go get my wallet and read them off my card with the appointment so close. Once I got in to the establishment around 3:10, I realized I received a cancelled appointment email and then the receptionist struggled to send me their consent form for like 10mins. (Don't understand how they're so pressed about time but could waste my time like this). Anyway, the receptionist (didn't bother to learn her name) insisted I'd receive the consent form by email when I received it by text and then proceeded to ask me to have a card on file. Which was skeptical of doing cause places like this charge you for the dumbest reasons. Upon my service, Katie was really dope and super knowledgeable, talked me through the sugaring process and I had a really nice talk with her the entire time (the only reason this place isn't getting one star). I was pleased with the outcome of the service and generously tipped 20% cause Katie was great. The issue is, today I checked my bank account and noticed another charge from them, so I called them up and they told me it's because I missed my 11:15am appointment. So I told that receptionist (Tanya) that I clearly had that service (Brazilian) done yesterday so I don't know why I'm being charged a cancellation fee for an appointment I did not even make (the dumb receptionist from yesterday must've booked it while struggling to send me the consent form -- my guess). Anyway she tried to tell me she was going to reach out to management but wanted to give me their info to reach out myself as well (why would I have to reach out and waste my time for their fuck up? Just make it right)... about 20 mins later I get a call back stating they cancelled the charge and sent me an email reflecting that but it takes 5-10 business days for it to clear. Idrc about that because I'm not pressed about $27.50 being withheld from my account but it just seems like an unprofessional way to run a business. Maybe they should also check to make sure the client didn't just have that procedure done before charging a no-show fee as well. Seems like a lot of wasted time and effort for everyone especially since this place is so strict about punctuality and they're over here wasting my damn time and energy. I'm gonna have to think about if coming back here is worth it cause it doesn't seem convenient at all anymore. The ambience of this place is really cute though and seems extremely hygienic, management just needs to hire better receptionist staff so this place is as sweet as sugar.

Inside of the waiting area

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Tanya P.

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21 days ago

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3 months ago

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7 months ago

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6 months ago

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5 months ago

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2 years ago

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4 months ago

KAYDEEEEEEE! She is the absolute best! I've been seeing her for about a year and a half now. She's so quick and does a great job!

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6 months ago

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3 years ago

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2 years ago

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1 year ago

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3 months ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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1 year ago

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2 years ago

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8 months ago

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7 months ago

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3 years ago

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7 months ago

The girls are so nice, and the wax was perfect! Vibe was so cute and girly, definitely a comfortable place to come!

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3 years ago

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2 years ago

Sam was very friendly and provided excellent service! Booking was pretty easy they have a website

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3 years ago

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2 years ago

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2 years ago

Great staff!! Very friendly and well taken care of! The products they offer are amazing!

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2 years ago

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Page 1 of 3

Ask the Community - Sugar & Glow

Review Highlights - Sugar & Glow

“If you're new to waxing or just looking for someone who truly cares about your comfort, Sam is the one!”

Mentioned in 12 reviews

Read more highlights

Eve & Adam Sugaring Studio - An amazing skin transformation of our client Celi.  This took 3 months to achieve with our microderm/peel combo treatments.

Eve & Adam Sugaring Studio

4.8(209 reviews)
5.5 mi
•$$

A friend of mine referred me to this place. Before today, I'd normally get my waxing done at…read moreEuropean Wax Center. But after my appointment today with Aly, I don't think I'm ever returning to European Wax Center. Aly was extremely knowledgeable/informative about the whole process, clearly explaining the benefits of sugaring over waxing. She was also extraordinarily considerate, often asking if I was doing okay after every pull. Never have I ever had a more relaxing brazilian/underarms/nose/ears/facial hair removal procedure than today. This is definitely my new go-to place from now on.

I scheduled an underarm wax appointment, but unfortunately woke up the morning of my appointment…read morefeeling ill. The clinician called me to ask if I could come in early and I said yes hoping to be feeling better but as I began to work on some things at home I felt worse and worse. (I just found out I have Covid). I attempted to reschedule through Vagaro, but because my appointment was less than six hours away, the system would not allow me to do so. I called the salon and was informed by a staff member that I would be charged a $10 cancellation fee despite being sick and wanting to reschedule rather than cancel outright. Since my service was only an underarm wax, the fee amounted to approximately 40% of the total service cost. I asked whether an exception could be made given the circumstances, but was told it was the "manager's policy." The response felt very scripted and lacked any empathy for the situation. I ultimately agreed to pay the fee, but asked that the manager be informed they had lost a customer over $10. Unfortunately, the experience became even more disappointing. The manager, Sarah, called me after I had already explained that I was sick and wanted to discuss the situation. I was really not feeling well and did not appreciate receiving a call to discuss this further. I told the manager that, because I wasn't feeling well, the only discussion I was interested in having was whether the cancellation fee would be refunded. Instead of addressing my concern, Sarah ended the call abruptly by HANGING UP ON ME. I understand that businesses have cancellation policies, but customer service and compassion matter. A little flexibility for a client who woke up sick and was trying to reschedule, not avoid paying, would have gone a long way. Instead, I was charged a fee that represented a significant portion of the service cost and was treated in a way that ensured I won't be returning. If you book here, just be aware that if you wake up sick on the day of your appointment, you should expect the cancellation fee to be enforced regardless of the circumstances.

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Eve & Adam Sugaring Studio - Check in

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Eve & Adam Sugaring Studio - 1609 E Chapman Ave. Orange, CA 714-602-6120

1609 E Chapman Ave. Orange, CA 714-602-6120

Eve & Adam Sugaring Studio - We specialize in Brazilian sugaring, brow shaping and full body hair removal.

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We specialize in Brazilian sugaring, brow shaping and full body hair removal.

Sugar & Glow - sugaring - Updated October 2026

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