No idea how this place does not have 5 STARS ! It deserves more than 5 honestly , was my first time…read morecoming here and it was the best experience ! And it was fast and painless ! Im sure all the workers do an amazing job , but Kathy was the one that helped me and she is the best ! she talk to me and answered all my questions , she is a very nice girl and she does her job with love and patience ! Definetly coming back here ! Receptionist was very very nice too , she welcomes you with a very good actitude i just didnt ask for her name ! Supe nice place , clean and beautiful Thank you

I went here to get my eyebrows thinned and shaped. They did not have any photo books in the place…read morefor me to look through and point out what I wanted. The stylist spent less than 10 minutes with me, and only did three or four pulls on each brow. She did not clean up my brows adequately afterwards - My brows felt very sticky. I will not be back here.

I left a review over 4 years ago, but wanted to come back and update it because I seriously still…read morecan't go anywhere else. I've been coming here for years and have seen them move into their new space, which is sooo cute, beautifully decorated, and always spotless. Christina is the absolute best. She always makes me feel comfortable, the service is consistently amazing, and everything is super clean every single time. I recently joined their membership plan and honestly wish I had done it sooner because it's such a good deal.

It's so cute in here! They have a comfy waiting area with couches and drinks which was nice…read more I had an eyebrow wax session with Maddie. She did a great job, and I was a little nervous going in since I haven't had my brows done in a while but it was quick and painless! Definitely recommend! Thank you!

Love Emily and how gentle she makes this sugaring process. Gets easier every time! Thank you, Emily!read more

I have been coming here for 6 years and absolutely love Deb! She is the first and only person who…read morehas done a Brazilian on me. She is such a sweet person, she makes you feel so comfortable and has great energy. My skin is very sensitive and her products are high quality. I don't ever get a reaction, she leaves me nice and smooth and it last a very long time. I will never go back to shaving. A Brazilian with Deb is the only way to go. Thank you Deb!

Looking for a clean professional place? This is it! I have been going to Monica for years for my…read morewaxing services. She walks you through the process and explains any questions in detail. Now that the business is under new ownership it has elevated in its establishment and services.

Went to try it out. Not only was she 20 minutes late but did not provide the full service for the…read morenew client special and charged me for it. But she was gentle.

I scheduled an underarm wax appointment, but unfortunately woke up the morning of my appointment…read morefeeling ill. The clinician called me to ask if I could come in early and I said yes hoping to be feeling better but as I began to work on some things at home I felt worse and worse. (I just found out I have Covid). I attempted to reschedule through Vagaro, but because my appointment was less than six hours away, the system would not allow me to do so. I called the salon and was informed by a staff member that I would be charged a $10 cancellation fee despite being sick and wanting to reschedule rather than cancel outright. Since my service was only an underarm wax, the fee amounted to approximately 40% of the total service cost. I asked whether an exception could be made given the circumstances, but was told it was the "manager's policy." The response felt very scripted and lacked any empathy for the situation. I ultimately agreed to pay the fee, but asked that the manager be informed they had lost a customer over $10. Unfortunately, the experience became even more disappointing. The manager, Sarah, called me after I had already explained that I was sick and wanted to discuss the situation. I was really not feeling well and did not appreciate receiving a call to discuss this further. I told the manager that, because I wasn't feeling well, the only discussion I was interested in having was whether the cancellation fee would be refunded. Instead of addressing my concern, Sarah ended the call abruptly by HANGING UP ON ME. I understand that businesses have cancellation policies, but customer service and compassion matter. A little flexibility for a client who woke up sick and was trying to reschedule, not avoid paying, would have gone a long way. Instead, I was charged a fee that represented a significant portion of the service cost and was treated in a way that ensured I won't be returning. If you book here, just be aware that if you wake up sick on the day of your appointment, you should expect the cancellation fee to be enforced regardless of the circumstances.

Drove by, called in and made a same day appointment. They were super nice and very accommodating. I…read morewas very pregnant going in and so expected my Brazilian to be painful cause it's super sensitive down there when pregnant. But it was quite pleasant and not painful at all! Very clean facilities as well. 10/10 highly recommend

I have been going here for years. Bee is an amazing sugarist and even better person. She makes the…read moresessions effortless, and I dare to say painless. Place is clean and always smells amazing.

Bee is fantastic. Very warm, friendly, and makes you feel comfortable right away. At the same time,…read morevery professional and clearly knows what she's doing--everything is clean, efficient, and you can tell you're in good hands. One thing I really appreciate is her flexibility; she's been great about working with my schedule when I've needed it. On top of that, the whole vibe of her space is very comfortable, which makes a big difference. If you're considering sugaring, I definitely recommend Bee. Great service and a genuinely good experience every time.

Service is outstanding and accommodating. Love the way Jazmin takes her time and care on my…read moredaughter's brows. I'll be visiting soon and bring my Aunt for a visit as well

I actually recommended Downtown Sugar to a neighbor last night!…read more Thank You for your awesome service! It's great to have this service in Santa Ana.

This is my second time at Skin Den with Yasmin, and both times I've had such a great experience! My…read morefirst appointment was actually my very first Brazilian, and Yasmin made me feel so comfortable the entire time. She was kind, professional, and made the whole experience way less intimidating than I expected. I came back this time for some wedding day prep and got my full arms and legs done, and once again had such a good experience. Yasmin makes you feel completely at ease, is super thorough, and is just genuinely so sweet. I'm so glad I found her and would definitely recommend her, especially if you're nervous or new to waxing!

Skin Den is my go-to place! The relaxing and casual atmosphere definitely makes anyone at ease. But…read moreon top of that everyone there very professional, friendly and welcoming. For example, Yasmin (Yaz) still remembered me after meeting me for the first time many months ago. I'll be booking with her again soon!

I haven't got a brazilian in years so I was nervous about how sensitive my skin would be, but Mia…read morewas so delicate with my skin and made sure I felt comfortable with my first experience back She's also an amazing person and we had a great conversation throughout our session which helped take my mind off of the brazilian hahah 10/10 would recommend her to everyone!

This place is a hidden gem. I come here for sugaring, Korean lash lift and tint, and my brows, and…read moreevery single time they deliver. The space itself is super cute with a relaxed, feel-good vibe that makes you actually look forward to your appointments. Mia and Aimee are the real standout. They both have amazing personalities, make you feel comfortable right away, and are seriously talented at what they do. What I really appreciate is that they never rush. It's not a quick in-and-out, assembly line type of place. They take their time and stay fully focused on giving you the best possible service, and it shows in the results. If you're looking for a spot where you can trust the service, enjoy the experience, and leave feeling put together, this is it. I recommend this place without hesitation. Once you go, you won't want to go anywhere else.

I am a first-time customer here! I went in today for a lift+tint (with Emily) and a brow lamination…read morewith (Monica) both ladies were very accommodating and I am very pleased with both services. I can't wait to go back for my retouch in 6-8 weeks. So refreshing to be able to rely on a company to deliver amazing services. Thank you and I can't wait to return!

Love Sugared Belle!…read more I've been looking for a sugaring studio closer to where I live since my old sugaring studio is too far now. I stumbled upon Sugared Belle through Yelp and figured I'd given them a try. I was surprised to know that their studio offers so many different services! I've only tried their sugaring but they have skin, makeup, tanning, lash, brow, and more services! They have private rooms for the sugaring. You're escorted to the room prior to your appointment. The women working will always ask if you need to use the restroom before hand. The rooms are very clean. They provide wipes prior to your appointment if you would like to freshen up. I've always have a great experience with my estheticians when I go in for my appointments. They typically help distract me from the sugaring pain by talking to me I always feel welcome and safe when I come into Sugared Belle. I highly recommend them for all your sugaring needs!