Wow, what a far cry this location is compared to Scottsdale location.The employees are actually helpful, nice & useful here in Mission beach. They had some cute stuff. My daughter left happy with some new things. The location was well organized, clean and had plenty of things in stock. read more

I had a terrible experience with the staff, the cashier didn't even acknowledge me because she was too busy chatting with her friend, and when she finally acknowledged me she just extended her hand for me to give her my clothes and didn't even say anything. I then came back to return some items and the second cashier (some emo bitchy looking chick with cakey makeup) had an attitude and was treating me as if she was doing me a favor instead of working. The clothes are nice, but the staff makes the whole shopping experience really heard to enjoy. read more

I'm not sure why this place has bad reviews. Coming from an introvert, I don't like talking to anyone when I enter a store. Especially Brandy is one size mostly. The store has a lot of items. It's like a mega store. I stumbled upon this one and I was driving by and I had to stop for it. I got a loose fitted San Diego white shirt on red text and it fits perfectly! I also got a blue mini dress. Checkout was surprisingly fast with only two people in front of me. I saw in the reviews that it gets really packed and the lines get really long. But I think a popular store will always have long lines. Reasonably. I wear my brandy stuff on the daily so I would say the quality is really good. I would come back here and u can visit this one to get your San Diego shirt! :) read more

Brandy Melville - Women's Clothing Near Me - San Diego, California

~ * { Pretty Big Store } * ~ They are always restocking or putting back clothes! Ngl they are anti-social There's lots of selections to choose from. BUTTT it's so hard to figure out who works here and who doesn't lolols. read more

Terrible experience. I bought a white T-shirt with blue print that was labeled as "machine washable." After one wash in cold water, the blue dye bled and ruined 17 other white clothes. The store refused to refund or replace it, saying "once washed, we can't help." That's ridiculous -- how would anyone know it bleeds before washing? Completely unacceptable quality and customer service. I will not buy from Brandy Melville again unless they fix this issue. read more

Place is terrible. Good luck returning anything from their online store. Their site was messed up and charged a double order, one day later I called when I noticed my card got hit twice and they said we can't cancel its already been sent. That was a flat out lie as I checked tracking. No packing slip in the box and idk which order it is . Called customer service and she had an attitude and wouldn't even tell me what to do to return, instead she was snarky and said sir you need to read the return policy I can't tell you anything. WOW I have spent thousands at this place for my daughter and will never purchase from them again. read more

One size only. This concept and this brand is not customer oriented. Not a store for me. Maybe the crowds that live in PB likes the design, not sure. read more

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I wouldn't shop here, a friend of mine got racially profiled and accused of stealing, she even wrote a review about it. From my experience of shopping at Brandy Melville, I had no problem and the girls didn't accuse me of shoplifting even though I've stolen so much from you guys back in high school :). read more

Usually, you find cute stores like this in the malls. I was lucky to stumble into this while walking around with my wife. I recently visited this store, and we had such a great experience! Shopping online for women's clothing can be very difficult for me, especially since I'm not familiar with what looks good on females. However, the staff here really made a difference. I was lucky enough to be helped by Tenely, one of their associates, and I just have to say--she was fantastic! I was originally considering a gift card for my teenage niece's birthday, but Tenely walked me through the store and helped me pick out the perfect, stylish outfits that were both cute and on-trend. She also made sure to find the right sizes for everything, which was such a thoughtful touch. Thanks to Tenely's expert assistance, I ended up with the perfect birthday gift for my niece. This was truly a wonderful shopping experience, and I'll definitely be back! read more

The chaos of Brandy Melville is always inevitable since it's the only location in SD. I come to shop for some essentials and the store is always super busy! Clothes are for the most part very well organized and folded, however, it's a challenge to go through racks and looking at the same white colored T-Shirt. Jewelry are final sale and a fairly low price as they do tarnish quickly. I haven't seen any shopping baskets but if they do it would be very handy! I love Brandy Melville but they definitely need more space for their clothes as most of the time it is trouble just pulling something off the shelf/rack! read more

Brandy Melville - Hoop Earrings - Women's Clothing Near Me - San Diego, California

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All the old heads don't understand the culture that Brandy Melville is trying to spread. The store was great just like any other Brandy with great selection, I felt very safe as there is always a security guard present as well as the sheer amount of clothes I could choose from. Workers seem to always be putting in that work and I love to see it. The clothes are fire and for a good price as well. So what the clothes are one size, does that really warrant a bad review? read more

Leanne was such an amazing worker! She was on top of everything and was so kind to me. She made this such a pleasant experience and made this my new fav store!! read more

Very interesting store. Everything was one size only and that's already a red flag for poor quality clothing. After taking a stroll around the store it looks like a lot of bad quality pajamas/loungwear that's suppose to pass for casual wear. I'm actually very confused by the concept of this store because of the one size. It's very backwards. The culture of the employees working here is very interesting too. They don't seem like they have been trained and seem to be doing whatever they please. There was a group of them trying on clothes in the dressing room and hanging out like a group of friends. Similar thing behind the register; mix of girls just doing whatever. The prices are not high but considering the quality it is not worth it to pay money for something that seemingly will fall apart after a couple wears. read more

Worst customer service ever !! There had to be at least 6 employees on floor. Too busy putting clothes up I walked the whole store just to see if anyone would say anything but nope This business will not make it although it's been there for years I felt embarrassed and kinda discriminated! Take you good money somewhere else overpriced and cheap looking also !!! read more

Brandy Melville - Worst customer experience - Women's Clothing Near Me - San Diego, California

Great prices are the best thing about this place. The sizes seem to be on the small side though. A few items said "one size" as in "one size fits all!'" Hardly. Looked like a 3-5... way too small for me. I ended up finding some cute accessories though so I still think this place has something for everyone, just might not be clothing. read more

Brandy Melville - Women's Clothing Near Me - San Diego, California

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Cashiers are so nice and the clothes are so cute! Love this location! And it's close to the beach

Rude staff!! I was shocked by how standoff ish the cashier was when I asked her some simple questions... lack of customer service. She seemed annoyed and was not helpful. read more

Despite all the workers that look at you like your a burden while they fold their clothes, every now and then there will be on average 2/10 girls that will welcome you and look like they want to help. 5 stars because clothes are quality and aren't expensive. If you love minimal design & high quality clothing (100% cotton) at a low cost I recommend. 5 stars for the clothes 0 stars for the service. read more

Rude staff otherwise, very wide selection !!!! I don't think I would come here again.

Lots of clothing selection to browse through. Customer service from sales associate is average, not welcoming but not completely unfriendly, they're nice enough I guess lol. I like the graphic tees and basic t-shirts. The jewelry selection is solid, just make sure to remember that all jewelry (and I think all accessories too?) are final sale. read more

Best shopping experience today! The PB location is one of my favorites. The employees were all very nice, especially Claire who helped me with a few items and Tenley who was super nice at the register. I will be coming back soon! read more

My trips here with the daughter were not enjoyable for me, but I kept my composure nonetheless. It took a while to get over the awkwardness of being the only dude in the store besides the security guy at the door. I'm ok with these surroundings normally, but here it's just different. 12-18 year old girls are the normal customers, typically with their mothers. Which look like an older sister- remember this is PB. You know, attention seekers- look at me, I'm pretty, are you shameless..? The clothing off the racks and shelves here aren't anything really special, although there are some cute styles. Similarities to Urban Outfitters but younger. My daughter went through a stage where she liked a few things here. Supposedly, there is only one size on many items she has told me. European, petite sizes. But they do differ greatly from shirts to pants. How can this be? Well, because it's all geared to this younger, smaller bodied clientele. The employees are just slightly older it seems. Customer service is not too good, except for the time I was captivated by the barely-legal Brazilian beautiful cashier that was ultra friendly- which had left me speechless however not entirely shameless, and in sort of a lustful trance for the remainder of the evening.. read more

Brandy Melville - Women's Clothing Near Me - San Diego, California

Didn't know I can get the stickers for free they didn't even gave or offer me any! Not even did a small talk to me when I check out. They go straight up and say do you know about our return policy? read more

I had never heard of this store before today but my niece asked that we go. Before entering she warned me that the employees were very rude and not to be surprised. I brushed it off, thinking to myself, it can't be that bad. Wellll.. they should have that warning on the front door. As we entered this very beige store, we were immediately greeted with dirty looks and a very cold harsh feel. Not a "welcome" or "how can I help" but young women who gave off the impression us entering the store was an inconvenience to them. I am not sure what kind of brand this company wants to promote but the entire experience was extremely disappointing. Why do you want your employees to act that way towards paying customers? Customers who pay for overpriced, washed out, wanna be east coast Hamptons, one size fits nobody. I would much rather take my business to old navy, at least they offer more sizing options, color variety, better prices and a smile. It's literally the same stuff but triple the price. I'm sure women will continue to visit this store because the internet told them it's worth it but it's not. I'm sure the product is good but the customer service was disgusting. Gross. Is that really the impression your brand wants to make? Do you want women to feel uncomfortable in your store? This is an experience I will continue to share in hopes that you turn your attention to the consumer and give your employees a crash course in customer service. Also, you don't need 10 girls working that store at a time. read more

We flew all the way to San Diego for my daughters birthday. This is the one store she wanted to go to. The employees that work here need to be trained in customer service! Thank you to the 3 ladies that work here, you 3 saved me a lot of money! read more

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We love this place, if you like 100% cotton clothes that's the place !!! It's a once size fits all but u have some hoodies with sizes.

Horrible!!! Took my daughter to buy clothes. Waited in a "line" that wasn't open. The person at the cashier was conversing with 2 other girls & didn't say a word and let us know that her register wasn't open. We thought she might be busy but it took us some time to realize that she didn't want to help us or acknowledge us & let us know her register wasn't open read more

i liked the clothes and they had good service.i would recommend this place. i like their cloths and they fit well.

I love brandy it is just really expensive but other than that it is great the style and jeans there are the beds I recommend it.

Brought my daughter for a little shopping. Not the best experience. The store was a mess. Boxes and clothes everywhere, nothing organized. All of the clothes looked the same to me, but I'm not their target audience for sure. They had so many young ladies working there and yet not one acknowledged us. No hello, no "do you need help finding anything", no "thanks for coming in". We were waiting to check out- one person at the counter and we were next for over 5 minutes while 5 girls stood behind the register at the counter talking. They saw us, looked directly at us, and kept doing their thing. For as many employees as you had working there, you'd think one of them would model good customer service. This is not a spot that I'll return to. read more

Terrific for polluting water when your finished wearing any item. Quality of fabrics is awful read more

What is the big deal? This place is soooo overrated. My girls begged to go to this store. Took an hour to get to this location. So we go in and after going through a few racks of clothes, I realized everything is one size fits all. That is crazy! One size fits all? What kind a sh*t is that? The clothes are Barbie size Small and one itsy bitsy tanktop cost $16 dollars. That is ridiculous! What a ripoff! Good thing my girls are skinny so they purchased an item each. This place is a No Bueno! read more

Brandy Melville - Women's Clothing Near Me - San Diego, California

The 14 day policy for returns and exchanges is ridiculous. It should be much longer especially coming out of the COVID pandemic when people are sick. I used to buy everything for my daughter there and gifts. You just lost a costumer. The girls that work there I understand they are young but they don't want to help in any way saying that their job is only to be in the cashier. Wouldn't recommend this place for the attitude of the employees either. read more

Large selection compared to some of the other locations I've visited I had good service and they have great quality of clothing and I found them to be reasonably priced read more

This place was absolutely disgusting. Clothes halfway hanging off the rack, clothes on the floor, seriously weird organization and advertisement of clothing pieces. For a place with a decently high price on items, I'd expect a bit more care. I understand the high customer volume can make it difficult but you have so many girls on the floor working, doing what exactly? The workers are not welcoming, literally the security guard was the nicest person there. HELL the customers were nicer than the workers. Cute area though and the other shops are nice. Was such a bummer experience for my first time in a Brandy Melville shop. You won't see me back, glad I can make online purchases LMFAO read more

i love brandy melville, i've been seeing it on tiktok for awhile now and decided to check it out. when i first walked in it looked exactly like the videos i had saw on tiktok, the workers on the other hand were minding their own business doing their job but this one girl that was checking me out, super sweet she made my day. prices were a little shocking but everyone loves brandy soooo.. it was overall a 4/5 experience for my first time. read more

Brandy Melville - Women's Clothing Near Me - San Diego, California

I absolutely love the clothing in brandy! The store was very crowded and the clothes were scattered in different places. Dressing room was packed but the staff were very kind to me. Affordable prices for the clothes, good quality and have been lasting me a while! read more

I am not rating the clothing. I am rating the store experience. It is dusty and unkempt. The clothing is piled up in one of the dressing rooms in the front of all the dressing rooms. So, you walk by it everytime you go in. The cashiers are friendly, but the workers on the floor are rude, unapproachable, and slothlike. They do not ask to set up a dressing room nor do they offer any service other than making the pre-teens shopping there feel inferior and uncomfortable. The clothing on the main floor is organized and the displays are nice. Obviously corporate sets up the floor for these unmotivated drones wandering the floor with nothing to do. Corporate needs to come in and do a secret shopper to see what is going on here. (Think 15 year old girl with her mom). Buy online and avoid the dusty chlosterphobic dressing room where the antisocial inexperienced sales girls refuse to help. read more

I have no idea why girls flock to shop here. The clothes are boring, ill-fitting (only ONE size for everything!) and pricey. Someone told me Brandy Melville is actually a French brand that designs clothes that they think Americans wear. If that's true, that's so laughable. We're better than that. Brandy Melville designs are dull, uninspired and forgettable. read more

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Came from colorado on vacation, decided to come here to shop for the first time. The website & store says that they are open but there were closed yesterday. Decided to come back today and they were still closed. Very inconvenient. No notice or anything just locked doors with lights out. Other people tried entering to only to see that it was closed. There were also fedex & ups slips on the door showing me that the employees there aren't operating during store hours. Left confused & annoyed. read more