Tony did the mortgage for our home purchase in Mead, Washington. He and his team knocked it out of…read morethe park. We ended up having a low appraisal he didn't hesitate to jump into action and help us navigate the process. It's been a few years since our purchase and he still stays in contact to make sure we're taken care of. I would recommend anyone thinking about purchasing a home reach out to Tony as he is now able to do mortgages in all 50 states. Thank you, Tony!

Tony is so great to work with! We were moving to Spokane from California and looking to buy a…read morehouse. I had a newborn and a toddler so to say things were hectic was an understatement. He was always available and quick to get back to me. I highly recommend him!

This process could not have been easier. From start to finish we refinanced our home in less than…read morefour weeks. We were able to drop our interest rate quite a bit, and our monthly mortgage payment has dropped by more than $300.

Working with Jason and Travis was very easy. The quotes Catlin provides on their website are…read moreaccurate and updated daily, so you don't need to waste time with a lot of back-and-forth to look at real numbers. Jason helped walk us through the entire process, made sure our questions were answered to our satisfaction, and took ownership in making sure the amount we were quoted is the exact amount we paid. As a woman, I've found that other companies have tended to defer to my partner and direct communication toward him. Not the case with Catlin - everything about their communication, follow up, and even tone felt equitable. That, combined with their very competitive rates, is a guarantee that we'll use them again.

I hadn't owned a home in so long I was practically a first-time home buyer, and looking to purchase…read morea home in another state! Peter and Mel made the entire process stress free. Both were fantastic at communicating details, emails and phone calls were immediately answered. From beginning to end I was kept informed of every step and what to expect next. We breezed through the entire process and just like that I have a new home! While the rate is certainly an important factor in any loan decision (and Peter got me a great rate!), you want to work with someone who you can trust and rely on, rather than someone who promises you the world and fails to deliver after you are under contract. Based on my experience, I'd recommend Peter to anyone without any hesitation.

Not having much knowledge about the lending process I left all my trust in Peter to best guide us…read morethrough the process. His professionalism and industry knowledge can't be beat - and was always willing to explain things in more detail when I needed more clarification. Both Peter and Mel respond quickly and ensure no detail is overlooked. The work hard to get you the best offers possible. They not only helped us with our initial loan, but 6 months later helped us out again to get an even better deal! Amazing team - they should be your first, and only stop!

I worked with Lynn Hergenreder and she was a pleasure to work with. She responds quickly to…read morequestions, is very on top of every step of the loan process, and we closed in under 20 days on our mortgage. Plus she was a better price than our other mortgage options. Will definitely work with her in the future!

I am a Real Estate Agent and I know the value of a good lender and Academy Mortgage and Lynn are…read morejust what you need! They are very responsive and their rates are great! They work as a team with the Buyer, Realtor and the Closing Agent to foster and smooth transaction!

Incompetent loan officers making careless mistakes and completely wasting our time and money. We…read morereceived a pre-approved loan from David Sarto and Mike Hogan (branch manager) and began house hunting for 10 months. After numerous offers sent and over a thousand dollars worth of inspections spent, we finally found the perfect home. Four days before closing, we were informed about complications within our loan, that could have been fixed during our 10-month search. Since fixing the issue would have taken longer than 4 days, we were unable to hold on to the contract and lost the house. Due to Mike's and David's incompetency - the sellers, real estate agents, and purchasers (us) were completely neglected and deceived. Horrendous experience. Complete waste of time and money.

From the owner: We are a full service, Spokane based, Home Loan/Mortgage Lender providing many opportunities for…read moreyour lending needs in Washington and Idaho. Our Lending Department's primary focus is to monitor industry changes and offer the very best mortgage products and pricing in the marketplace.

Do not do business with this company. It is a scammy business. Their communication sucks, never…read moreanswering their emails. Fake contests where no one wins!

Professional with great customer service. Expedient with their loan approvals and assisting me with…read morean excellent loan

Q Home Loans was so great to work with! Marcus was very helpful every step of the way. He made the…read moreentire experience stress free and worked hard to get us the best loan. He was always available to answer questions. I highly recommend Q Home Loans for your home purchase.

We had a very fast, smooth process. They provided everything we wanted with this economy. Very…read morefriendly as well both Kalvin and Ron. Highly recommend.

Can't say enough positive things about Jennifer Ward. She was a wonderful communicator. Never…read morefelt lost in the process. We purchased out of state and I was very comfortable doing it with her help. HIGHLY RECOMMEND!

Not only was Platinum Home Mortgage incredible, so was my mortgage consultant Bo Chalich!…read more I called Platinum based on their 5 solid star reviews on Google and everywhere else, and now I know why they have such an outstanding rating. My mortgage was very complex and had lots of moving parts. First off, I'm self employed, and all of us self employed people fear the loan process. Second, my purchase was contingent upon multiple other escrows closing. Third, I lived out of state and did this all over email and telephone. Bo did an amazing job, he was organized, communicated every little detail, helped me in the areas I didn't understand. I would say that if you need an incredible mortgage company, you better call Platinum. If you want a great mortgage consultant you better ask for Bo Chalich when they pick up. My loan process was a lot of work, but in the end my wife and I got our awesome new home in lovely Coeur d'Alene Idaho. Thank you to Bo Chalich and Platinum for everything, you guys really made the entire process comfortable. Just say no to big box mortgage companies (yep, we all know who they are! Rocket who?? Pfft).

Run! They charged me over $10,000 to get me a loan and the instant they got my money the customer…read moreservice immediately stopped! they kept my money that should've been forwarded to who they sold the loan to... I was not notified it was sold nor who to and it was a living nightmare trying to get them to forward my mortgage payment even though I gave them proof of the cleared check they received from me. When you tell them hey guys are doing your job you should've forwarded to my mortgage immediately let me know they throw their hands up and say oh that part of the company is it actually our company blah blah blah blah left hand isn't responsible for what the right hand does. Bottom line no matter how sweet they look on the face of it it's all just sales. No customer loyalty whatsoever run!

Kurt Tickemyer over at the CDA location is one of the greatest guys I have ever had the pleasure to…read moremeet. very understanding and courteous. If you need a home loan, give Kurt a call. would recommend 10/10

We have not had the greatest experience with this company. They took over for the previous company…read morethat we were renting from and ever since they took over fees and other things just keep appearing.

Avoid this company/apartments at ALL costs…read more The apartment I'm at is filthy as they didn't bother cleaning out the vents or AC units or appliances. The floor is cheap and creaky and has tons of bugs coming out from the boards. A perk of the poorly done floors is you can hear each and every step your up stairs neighbor take.The water pressure is awful and the water is constantly either too cold or too hot. The water completely shut off in the apartment and it took the management 24hrs to even acknowledge it. (Took two days for it to be resolved).The hot water broke and it also took 24hrs for them to acknowledge it (it's still broken as I'm typing this). Good luck with any maintenance request. It's incredibly difficult and frustrating to even get a person on the phone. Much less get actual maintenance people in. We submitted a request for maintenance, didn't hear back for 1 month. Then, they no called no showed to the appointment. Didn't hear a thing until 2 months later where they randomly showed up after the problem had been resolved BY US. This company is the worst and I wouldn't recommend signing a lease with ANY of their locations. They truly don't care about anything but money. The apartments are total shit holes, even for $1,000-1,500 apartments.