We were looking for a single-level home in our town (Cheney) for my elderly parents, and had some…read moreleads that we liked. The one we liked best was through this group. The listed agent was not available to show it, so Lauren came all the way out to give the opportunity to view. We hadn't purchased a home in 25 years, but were certainly not just browsing under the circumstances---we were cash buyers. Lauren showed us not just the one we liked, but was able to coordinate with other agencies to view several other properties. We liked her straight off, and when we were done that afternoon, my Hubby asked her, 'Are you our realtor, now?' That started our journey to the right choice. And what a cool experience it was, with plenty of ups/downs along the way.
Let me tell ya, Lauren was the right choice. Friendly, yet totally professional, and an agent who takes her fiduciary responsibilities very seriously. There were some properties that we were enamored with, but came with warts and bruises, and Lauren was quick to reel us in and make us think long term, always with our best interests in mind. Even when she went cross-country for a family vacation, she maintained constant contact with us.
When the chosen house was finally selected, Lauren dug in for the back-and-forth battle to get needed fixes, identified by the formal inspection. We did very well in that regard, and it was all because of her efforts. And on the Blessed day we got the keys to my parent's new home, Lauren greeted them with lovely and thoughtful house warming gifts, and even had a special gift for our Grand Daughter. What a special touch! I gotta say I teared up with the 'thank you' hugs for three generations of our family from her.
I will also give a shout out to Kelly, from the Group, for administrative assistance, and also mention that the whole Group were friendly and welcoming, when we came in to sign important initial documents for financial verification. Definitely a nice bunch of hard working folks.
Needless to say, we now have our own Realtor in Lauren Siegel from Spokane Home Guys. It is comforting to know she will be available to us in the future. My Hubby told her several times he thought the whole process was easier than buying a car. He meant it. Heartfelt thanks from our whole family, Lauren...