I've tried to call here two times and receive a text back they were busy and communication could be…read moresent through text. Sent text, have not heard back and it's been over a week.

The communication regarding policy is almost zero to none. When someone is looking at replacing a…read moretransmission, know that they'll not work with you if you're common folk like myself. They say they have financing but financing can double the price of the work with zero work around. They do have a storage fee that they'll fail to mention and won't release your car even if they just did a diagnostic (I have the recording.) It's cheaper to uber it until you can get a car under 5k. Good luck out here y'all, these money grabbers have no compassion.

My 2020 gmc Yukon ended up dead on the side of the road and it was a transmission issue after…read morelooking around and getting some recommendations I ended up at tri city! My car was a problem child and it took a lot longer then Normal the team here did not give up they kept us in the loop and took care of us at the end of the day! Thank you tri city for getting it hashed out even though my car made your job a lot harder!! Transmission feels good and the car is running strong!!!

I brought my 2001 Ford ranger xlt to get my transmission fixed. It has a 1+2 hard shift…read more The owner was very unprofessional. He had a mix of defensiveness , liability avoidance , and not a real diagnosis. He test drove my truck hard to avoid reproducing the problem, he asked me 3 times if I'm a mechanic and if I can work on transmissions, he was trying to size up liability risk. He handled it poorly. My transmission has a hard1+2 shift handles under normal /light throttle . He should've driven the way I described and knowledged the symptom right away. Instead he tried to dismiss it under heavy throttle (bad test method) then backed out once he knew I've been working on it. My truck drives fine on highway speeds, has no slipping, no burnt fluid or metal, issue is isolated to shift timing/pressure. That strongly supports valve body/hydraulic issue, not a full transmission failure. Bottom line he handled it poorly. I wasn't asking for a rebuild, just a diagnosis . Felt like they didn't want to deal with anything that required real trouble shooting.

I cannot speak highly enough about 2B Transmission. They do excellent work and I will be taking my…read moreboth my vehicles there if they ever need a transmission service or repair!

I'm highly recommending 2B Transmission. I'm a small business owner and I appreciated the excellent…read morecustomer service. The owner is informative and he helped me exactly with the service requested. Made some additional recommendations without feeling like he was pushing a sale. I got a great value for the work he performed. My car felt like new again! I trust this business and hope you will give them a chance too.

The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

Took my car in for an oil change. Told them my car had been leaking oil. They came back with a long…read morelist (and big prices) of things that need to be fixed. Took my car to a different shop for a 2nd opinion. Turns out my car MAYBE needs one thing on that item but it wasn't anything that needs immediate repair! I would seriously think twice before taking my car to this place! As for me, I won't be returning. I have found an honest repair shop. My thoughts? Could this be the old "she's a woman, we can easily take advantage of her"??? Probably! Funny thing is, my car has not leaked an ounce of oil since the oil change!

Was told by two other mechanics two different reasons my check engine light was on but either way…read morethe issue would've cost me ~$2,000. I've been driving around with dead tags because I couldn't afford to fix it and couldn't pass emissions with my check light on. Finally my mom sent me to Jake. She would honestly trust this man with her life, okay? He was very kind and fast he found what was wrong and fixed it same day in UNDER 2 HOURS. Turns out it was a cheap little diaphragm issue all along. NEVER any major repair! And I left paying LESS THAN $200!!!! Literally saved me thousands. Couldn't recommend this place enough. Already forwarded his info to a friend.

Took my car here for a service A and they did a great job, very quick service, and the front desk…read morelady was very nice.

My service request was handled to my liking everyone was a pleasure to talk to…read more Will be taking my C63S here again

I was referred to Randy's (with the advice that they didn't know much about them. They were trying…read moreto get me to replace the Tranny in my Tundra. I asked for pics and that they'd not drop the pan until I knew what they found. I showed up 3 days later to find the truck lifted and the pan off. When I told them I was taking it somewhere else, they said come back in an hr. I asked about the fluid and the mechanic said he'd put the old stuff back in. I told him to at least fill it to spec. When I came back to get it, they lied and told me he filled it to spec and told the service writer (in front of me) to "get this guy outta here." They didn't want to give me any paperwork but I requested it to see what was in writing and they said they'd filled the trans fluid to spec. I asked the other shop to let me know what they found and they confirmed my suspicions, there was only 1 quart of nasty fluid in there. There are plenty of other shops, don't go here!

Can't say enough about the quality of their work and their mechanics. Absolutely wonderful, trust…read moreworthy and keep you coming back for future repairs because you know they charge fairly and the work is Elliott will always take care of my families cars and us! We appreciate you guys! I've done everything from rebuilding a transmission to an oil change here.

Highly recommend Mike!! Very Reliable, Honest, and Friendly…read more My husband and I took our BMW 328i there earlier this week for a check engine light on. He called us back that same day and told us what the issue was and fixed within thee hour. Same day!! His prices were very reasonable and his work was ethical. We will be using mike again in the future. Thank you Mike.

Since we moved to AZ, we tried many BMW shops in the Scottsdale area and they all had something…read morethat I couldn't trust about them. I got lucky and found Mike. In fact, Mike is the best thing about AZ... We only drive BMW and Mike is the only person we would trust to take care of our cars. He is the best BMW mechanic we have ever had in 30 yrs of driving BMW. He is patient, kind, knowledgeable, and honest. Dave works with Mike and he also has lifetime of experience in BMW. so we never worry when we bring our cars in. They both are so genuine, always patient in answering all our questions on the phone or in person. Our family calls him "Bmw Mike" and "Bmw Dave" Even if we move out of state, we plan on coming back to AZ for major services so Mike can take care of it. He is that good!!!