Tuesday September 8th, morning after Labor Day weekend. My daily driver wouldn't start for the…read moreprevious 3 days, and I suspected a failed starter. I have faithfully used Smoky Hill Auto Servive since I purchased the car (2010 Toyota Rav4 4WD Limited), so I ordered a tow to bring it to SHAC, and spoke to Phil pre-arrival. At 12:30 pm, less than 3 hours after arrival, Phil called me back to advise that the cause was a dead battery, which the shop replaced under warranty, My car was ready for pickup...free of charge! I have always been treated with courtesy, honesty and precise service @ SHAC, never with any overselling or price inflation. I highly recommend it forever as an ideal provider of all levels of auto service for working families in the South Aurora/Centennial community! Thanks so much, guys!

Super nice staff and well priced labor. They got everything figured out and went over all my…read moreoptions.

I have seriously NEVER received such QUALITY Service at a Service shop!!…read more Just moving to the area and always getting service at the dealership in NM I was hesitant. But Boy am I glad I stopped. I was greeted by Jordan and wow the staff was so friendly and even tho it was close to closing time they were ready to service my Elantra. I checked in and they had a lobby with refreshments which was great, the bathroom was also Very clean. Heather came in and shared my recommendations with me and truly made me feel valued. When checking out Heather walked me through what they used and how the service was completed and we shared the excitement about the Holiday weekend. She directed me to my car and when I closed the door and looked up the beautiful pick carnation was on my dash!! What a great touch, totally made my day! I will be back and will definitely share my experience with my Co workers and residents at the community I manage up the street! Thank you for a wonderful 1st time Experience!

Do NOT go here!! Came to get a code read on my car. Told the employee that and they said great…read morewe'll do it. They tried selling me an oil change as well, to which I agreed to because I was already there. I came back in two hours to discover they only did the oil change and LIED about their ability to do the other stuff I need so they could get me to pay for an oil change. Literally tricked me into buying an oil change, and then refused to do anything else or acknowledge they lied to my face. They also ADDED several services that I did not get, ending an a bill that was several HUNDRED dollars more than it should've been. They also lied directly to my face about the price of an item. These people are scammers, avoid this shop at all costs. Wasted an entire day to get scammed. Also, I drove up in my car was unlocked, with the hood open and unattended. Either all the employees literally share one collective brain cell or they are intentionally scamming, hopefully it's not the latter.

This is the only place I get my oil changed at because of how well they do it and the customer…read moreservice. They have all the records of my services and they never hassle me or are overzealous on upselling products. They are quick and efficient. I've never had a problem after getting my oil changed here either. It's a central location in a large shared space shopping center. I'll keep coming back as long as they give good service.

Great staff!! Super kind ... Went in for an oil change …read more.. Very fast and effective... 15 mins process... Their value of work here is top notch Would for sure recommend this place

My 18 year Corvette would not start and had to be towed. The initital diags pointed to a very…read moreexpensive to repair fuel problem. Their technicians went out of their way to make sure that the most expensive solution was not the correct solution, specially after the rest temporarilly worked and I could not find a tow service. They actaually came to my house and started it, drove it back to their shop. They found out that the way I was trying to start it that was the problem. Great job and support.

Brought my car to the Quincy Service Street location for a routine oil change while the district…read moremanager was filling in. They left off, and subsequently lost half the bolts on the skid plate that covers the bottom of the engine. Instead of fixing it properly, this guy (THE DISTRICT MANAGER) zip-tied a part back onto my car. Two weeks later, it came apart while I was driving on the highway, creating a massive safety hazard. Furthermore, I paid cash for the service, but later discovered their system showed a no charge service to make it look like a refund was issued, which it absolutely was not. Sun Auto has only recently acquired Service Street and corporate needs to look into their district manager's actions, as he travels to multiple locations in the area. Do not trust your safety or your wallet with this business.

I've been coming here for many years, bringing all 3 of our vehicles to get oil changes. It used to…read morebe good. Now it's overpriced and the people who work here are not honest. I'll never take my vehicle back to a shop/mechanic who isn't honest. Wife took the 4Runner in recently to get an oil change, after sitting in the bay for over 10 minutes with no work being done, they gave her some excuse about having problems with the skid plate and that theres not being enough screws to mount it. She calls me and I talk to the guy and tell him, "Well you guys did the last oil change so if the screws are missing it's on you". He blames it on employees who don't work there anymore but ensures me there's still 3 of the 5 left so I tell him to mount it. She gets back after home after 45 mins at the place, what happened to 10 minute oil changes? I go out and check the skid plate only to see it's barely hanging on with 1 screw. Check the oil and it's half a quart low. So for an almost $100 oil change, they shorted me on oil half a quart and lose the mounting screws for the skid plate and not once did they offer to fix it. No discount on the oil, no offering to order new screws, nothing, they just BS'd their way through it to get the sale. Ended up having to go to the dealership and order new mounting screws for the skid plate which cost $20 and had to buy a quart of oil to top it off so in all, this oil change cost $135 and some change. After almost 10 years of getting my oil changed at this place I'll be going somewhere else from now on.

Once again I received GREAT service from this location, thank you Michael and Eric for going above…read moreand beyond, helping me get the best price for the services needed in addition helping me research how to change my km to miles (LOL) so much fun, its working just fine and you took the time to show me so that I may know for the future. Thank you, its so rare to find genuine customer service, STRICKLAND you truly have an asset to your company, please recognize these 2, they were awesome.

This company's work reflects its values…read more An inspection revealed we had several major repairs needed on an old, old vehicle. They allowed us time to decide if it was worth fixing and were creative about getting the costs to something more affordable but ultimately I agreed to have all but one item fixed. Their willingness to work with me on it really sealed the deal. I never felt pressured one way or the other and researched the prices of each repair item and they were market value. I really appreciated that I wasn't given grief for wanting to fix this old beauty instead of calling it quits and also appreciated their confidence in doing this amount of work to make it like new. Most importantly, the repairs were done right without gimmick and they're under warranty! This Christian Brothers Automotive is thorough and the final cost was reasonable compared to the quote (slight increase from what looks like parts being a tad more than anticipated). The initial inspection was awesome too, they have pictures for everything and tell you what's good, not just bad. The whole process was really smooth and simple compared to how big of a decision the repairs really were. Very professional and quick. I'm very thankful and will come back/recommend to others.

I brought my 2017 Hyundai Sonata in for a simple trunk latch recall. My appointment was at 12pm and…read moreI told them I would be waiting. It is now 1:25pm and my car is still sitting on a lift raised up. Why is it on a lift?? I asked a service advisor and told them all I want is the recall work and not be given a laundry list for $10k in repairs. They claim they have to inspect my car by law; actually no you don't...still waiting...

This shop does a good job. I understand that people are going to have a common complaint for all…read moreauto repair shops stating "I go in for an oil change and they tell me everything is wrong with my car" or they try and up-sell you. If this is the case, maybe you have something else wrong with your car, but you have no obligation to get the additional work done. Does your lawn guy not try to sell you fertilizer? Does the restaurant not want you to buy dessert and appetizers? You don't have to buy the fertilizer, nor the desserts and you probably don't give them bad reviews because of they offered you those items. I use Keller's for routine maintenance and this last weekend, I had them replace front ball joints. Yes, I did receive a call about needing another part but having them install 2 tie rods instead of just one saved me about $200 - $300 in future labor costs. the extra works was $100. The work was done in 1 day but in case it wasn't, they offered me a car to drive at no charge. Having work done on your car or truck is never fun. Keller's does a good job, they have fair prices and they make it easy. i couldn't ask for anything else in this situation.

I took my car here to get fixed after I ended up with diesel in an unleaded engine. (Got what…read moreshould have been unleaded from the station but they had accidentally been filled with diesel.) They did work and returned my car; however a day later my check engine light came on. Instead of having me bring my car in to read the code they said keep driving it for a few days cause it's just working things through the engine after the diesel contamination. I wasn't comfortable driving my car with the light on since to me something caused the light to come on and it doesn't just work things through the engine. I took my car to a local dealership and they diagnosed the engine light as an air intake gasket being installed incorrectly by the tech at Keller. I brought it to their attention and all they would do to fix it was say bring it back and let them redo the work. Well how can I trust them to do it correctly when they didn't the first time. And they missed several fuel contamination things that the dealership is now doing, so they hadn't even fully resolved the initial problem and had messed up the gasket. Don't trust them to do quality work or fully resolve problems in a vehicle.

I love this Big O location. I've been returning for about 6 years. The staff is always helpful and…read morenice. They are always fast and they do everything well. John was awesome today! I was having a terrible morning after my tire went flat. I booked an appointment to have it fixed at 8:30. I arrived at 7:45 and expected to wait at least until they opened for help. John noticed I was out front and came to help me before they even opened. He noticed I had dogs in the car as well and welcomed them inside. That experience made my day!

Great customer service and always quality work. If you need an oil change or tires call these guys,…read moreask for Travis.

James and the staff at Les Schwab are the best! I was met by James just as I pulled up. Told him…read morewhat I needed and he was on top of it! It was one of, if not the best experience I've had at any shop I've ever gone to. Keep up the great work guys! In today's world it's almost impossible to find solid people and businesses. James is solid and so is the Crew at Les Schwab on Quincy in Aurora Co.!!!! Thanks James, you and team rock!!!

My husband ran over a nail on his way to work, and he called to make an appointment. Same day…read moreappointment available and when I got there with the truck, they took it back and had the tire repaired in less than 45 minutes. I appreciate the services that Les Schwab provides and the speedy repair.

Another mechanic told me the 2004 Ford Explorer needed a new tie rod end…read more Took it here for a second opinion. They checked it out. No play - no problems. No charge. Honest shop with good people and management. My go to repair place for all my vehicles

Want to take the time to say THANK YOU ALEX! /Had to put…read morenew tires and my car, and I needed "all season"tires/ When all other companies told me there's no way, and I felt over charged for what they did have! Alex got it done, & for a GREAT price! The tires look great and rides smooth! Thank you Man!