Came in looking to get my terminals fixed. The employee working on my car offered me a variety of options allowing me to choose the best choice for my car. He was ultimately able to get it fixed and running in less than 10 minutes and on top of that I wasn't charged a single cent. I plan on returning if I have any future mechanic issues. read more

This Grease Monkey has been my go to place for many years. This time I needed a tire rotation in addition to the routine oil change. As always they were efficient and professional. I appreciate them noting additional maintenance that is recommended but not demanding that those recommendations be done immediately. I'll be back for sure. read more

Got an appointment for an oil change. Started around 8:10 and was out the door by 8:40. Great service and quick turnaround. Yes they do ask you for extra service but not pushy. We just told the guy we just needed an oil change today and he stopped asking. read more

Got rear ended and needed to make sure my brakes were still ok. They got me in almost immediately and I was out in 15 minutes. They even checked them for free. Victor was extremely polite and so helpful with everything. Would highly recommend. read more

Service was quick even on a busy Saturday morning, crew asked about additional services but did not push hard for me to do them, facility was comfortable to wait in, staff friendly and helpful read more

My husband and I had our brakes done at this shop on Buckley. Julian and team provided excellent same day service. Julian went the extra mile by figuring out a separate problem when my vehicle wouldn't start. He drove out to DTC to help us out. It turned out to be the starter. Although he couldn't fix it, he recommended another shop that offered full service. He also answered several questions that I had and gave great advice. I highly recommend this shop. Very friendly. Helpful and knowledgeable. read more

Save your time and money, Angel the district manager tries way too hard to "recommend" services, Almost begging to get the services.

awful company. got caught not putting the parts back in my car and refused to reimburse me.

So I met these awesome guys (and one lady) the other day... They took a look at my make & body (typical) and were able to accurately assess my inner-most auto needs and actually satisfy them in a timely manner. I was treated with professionalism and respect. They even gave me a flower AND allowed me to use a $25 internet coupon toward my services. It's the day after and my engine is running amazing! I plan to go back for other services... Who needs a boyfriend when you've got Grease Monkey?!? read more

The management and staff know what customer service is, I was rescued from O'Reilly's parking lot and took my vehicle to the grease monkey, I had lost all my oil. The found the problem, repaired and topped off my fluids in no time at all! They were helpful and professional. Thank you so much!! You are my heroes!! read more

Very friendly staff working here. Helpful and decent value. Didn't try to oversell me on unnecessary things.

I came here to simply check my cars battery life and one employee which I highly regret not catching his name and I believe it's the manager named Victor I hope I spelt that right and is correct but these 2 give them the highest raise possible they were so flipping friendly they even told me to park to the side to check my oil and all my fluids he explained everything with immense detail and respect and I took his dirty hands and shook it because he deserves the highest form of respect and appreciation if you need anything that grease monkey does GO.. TO.. THIS.. location I know I am 1000000% fabulous customer service and customer satisfaction 1000/10 read more

This is literally the ONLY Grease Monkey I come to. They show you first hand if something needs replaced or fixed. Super friendly and clean. They are thorough and quick. I have never had a problem here. read more

This was the most inconvenient and waste of money. I originally came to this establishment due to the fact that there was no waiting and a quick service was going to be applied. I had purchased the premium oil due to my car being new and I was recommended it was the best option. After a 30 min service and retrieving my Vehicle my sensor alerts me that my back tire was low thinking it might just be the air pressure I asked if they checked the tires considering it's one of the steps they take when inspecting your car. I was responded with " maybe, we should of " you could see where I was baffled then realizing there was nail stuck in it. I was shocked they were gonna allow me to drive off and not saying anything and even more shocked at their actions afterwards. After pointing out the issue I as told "oh sorry I'm not sure how that got there but we don't patch tires." And basically walking away with no remorse. I am livid at the fact that I came in for an oil change and I'm leaving with having to change a tire. Even more turned off at the fact that the staff had no empathy after charging me $100 for absolutely nothing but an oil change. The tires were obviously not checked my car wasn't vacuumed and I'm sure nothing else was inspected so you can assure that I will never be back at this establishment nor company. read more

Grease Monkey - Car entrance - Auto Repair Near Me - Aurora, Colorado

Took my 2019 Chevy Cruze in for a regular oil change and nine days later my car is smoking and won't even start. Check the oil, it is BONE DRY. Had it shipped to the grease monkey so they could look at it the following day. Initially, they didn't know what the problem was and thought that maybe the filter or plug wasn't tight enough. Turns out I had a hole in my cylinder for because the motor broke. Went straight through the oil pan. Now, I'm no mechanic but I know that if the motor breaks due to overheating the oil might have been too low. I also know it's no coincidence my car breaks down nine days after getting service at Grease Monkey when it was just running fine. Doesn't take a genius to figure that out. Still, with all that being said, the thing that made me the most angry and upset is their lack of accountability for the entire thing. One of their responses, and I quote was, "unfortunately, sometimes these things just happen." I was told I would get a call from the owner, still haven't heard from them three or four days later. I took a leap of faith by trusting the reviews and ended up getting screwed in the end. Caleb and Dana were the only ones nice enough to try to help me and give my recommendations on what I should do. If you want my advice, it would be to avoid Grease Monkey and just take your car to the dealership. A lesson I had to learn the hard way. read more

Had my first oil change there on my 2016 Subaru. First time I had an oil change outside of the dealership. They were all pleasant, respectful and upfront. They were low on help and acknowledged this fact. There was coffee in waiting room and bathrooms were clean. They put a carnation on my dashboard. I will use them again. read more

I've been going to Grease Monkey for the past few years with no problem. Well in the past couple months, my daughter and I have had a similar experience with them. My car didn't have any oil leak at all, I took it in for a simple oil change, came to pick it up and they tell me I have a major oil leak. My daughter went in a couple days ago, same thing. When it happened to me, I thought ok, it's just something that happens to older cars, mine is a 2008. But when it happened to my daughter also, there's something wrong. I liked going there because it was cheap and quick, but none of their staff are or claim to be certified mechanics. Now, I've had to learn an expensive lesson and with another child on the way, it was not worth it. Don't trust your car here, go to a real mechanic. read more

This place is awesome customer service in and out service in about 20 minutes very helpful and professional it was my 3 time there. Professional service every time read more

Went for an oil change early in the morning. The staff was welcoming and offered additional services. Did a tire rotation oil change and changed my air filter. Overall service was good, they also had complimentary beverages and coffee in the waiting room. I would recommend this place to anyone in need of a quick oil change. read more

The team at Grease Monkey is friendly and usually gets the job done in a timely manner. I like that you can just drop in and get service without a reservation or appointment. The prices are also better than the dealership. I'll continue to use Grease Monkey for my oil change needs. read more

Every time I come here I've always had such a great experience from start to finish. Customer service is the absolute best. Came for an oil change and was in and out within 20 mins. I was lucky enough to get a brisket sandwich that the owner was making for his employees, while waiting for my car. I will always come back here, 100% recommend! read more

Okay... so I was totally blown away by my experience today! The level of customer service and kindness was absolutely Stellar!! From the second I walked into the door to the surprise when I drove away. Made my entire day! First they are knowledgeable, walked me step by step through the entire process and what was included. Then after my service was completed they walked me through the status of everything they checked. The only downfall was my air filter type wasn't available, but that wasn't that huge of a deal after everything else positive that they did. Didn't dampen my experience. At the end of it all, they left a flower on my dashboard. Price is great for what you get. Keep doing what you guys are doing. I'm would highly recommend AND I will be to anyone looking for a good car service. Thank you for a great experience guys!!! read more

Grease Monkey - They leave us flowers!?!? Made my day! - Auto Repair Near Me - Aurora, Colorado

Super friendly and quick service. The lady at the front desk was funny and helpful. 10/10 would recommend.

I knew my car needed an oil change, it's been past the miles for a bit. I came in on a Saturday morning with my son and they guys and gal here were amazing. They had also told me/showed me my rear differential oil was chunky. It was amazing!! I totally feel like they cared and took care of me so well. This will be my car place at all times. I won't go anywhere else!! Thank you!! read more

Great service but the woman with long brown hair at the front desk had me crying all the way home!! I didn't understand a service she was talking about and she was acting like I was complaining when I simply didn't understand because I am absolutely not knowledgeable about cars. She asked a guy to explain it to me and he got huffy with me "I absolutely explained it to you before - you deal with it". I asked, "is it the thing the guy said was black and needed to be serviced? Would take five minutes? That thing?? Great! Charge me!" Once I understood, she had pissed off everyone for me when that was not my intention. This woman needs another go around at how to talk to people. She made me feel like an idiot and I cried all the way home. Not coming back if I see her there. Everyone else was lovely and knowledgeable except this woman who said to the man I had never been talked to about this which I never said happened. I just needed to be told in simple terms that I could understand. Very frustrating human being. read more

I've had it to grease monkey a couple times to get my oil changed on my car. One time they said it had an oil leak. So I took it to another reputable place and they checked it and said it was not oil leak. Took it back recently and they said there was there was an oil leak and I said no I took it to the place and they said there was no oil leak it's like they are calling me a liar . They claim they had filled all my fluids and couple days later I checked my windshield washer fluid and it hadn't been filled like they had claimed it had been the radiator fluid was low and when they brought out the filters, how do I know that the ones I had brought out were the ones actually from my car because you don't see them actually take them from your car but they claim that they're the ones that are in your car so I think, it's Jess and then they bring you the sheet that says all this stuff needs to be done on your car and it's overdue. I like to scare you with all these things that need to be done on your car. They said my battery needed to be replaced and I haven't had any problems with it starting. Don't know that I'll return ever to this grease monkey again. The lady called and asked what she could do to make it better so I called her back and told her and since then I haven't heard anything from them. read more

I love how the staff kept their words when they said it'll be quick for an oil change! We're just visiting Denver, Colorado and needed an oil change before heading back home. Checked and called few car shop for the job but all we got was rude service and they go by appointment. I understand the "by appointment" part but being rude to any paying customers?!? That's how you lose customers. We called this place and told us they can accommodate us same day, and it will only take 30-45 mins. I'm happy because it didn't take long, they vacuum the inside and wipe my windows. The technician also gave me few advice on whatever works needed for my car and I appreciate that a lot! Again, thank you guys and keep up the good work! read more

Grease Monkey - Love how they left this in my dashboard after the oil change! - Auto Repair Near Me - Aurora, Colorado

not only did they break my wheel stud and try to lie to my face till I called them on the fact that I watched them break it, but the manger threw a fit spoke to me with anger because I wouldn't accept them breaking my car and not being accountable. they either DIDN'T CHANGE MY OIL and charged me for it. or just tightened the drain plug down so tight that another shop told me they were struggling to get it off. not only is the management at this location bold faced liars. but they do things like making the drain plug to tight because you wouldn't let them lie to your face i will be going to cooperate. read more

I have seriously NEVER received such QUALITY Service at a Service shop!! Just moving to the area and always getting service at the dealership in NM I was hesitant. But Boy am I glad I stopped. I was greeted by Jordan and wow the staff was so friendly and even tho it was close to closing time they were ready to service my Elantra. I checked in and they had a lobby with refreshments which was great, the bathroom was also Very clean. Heather came in and shared my recommendations with me and truly made me feel valued. When checking out Heather walked me through what they used and how the service was completed and we shared the excitement about the Holiday weekend. She directed me to my car and when I closed the door and looked up the beautiful pick carnation was on my dash!! What a great touch, totally made my day! I will be back and will definitely share my experience with my Co workers and residents at the community I manage up the street! Thank you for a wonderful 1st time Experience! read more

Grease Monkey - Auto Repair Near Me - Aurora, Colorado

Alright, this is obviously not their flagship store. It's in an old building in a strip mall where businesses go to die. But here they are, still going strong. Why? Service! I pulled up and was waved to the correct bay by a smiling gentleman. Not a lot of smiling people at 8:30 in the morning. But there one was, making sure I got where I needed to be. I got out of my Jeep and another gentleman came over and we discussed what we should do for my beloved Jeep. I left and they went to work. I wandered around the strip mall of death. As I was browsing at the pawn shop (hey, I didn't sugar coat it. This is not an upscale strip mall) and my phone rang. It was the second gentleman and he wanted to do something with the oil. I told him to go ahead. He thanked me and hung up. Then I came back to Grease Monkey. Like I said, it's not the snazziest place. Simple, slightly uncomfortable chairs. They have coffee and candy for your morning pick me up. The bathroom was spotless and has a water saver toilet. Very eco. The waiting area is perfectly fine. It doesn't have any real amenities, but it is super clean and smells good. You know how car places are. They sometimes smell like cars. And oil and gas. But not so much with Grease Monkey. I'm feeling good about this. Friendly service in a clean place. Can't really ask for more. read more

Grease Monkey - Auto Repair Near Me - Aurora, Colorado

I've gone to Pep Boys, Midas, Meineke, Brakes Plus and Jiffy Lube this year, none of them compared to Grease Monkey. Their professionalism, knowledge, courtesy and efficiency was above and beyond. This was the 2nd oil change I'd gone to Grease Monkey for and everyone there was on top of their game. In and out in 30 minutes with no appointment. Walked outside to me 5 times to ask me / tell me about a problem and asked how I'd like to proceed. Giving me all my options and listing the prices of each while giving me their honest opinion. They also had me go down under the car to look at a huge oil leak, that was truly awesome to have them show me, not just tell me about it! I appreciate all of you and highly recommend all of you. I won't take my car anywhere else! read more

They don't upsell. They got my oil change done super fast. They were all very friendly and even gave me a coupon when I left. Highly recommend! read more

I was having a very bad day due to another issue and realized I had to get an oil change for my Toyota. I was helped immediately by the manager and he also showed me that I needed my transmission fluid changed. They did that for me promptly and showed me the liquid before and after which surprised me because it showed how dirty my transmission was. Anyways, this location was a great surprise. It was clean and the manager gave me a punch card and coupons for next time as well as a nice flower in my car. This will be my go to grease monkey from now on. read more

I absolutely loved it!!! I wasn't able to get his name, possibly the manager but it was phenomenal service. Great, welcoming employess and very knowledgeable of prices, different types of oils, etc. Definitely a recommended place and will continue to come back for my oil changes. Thanks Grease Monkey!!! Keep it up, you're doing things right! Also, the flower I was given was a great accent to the service!(: read more

Fuckin' Grease Monkey. The bad overpowers the good of this location. When I walked in for an oil change, the guy asked me if I wanted high-milage or regular, to which I responded "high milage". As we waited my mechanic came out with a real New York attitude and told me my air filter was toast. "I'm not gonna tell you you gotta spend fifteen bucks, but seriously." I guess I was supposed to fax this guy an approval letter before we arrived. A new air filter and an oil change advertised at $36.99, but I hade a $5 off coupon, I'm expecting $45ish dollars at check out. Then I go up to pay after about 20 mins or so and the total is $75. I blurted out in a puzzled state "That seems high." Luckily the manager, who was very nice and personable, took an additional $5 off on the spot, saying "I never did quote you a price, I appologize." I was really bummed that he didn't tell me upfront because I was broke and had I known the high-milage oil would be twice as much, I definitly would have purchase the plain oil. But as I accepted my fate, I paid it and left. I'm not saying I wouldn't go back. The manager really was a super nice guy who took the time to talk and joke with us and he gave me a discount as well as a coupon for future use. I'll just have to make sure I ask the right questions from now. read more

Wow, wish I could give this place 0 stars. If you want to be ripped off, given the run around, and charged extra for something that is cheaper at an auto parts store; this is the place for you. I have spent over $250, including $110 for an oil change. For $110, you would think that someone would top off your oil for free. Think again, $8 per quart for a top off. Even if your manufacturer details 1 quart of oil per 1000 miles. It's even worse if Nate is around and the owner is not because he decides that he runs the place like he is the owner. He acts like he owns the place and makes his own rules up. When asked to contact the owner, he said I could not. I will never be coming here again, not until you get rid of Nate, the rest of the workers are very pleasant and nice. read more

I made the mistake of thinking that my normal oil change place would be able to take me as a walk-in on a Monday morning, but called and found out they were booked solid. Oops. So The Boy and I decided to hit up the Grease Monkey next to our house instead. Service was very friendly, though the manager did get a little alarmist on the "here's what else you need fixed" list. Even with two $10 off coupons the total for two cars was almost $70, which is much, much more than my bargain-hunting self is used to paying. There were some nice extras, though: they topped off all fluids, vacuumed the interior, did the windows, and left a carnation on my dash :) Overall, I'd say if you like the convenience of no-appointment oil changes and can afford the niceties, go for it! If you're like me and just need a bare-bones, bottom dollar service, Grease Monkey probably isn't the best way to go. read more

So my review is based on the free oil change we received today for Veteran's Day. The oil change normally would have been $45, which is a little pricey for a standard oil change, but with a coupon it would be a great deal! All the employees that we interacted were very friendly, even considering that the place was extremely busy. Good customer service skills are key in my opinion, and these guys have them! Even though this place was packed full of veterans getting their free oil changes, we were in & out pretty quickly! The mechanics seemed to know what they were doing and we left this place having a smooth running car. Also, we left with a vacuumed car. We also received two $10 off coupons for future visits, which is great since my husband & I agree that we would like to continue bringing our car here. They even left a flower on the dash, which was very sweet of them! read more

Love Grease Monkey. The best customer service!!! I took my truck there today to get my oil changed, they did much more than that! They replaced my air filter, added windshield fluid, and vacuumed out my truck! When I checked out they gave me 2 coupons as well. Not only that but when I got in my truck to leave they left a flower for me on my dash. Thanks guys!!!! All my friends now know where to go for vehicle maintenance read more

Grease Monkey - My flower from the great guys at Grease Monkey! - Auto Repair Near Me - Aurora, Colorado

These guys are awesome! Went above and beyond when we told them we were taking a road trip. Our car is in wonderful condition and we will definitely be coming back! The manager working has knowledge about cars and truly knows what he is talking about. He talked us through every process and explained what oil he put in and why. Knowing that we got expert service really puts your mind at ease. read more