After great prior experiences with State Inspections, I brought my SUV in for a tire repair. It was…read morehandled quickly, no fuss and a very fair price.

Third time here changing tires. Best price for mount and balance if you bring your own tires…read more Quick, no none sense business. Just get in get what you need and get out.

Had oil change and it leaked badly. Took it back and they replaced the oil plug. Still leaks, worse…read morethan the first visit. Taking it back to see if they can fix. Sad that second time was not the charm.

Made appointment for flat fix and rotation. Arrived on time and waited. After 2.5 hrs and no update…read moreI was told they were waiting on a battery that failed a test. The same battery I just replaced 6 months ago from a local Valvalin oil change. Got the invoice and it clearly states rotation even though its obvious the fixed flat is still in same location. My guess is the tires were not rotated. Ill add a pic of the soap on the fixed flat. Left rear. You would think the soap would have been washed off. Ugly. I was told they also changed the oil, now I must check that too to verify it was actually done and not just charged for work I didn't receive. What is going on here?

I was driving from Denton to Lewisville when my car alerted me that the tire pressure was dropping…read morequickly on the passenger rear side. It was just a few minutes before 6 PM, when almost all of the tire shops close. But I saw that Just Tires stays open a little later and made a bee line straight there. The technician who greeted me was very courteous and helpful, and they were able to quickly determine a nail had gone into the tire at an angle. Fortunately, they were also able to patch the tire, and they double checked that the patch would hold given the nature of the puncture. I was back on the road in 45 minutes, incredibly grateful for the exceptional service and the kindness they showed me. Highly recommend!

I recently had an oil change at Just Tires, Highland Village on Justin Rd…read more Unfortunately, they did not properly replace the oil filter, which resulted in the check engine light coming on and the oil pressure gauge malfunctioning. Due to the technicians lack of quality work, this has caused significant inconvenience, as I had to rent a car while my truck was in the shop for repairs. Plus the added expense to get my truck repaired. When I approached the manager and went over the inconveniences this has caused me. I was only offered a free oil change the next time I came in. That is not likely to happen. Being a loyal customer for quite a few years I believe they could have done better towards me and offered more than one free oil change. I would not recommend Just Tires of Highland Village based on my experience.

Came in the fix a slow leak in my back left tire. Ended up…read morehaving to buy a whole new set, but was walked through why many other options didn't work by Dante (he was the best!). Was never pushed to do anything and was told all my options and was helped every step of the way, highly recommend this location and if you need to get any services done!

I needed to get 2 new tires but after having discount tire look at my car they suggested I would…read moreneed 4 very soon so we decided to do all the tires today. The sales staff were very friendly and knowledgeable. The price was very fair. I was surprised they were able to knock out all 4 tires within 30 minutes on a Saturday. I would highly recommend getting an appointment to make it a fast trip.

Used these guys in the past to service some of our older vehicles including our daughters Acura…read moreduring her college years. On a trip back from OU she called saying something was dragging from the bottom and had pulled into a truck stop. I drove to Oklahoma got under the car and what was hanging was the lower splash shield which screws to the bottom of the chassis. Now here's what's relevant, to do a full oil change the lower splash shield must come off. . The following day after buying a new splash shield i jacked up the car and went to remove the damaged existing shield. Thats when I noticed the existing shield was missing attaching bolts and worse had been partly zip tied to the front air dam.. Final thought I had, who last serviced this car before our kiddo went off for her junior year at OU, Firestone in town. I never brought it up because I wasn't gonna ever go back there again. This was one of a succession of things that made me think. This was not a place I wanted to do business with any further. I make it a practice now to check every bit of work.That is done by anybody on our cars.Nobody is without error but this was clear negligence

Took our car here to repair a tire with a nail not in the sidewall and they told me they couldn't…read morerepair and we needed to buy a new tire. Asked the manager to speak to the technician, who was sitting on his phone in the garage, and he wouldn't even give me an explanation or the time of day. Took in down the street 2 blocks to Just Tires and their manager inspected the tires and located the nail and gave me a very thorough explanation on the repair versus replacement. I purchased four new tires from him and had confidence in the decision. Will not be back with any of my cars and understand why their rating is so low with so many bad reviews.

Amazing Experience I…read morehad a really great experience when I went in to get my fluids checked. From the moment I arrived, I felt welcomed, comfortable, and well taken care of. I especially want to recognize Ms. Wanda and Mary, because they were absolutely amazing! They were both so kind, patient, professional, and attentive. They took the time to make sure I was comfortable and understood what was going on, and their positive attitudes really made a difference. It's not every day that you come across people who genuinely make you feel cared for, but Ms. Wanda and Mary definitely did that for me. I truly appreciate the way they treated me and the excellent customer service they provided. They made what could have been a stressful experience feel easy and pleasant. You can tell when someone really cares about the people they're helping, and that was definitely the case with both of them. Thank you so much, Ms. Wanda and Mary, for being so wonderful and making my experience such a positive one! You both deserve recognition for the amazing job you do. I would definitely recommend this place to anyone looking for friendly, caring, and professional service. Five stars all the way!

HEAVILY RECOMMEND!! Lynch is an amazing mechanic and really…read morefunny. He's a very honest person too you could trust. The staff were great and quick as well took my oil change in and out in 30min even helped me with another issue I had with my car! Thank yall so much I will be coming back!

My go to tire shop in the area. I've gotten some really nice and friendly workers at this shop,…read moregood conversation and understanding when you talk through a tire situation. I've been using this franchise since I turned 16, likely wouldn't take my cars anywhere else for tires. I'd recommend making an appointment, I did wait a while because of how busy they were.

Outstanding service! Had an issue and the Manager, Kolby, was attentive and really bent over…read morebackwards to assist me. Let me extremely thankful to have someone give service and care like the good old days.

I want to take a moment to recognize the awesome staff who went above and beyond to help me with my…read moreflat tire. I was in a stressful situation, especially knowing that it was getting late, and I truly didn't know what I was going to do. What impressed me most was that the staff were willing to stay late and take the time to help me, rather than simply sending me on my way because they were nearing closing time. Their kindness, patience, and willingness to help meant so much to me. They treated me with genuine care and made sure I wasn't left stranded with a flat tire. They could have easily said they were closed or that I would need to come back another day, but instead, they chose to help. That kind of customer service is rare and deserves to be recognized. They went the extra mile to make sure the problem was addressed and that I could get back on the road safely. I especially appreciated how professional, compassionate, and understanding everyone was throughout the experience. When you're dealing with an unexpected car problem, having someone willing to help without making you feel like a burden can make all the difference. Thank you to this amazing team for staying late, helping me when I needed it, and showing such exceptional customer service. Your generosity and dedication did not go unnoticed. I am incredibly grateful and would absolutely recommend this team to anyone looking for people who genuinely care about their customers. What an amazing experience!

Staff is very accommodating. I especially like they take the time to thoroughly explain about smog…read moretest that's a requirement now for TX vehicle registration. It's actually cheaper than the old safety inspection that was required prior. I also like they not just smog test the vehicle but they perform free estimates with regards to tires, or anything your vehicle may require soon. Smog test varies on how many vehicles are ahead of you. Support your local businesses! Thank you Flower Mound Firestone Staff!

I've brought my other vehicle's here before; this time it was my other 04 Dakota. They did great…read morework, great communication, there were a couple of hiccups but nothing we couldn't figure out. I've said it before about this place it is one of the few shops that actually make me feel good after spending $1k+ lol. While talking to them I had them give me a quote for doing a heater/evap core on the same vehicle anybody who knows how labor intensive that is knows it is no small job. They quoted me a little over $2k and I know they will do a great job on that as well whenever I bring it back in and they will get another great review. Thanks again to Chris (my service advisor) and Scott (the mechanic).

These guys are the best. Thank you Chris for taking care of our dead batter 911. Really appreciate…read moreyou all and our next auto need -- we'll come back to you first.