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    Brake Masters

    3.7 (35 reviews)
    Closed Closed

    Services - Brake Masters

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    18 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Brake Masters

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    The employees
    Melissa H.

    Be careful! The front desk person said the diagnostic fee would be waived if the problem was the warranteed part, but the manager required I pay the diagnostic for after the issue was determined to be the waranteed part. The manager went on to say that diagnostics that find nothing wrong still charge the fee. The fee is always charged.

    Engine crossbars.
    Don C.

    They recommended repairs that could wait, like brake pads that still had 1/3 life yet. They said well its so thin, really. They installed a thermostat that was defective. They removed my strut tower safety crossbars on top of the engine compartment then lost them, then said I had to prove they were there before they wold pay for them. They left the compressor with a bolt attaching it, but no nut to keep it on. They left other things unattached or semi-attached too. Later my wife recalled seeing a young guy picking up several long black metal rods. putting them in a box and took them out to the trash. That was our crossbars.

    The bill

    Another shaming post - this time it's for @brakemasters211 @brakemasterssocal #brakemasters Took the 2009 Chevrolet Malibu in to have the A/C checked - was working previous to this appointment- Grrrrrrrrrrrrrrrr - literally last weekend paid them $571 and some change to fill the a/c - they needed to fix a line - ok fix- on the way to work yesterday and at lunch - the a/c just stops working - hot air nothing - light doesn't even turn on- husband called - of course "if you can bring right in" - get here - not the same guy husband spoke with- have the car running in the parking lot to show the morons what is happening - was told is now "a wiring issue and has nothing to do with what they did" - are you serious?? Husband calls again - 10 minutes later they clean and plug back in a sensor?? Picked up the car went back to work- on the way home the check engine light comes on!!! #wow #brakemasters @brakemaster211 - check engine light - O2 sensor reading bad- you can't physically touch those - messes them up- thank you @brakemasters211 @brakemasterssocal for being dishonest!

    $177.36 for 2 bolts and 2 nuts ie a camber set

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    3 months ago

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    10 months ago

    If you want to wait 1 hour and 15 minutes got a scheduled oil change this is the place for you. Me, my time is worth more than that!

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    11 months ago

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    3 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    11 years ago

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    6 years ago

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    4 years ago

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    4 years ago

    good oil changes. no extra fees if you say you don't want anything but an oil change & fill the fluids!

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    5 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    13 years ago

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    11 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    7 years ago

    Thank Luis, your store is clean ,efficient and spot on ,Thank you for your dedication to customer service.

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    7 years ago

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    10 years ago

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    7 years ago

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    7 years ago

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    11 years ago

    Been in Tucson for almost 2 years and they have provided excellent customer service! Most time best price.

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    11 years ago

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    10 years ago

    These guys are the best! Very professional and polished. Luis and Jay represented th Brake Master's brand very well! Thank you.

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    9 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    Ask the Community - Brake Masters

    Review Highlights - Brake Masters

    Jerry went above and beyond, he went and picked up a part after hours so I could have my truck quickly.

    Mentioned in 3 reviews

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    Garner Automotive

    Garner Automotive

    (16 reviews)

    Lakeside Park

    POOR COMMUNICATION, WRONG CAR, AND UNFINISHED WORK. Garner Automotive was recommended to me for…read moresome work. I made an appointment by phone in advance and dropped off my car in person for a quote on replacing 2 struts and for an oil leak dye test. I spoke with J. in the front office and I noticed he had the wrong car notes for my vehicle. I pointed this out and then we spoke for 10 minutes about the details of my car and what I brought it in for. I went over ongoing work on the car and told him specifically what has been or is already being done with the vehicle including the battery and valve gasket. I was assured that J. would check in my car and note the account for me, no call in required. Unfortunately, after 3 days when I was finally able to reach someone at the garage over the phone they sent me an email quoting me for another car's maintenance including work I did not request and work I specifically mentioned had already been done on my car. When I called them to correct the issue they were very hesitant to send me a fixed quote and were unable to answer simple questions about my car. The new quote included what I wanted but only had the information I had given when checking in the car with no additional information or a report of an oil leak test. I went in person to get to the bottom of what was happening and at this point they had my car for 1 week. The man at the front desk was incredibly defensive and aggressive about the situation, admitting he had written the wrong notes and that a oil check as I requested had not been performed because of the work that is still being done to the car as of when I brought it in. The state of the car and what I needed was made clear when I dropped it off and it had not been communicated that there was an issue. At this point, a number of things were said that I found worrying: "I would have charged you more had I known you wouldn't do more work with us," "it's an old car no point looking past the first issue," "we do not take pictures of our work at any stage," "we do not do written notes," and I was also questioned on why anyone would use more than one mechanic ever as if people do not move or have different types of vehicles at the very least. As the front desk man had caused some of the communication issues, I understand the defensiveness, but there was clear intimidation in the attitude and then after a long time a second man came in just to silently loom behind him the rest of the time, never contributing to the conversation and also unable to answer any of my simple questions about the vehicle. Very unfriendly and I am very unhappy with this experience so far. To be clear the quote for 2 front strut replacements was about $1450.00 on an older Toyota, and I decided to not do this work with them firstly because of the poor communication and note keeping this time. Secondly, they charge more than 2x market price for parts. The oil leak dye check has still not been performed but after much hem-hawing I was assured that I can bring my car in this next two weeks to do it, but was also told that it may take them several weeks to complete an oil leak test, which was not completed the first week they had the car. This is no regular timeframe. Who can wait over three weeks for just an oil leak test? Cost: $140. They said they "price similarly our neighbor, Borst Automotive, perhaps coming out a few dollars cheaper." Due to the unprofessionalism and poor state of vehicle on pick up inspection no longer comfortable doing business with Garner.

    I had an appointment with Garner this Monday but when I called to confirm the week before my…read moreappointment Ryan told me "why don't you just take it somewhere else." So I did, and left a review stating as much. Then Ryan, the front desk manager, messaged me from the owner's email telling me he didn't like my review and wouldn't help me as a result. My review was neither defamatory or exaggerated, just that they told me to go somewhere else after I made an appointment. I had already called him and told him I was disheartened by his poor service and canceled my appointment so the email was unnecessary and completely petty, lending credibility to the notion that his initial refute was just as petulant. What a shame the owner would let his reputation suffer over something so stupid.

    Brake Masters - oilchange - Updated May 2026

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