They are awesome the best customer service!!! They deserve 10 stars. Reasonable priced and very kind and professional

I have a 2008 Lexus ES350, Henry and his crew have been servicing my car for over 5 years! He kept me from replacing my whole steering rack (2k+ fix) (another shop told me I needed to), went to Henry's shop to get a second opinion and he told me not to pay it and let him look at it first to make sure that was the issue. Long story short it was only a hose that needed to be replaced because it had a leak in it! Everyone at the shop is personable and knowledgeable. Any problem I've had with my car, henry has taken care of quickly and at a reasonable price, he also services my families other cars! All in all, I will never let anyone else work on my Lexus besides Brake masters in Tracy! read more

I made an appointment 3 days ahead for an oil change. I was scheduled at 2pm came to the shop at 1:30 because I had read reviews that's sometimes you get serviced past your appointment time. At 4:50 PM. My car had still not been serviced not even moved from the parking spot. I wasted 4 hours of my day. Absolute worse service I have ever received. Do not recommend unless you plan on having no car for days on end. read more

I went here after I received an outrageous quote for a brake job on my 2014 Nissan Altima from another shop. They beat the price by a significant amount. They did not try to charge me for unnecessary repairs. The work they performed was great! The gentleman at the front desk, Henry, was very helpful and kind. I highly recommend Brake Masters for brake repair! read more

They checked my brakes today really honest with diagnostic did not charge me any free to check them

Carlos is the man. I worked on my drum brakes for two days and couldn't figure out why they rubbed. I gave up and had it towed to brake masters. Carlos had it for two days but fixed the problem. I'll be bringing my vehicles there. FYI, they repaired my 70 chevelle about 15 years ago. read more

Best customer service around! Honest, friendly, communicative, and reliable. 100% would recommend to our family and friends.

Honesty is something people are concerned about with mechanic's. I am a mechanical novice. Came in with an idea of what needed to be fixed. They didn't upsell. They fixed the problem at a reasonable price. Have taken two of my vehicles there. Always excellent honest service. read more

Finding a good car mechanic you can trust is like finding a good Dr. to care for your child. We always use a trusted shop for everything tires and they were not helpful yesterday Nothing to be done about a axle of breaks and rotors they replaced 3 weeks ago until Saturday and the breaks were dragging badly and the rear set was grinding loudly. I called American tire and they dont do breaks but recommended Break Masters. Carlos is the best. Took my car right in and did an evaluation. It was bad. Replaced what was needed, flushed the system, forwarded to discount he got on the rotors and fixed an issue unforeseen. He was pleasant and professional and got the job done. Answered my questions and never treated me like an ignorant female. Go here. I already trust them and it's been one visit. read more

I was told by my dealer that I needed to replace my bearings, thought I'd call Brake Masters to save me the trip, but before even going into it, they told me he'd inspect it before replacing them. I appreciated the honesty to look into the problem firsthand rather than just replacing them because I was told to. Turns out I did need to replace them, but I still appreciated that they looked into it first. Ive been going here since my first car, and I think I've taken about 4 cars through here now and have had no problems. read more

Brake masters really saved me today . My first time using them and Henry was a pleasure to deal with . I came in for a couple broken wheel studs and they found the reason they broke was my rim was bent !! Totally unsafe to drive with especially since my truck is a tow truck . Anyways in and out for the estimated price !!!Highly recommend!! Thanks Henry and brake masters read more

Brake Masters - My truck being finished - Auto Repair Near Me - Tracy, California

Ran something over on the road and had to stop somewhere nearby, thankfully Brake Masters wasn't too far from me. Henry store manager was super friendly and accommodating, really helped me out when other places nearby were all full. Definitely would come back if I need any other maintenance! Highly recommend their services. 100% Thanks Again!! read more

A good shop has employees who stay. The shop manager has been at the Tracy Brake Masters for 15+ years. Honest service and reasonable price, can't beat it! read more

Had some noise out of the front right side of my brakes they performed a free brake inspection. Jimmy helped me understand why and even how the noise was occurring. Also explained the various options on oil change. This guy knows his stuff and this place has the knowledge to fix it... I will be taking all my cars Brake masters from now on! Its rare to find a good honest mechanic with economical prices. Thank You ! read more

Horrible customer service. My husband came in and was quoted a price for the brake pads but he couldn't have them done that day as they said it would be 2-3 hrs. I came back a few days later to get the brakes done, and Henry quotes me a higher price. And I reluctantly agreed but he said I needed to come back in a couple days because they didn't have time. I came back the third day and they tripled the initial price they had quoted. Stay away!!! read more

Visited Brake Master's on 6/16 after having my oil change done at my local Mazda dealer on 6/15. I had mentioned to the tech at Mazda that there was an infrequent, but annoying squeak in the rear brakes and asked them to check it out. Of course, they came back saying the rotors are hot spotted, and I need to either have the rotors turned or replaced. This was going to cost anywhere from $200-500, depending on which option I chose. The car only has a little over 50k miles, so this seemed like rather premature wear. Luckily, I decided to get a second opinion after finding Brake Master's of Tracy on Yelp. The reviews are right, these guys are timely and honest. Turns out, I don't need new rotors or even brake pads, at all. They showed me what to look out for visually, as well as tell tale signs that will show up, if and when my brakes do need replacing. Thank you to Henry and Jimmy for being honest, I will now be coming to them for my oil changes and any future work that may need to be done. I will also recommend them to anyone looking for a good, fair mechanic. read more

Another 5-Star experience with Henry at Brake Masters. Will be bringing all of the auto maintenance to them because we trust Henry and the Brake Masters team. Our family always gets great work at a fair price. read more

This is the best place in town for your car service. Henry is an honest & helping person. I have two cars which I am bringing from couple years for any service. I would definitely come back for service here. read more

Always bring my brake rotors here for resurfacing. Henry does an excellent job! Thank you.

I took my daughters car here on 2 separate occasions and they did great work. Then my sons car needed some work done so I sent him here and again great work and customer service. So when it came time for my baby to get an oil change it was a no brainer on where I was going to go! Henry is always so great to work with! Keep up the great work everyone! read more

Brake Masters - Auto Repair Near Me - Tracy, California

This is a great place and they do fast service. I needed my brakes done and they did my brakes and got my rotors replaced in two hours. I will be back here again for my next service. read more

Yesterday I called Brake Masters and spoke with Henry. He was wonderful. Price was fair. If you're looking for new brakes go see Henry!

1st time: If I could give no stars I would.. Didn't get any service done because I was turned away twice, with 2 different vehicles. In September of 2019 I took my car here to get a diagnostic due to the check engine light coming on. Before even looking at it Henry at the front desk told me that they do not work on Kia's. After doing research I've seen that they have worked on many Kia's. I also see them being worked on as I pass by daily. 2nd time: Yesterday I called and spoke with Henry and asked if it was ok to bring my truck in for a diagnostic. He implied, "Sure bring it in morning when we open" 730am I arrive with my truck and my bike in the back to ride home afterwards and before I could even finish telling him my symptoms Henry rudely cuts me off and says" "We don't do emission checks" Henry wouldn't even give me the chance to ask if he could check the obvious oil leak I have. Being that this was car #2 with bad customer service I felt it was a Racist move. Little did Henry know my wife took the same truck there in December and it was diagnosed. read more

Every time I get my car serviced here I get above and beyond with their service. My check engine light came on so they diagnosed it and recommenfed the dealer. They didn't charge a dime for thus service and even put a light in (I paid for the bulb) but they put it in for free. Henry and Carlos (Service Order Writers) are wonderful people. read more

Derrick was very helpful. We brought our cars here a few times and both Derrick and Henry are very honest to what needs to be fixed right away and what can wait. read more

My wife and i have been coming here since 2010. Between family members we have five cars and have brought them in over the years. Service has always been excellent. If they're not able to repair our car they refer us to another local shop. The manager Henry is an older guy, honest, knowledgeable and fair. My family and i will continue to come here for the service of our cars. We frequent the shop often and get the royal treatment. Oh yeah, i forgot to mention we're a black family from the Bay. The folks in this shop are good at what they do and the manager Henry is a stand up guy, straight old school like a grandpa. The wife loves him. If your looking for good service, this is the place. Hoodyhoo! read more

I had my rotors and brakes replaced on both axles at the Oxnard location on Saviors Rd. While on a road trip a few weeks later I heard loud grinding whenever I applied pressure to my brake pedal. Since I was on the road with my wife and father in-law I had my wife google the nearest location to where we were, and unfortunately it was over 100 miles away. Anyway, we called the location and spoke with Henry and he advised me to come to his location. I arrived at the location in Tracey about 2 hours to closing, and Henry and his crew got me safely back on the road. The crew at this location are phenomenal. Thank you, Henry, and Tyler for providing my family and I with a timely repair and reassurance. These are the "Kings of Brakes". read more

Hands down, I highly recommend this place! I'm not to knowledgeable about car repairs, although I do know certain things but going here taught me things while being able to get my car repaired at the same time! There were 3 men that I had the pleasure of meeting a number of times, and they deserve a shoutout. Derek, Henry & Carlos. Each time, all of them told me what was best, and educated me without robbing me of all the money I had. They knew what they were doing, gave me good rates and I never had to return because of something ending up wrong a few days later. I've been through that many times. This place deserves a 5 star review read more

trash ass place with horrible customer services and prices are a rip off would not recommend just take your car to advance auto down the street their prices, customer service and time it takes to get your car done are just all around better there read more

Great Service, trustworthy. Dealership wanted to change my brakes, but i have 10000 miles left before they need replacement. Great prices. read more

Henry and Derrick are honest guys, and very helpful. I've had my oil changed here, and a few other services. I didn't have their coupon w/ me but Derrick was able to give me a discount anyway due to their coupons being online :) read more

These guys are the absolute BEST. Never have I left an auto shop without feeling like I was getting ripped off, until now. They have great prices, but best of all they are honest with what needs to be done, what could be done, and then what their own personal opinion is on what you should do, in order for you to be safely on the street. Something I appreciated very much. Not just a brake store, they do it ALL. Will def be taking my ride from now on. read more

I've been taking both of my cars here for the last couple of years. The staff there are very friendly. Henry is great he's honest and I knew I had a few things that needed to be done. He told me what can wait and what needs to be priority. I'd definitely recommend this place! read more

Thank you Henry and Derek for the great service quick fast and a hurry and for a reasonable price thank you and much appreciated

Quick and friendly service. More reasonable prices than the Toyota dealership that I initially received a estimate from, and honestly, I receive better customer service than any Toyota dealership ever. read more

Henry and Carlos are fantastic with customer service! They went the extra mile to identify the issue with my vehicle while doing whatever it took to find the most cost effective solution. I've never felt more comfortable with a car repair facility and am grateful to have them right here locally. I will definitely return and highly recommend for no nonsense service. read more

Had to have my rotors replaced due to serious wear. Henry helped me out and even showed me what was wrong with the rotors. Everyone there was very professional and friendly. I didn't know they do oil changes as well. I might change up my usual spot for this place. read more

Another great experience at Brake Masters. Got in and out quick with an appointment. I will be back again!

These guys go above and beyond. It's hard to find honest mechanics but that's what you get here. True customer service. Had my problem solved and my truck done in about 4 hours. Derek and Henry are super nice, respectful and explain everything. This place has a new customer for life. I recommend you go there, you won't be disappointed. read more

So apparently they give you one price on the phone and don't intend on delivering on that price. I was quoted 139 for two rear breaks, after all fees and labor. Once they are prepared to do the work after their inspection they attempted to tell me the price was going to be nearly $200 dollars! I told them the quote and they said "that's what we quote on the phone" no other work had to be done either! They eventually were able to offer me the job for 163. Still more than I was quoted! Will not be back here. read more