Decided to try this place out at Christmas last year because I needed an alignment done and an oil change. Both were done and I was suckered into a great deal for a discount on four synthetic oil changes for the price of three if I purchased the coupons and I also paid for a lifetime warranty on alignments. I thought it was a great deal, but I wish I would have never done this because now I am forced to continue going to this place until my already paid for oil changes are finished. The first time I used my oil coupon I forgot to give it to them initially and just walked in saying I needed an oil change. They did the service for me and then I presented a coupon for a synthetic oil change and was told they put in regular oil. Okay, fine I forgot to mention I wanted synthetic and I did not give the coupon to you first. My mistake. But the oil change was no charge since I had the coupon. Move forward to the second time I go for an oil change and I present the coupon first and say I need a synthetic oil change. When it is time to pay I am charged $6.48 for the oil change. Why??? I was told they put in six quarts of oil (not sure if it is synthetic or not) and the coupon is for 5. Wait, what??? Why was I not charged for six the first time I brought my car in using these coupons? Why have I never been charged for 6 quarts of oil ever in the 6 years I have had this car??? Whatever, I will pay the extra money... so did they check my alignment? Oh yes, and I need one. Well why wasn't it fixed??? We figured you would do it when you bring your car in next week for further service (previously discussed). So you are telling me I have been waiting for my car to get a simple oil change for one and a half hours and this is all you did??? I was two hours late to work for a simple oil change??? I am driving out of town this weekend now on a bad alignment. Their customer service is extremely lacking! I desperately do not want to use their services anymore, but I still have two more oil change coupons left and since I already paid for them I want to use them. Even though who knows what the price will be for coupon number 3. This place just tries to rip you off in any way possible and I do not recommend going here. read more