Took my 2013 ford edge for soft brakes. 3 days later, $1800 later, brakes still soft, they used painters tape to try make the brake lights shut off (it failed, drained the battery). Just tell me you can't fix it, no charge, we part as friends. But no, take $1800 and KNOW you screwed up with painters tape! Wouldn't have them replace wiper fluid. read more

Watch out!! They price gouge you for parts and trying to tell you good parts are bad. My vehicle was good before I took it to them now all of a sudden I am having problems with it. read more

Great service, I plan on taking another vehicle next week to service the brakes and oil change.

****THE WHEEL CAME OFF AFTER DRIVING AWAY FROM THIS PLACE.**** Husband made it less than half a mile and the back tire came off. Scrapped the bottom of the vehicle trying to get in to the gas station to get out from incoming traffic. Our son was in the car freaked out. We contacted corporate since they say they want to make it right. But they don't really want to make it right. We only asked for a refund on the brake job because we can't trust they did it right and we now have to get it done somewhere else and for the repair on the damages done that the repair shop said we would need. The VP's response was nothing is broken, and if you want to go to court that is what they will say. read more

My daughter went here twice (for the first time and last time). She got oil change and they talked her into needing an alignment. Fair enough. We went to dealership to have recall work done yesterday. The multi point inspection found the suspension and alignment were not at spec. They also found an oil leak from the drain plug gasket not being installed properly. It was damaged. The oil change cost me $39.95 (parts and labor), and the alignment cost $119.95. Brake check cost me $159.90 to repair their inferior work performance. That is on top of the amount we paid them to accomplish basically simple tasks. There are many choices available to us all; I guarantee Brake Check will NEVER be on our family's list again. Too bad, our family has 7 vehicles in our fleet. You had one job Brake Check, and you failed miserably. read more

Would not recommend. When I tried to use a coupon here the employee said, "put that away, I'll give you 50% off which is worth more than that!" Long story short, they gave me a meager discount and refused to honor the coupon. I don't really care about the money so much as the fact that they were dishonest with me (not to mention rude). They also had me drive my own car off the bay because they didn't know how to drive it, that was a first. read more

Remond was awesome!! He got me in at my appointment time and kept me updated on what was going on. Great price for oil change and front end alignment!! Highly recommend!! read more

I Purchased a lifetime alignment warranty and try to get an alignment the other when the service advisor told me that I need to repair my 4 shock, front control arms, front and rear sway bar links without place my car on a lift or on a alignment machine. read more

Very disappointing service considering I use to bring my other truck to this location. I decided to bring my wife's truck to get an oil change and the gentleman asked if I had been here before. I told him yes but not with this vehicle. He said oh then you should qualify for the 20 oil change, I was pretty excited. After about 25 minutes an up seller told me a needed a ton of other work to the vehicle and it would be x amount. I politely declined and said I was fine with just the oil chance.... this is where it gets interesting. They swung my wife's truck around and told me I was ready. Went to pay and a different guy was ringing me up at the time told me it was $47.... I kind of stayed there confused and ask him why it was so much from the original $20 oil change I came in for. He said it's because I got high mileage oil. Which I don't remember him asking if I wanted it. Like an idiot I paid before I double checked. I looked at the receipt, regular oil was used, not high mileage like I was told. I asked to talk to someone on why I was lied to about the initial price and then why I was lied to a second time saying I used a higher priced oil then I was given. Spoke to a lady that worked there and she said there is nothing she could do and hopes she sees me again. I told her I wanted to speak to the manager... apparently she was and I told her I wanted to speak to a district supervisor, which she told me, I'll put it in the notes but they rarely call. I was quite upset at this point and just left cause I was going to get nowhere with her. I waited two weeks for a phone call from a supervisor and still have not received a phone call. I am still waiting to talk to someone because lying to my face is my biggest pet peeve and horrible to be doing to customers. read more

Very rude lady that waits on customers when she gives a shit. They are slow, leave the counter for a long time.

I would not recommend coming here for your brakes, they be telling lies. I went last week they told me I needed 4 new calipers and rotors and brakes Charging me 1000 when I went to someone else and they had said I don't even need all that. They are just trying to get more money out of you read more

Horrible customer service one of the guys working on the vehicles was drinking on the job had a appointment and still waited almost a hour so annoyed i left because someone who got there way after us got attended first this place should be shit down had only 2 workers read more

Ramon was very helpful. He took my time crunch into consideration and explained, in detail, what needed to be done today. Walked me around my vehicle and showed the parts that needed replacement or repair. Answered all questions. read more

Fast friendly service! Good pricing and knowledgeable service techs explained everything they where doing and kept me updated as the service was being done. read more

Brake Check - Oil Change Stations Near Me - Humble, Texas

If a no star was possible it would be it. My girlfriend took her car here for a oil change and somehow the idiots put a hole in the top of her air filter compartment when they tried to take it off or put it back on. Called the manager which was useless and the corporate office. If you ever speak to a guy named Chris in their customer service department when you call their corporate number just know he's useless. He swore up and down he would have a regional manager call me after the 6 voicemails I left him and now he won't return a call. Chris, if you're reading this, you can go fuck yourself. read more

Everytime I go to 7717 S. Hou. Pkwy I'm ALWAYS greeted with the utmost respect by Lou. They get me in & out with no problems I recommend coming to this location or any Brake Check they are worth the trip. Thank you guys sooo much Sincerely, Moe read more

Really horrible experience today. It took 1.5 hours for me to get a simple oil change & filter change. I should mention there wasn't a wait, it literally took that long for them to work on my vehicle. After the service was finished they took my car for a drive & were gone for a good 15 minutes. No clue where they went or why...$120 & 1.5 hours later I will ONLY be returning next time to get my free oil change (buy 3 get 1)....then I'll be finding another shop to go to. The lady couldn't explain to me why the paperwork said "oil filter included with oil change" - yet there was a separate charge for a filter. If they are going to charge for a filter, fine, but don't advertise then that it's included in oil change price & print that on my receipt. Also - bathroom had a line of ants walking along the wall. read more

I came in for an oil change. I asked how long the wait would be and they said I was second in line and that it wouldn't be long. After an hour and 35 minutes waiting...They came in to tell me my car was next?! On the way home my car started shaking. I called the manager and he said it was making that noise because there was a crack in my air filter cover? And that the whole got bigger when they opened my hood? And that I needed to duct tape it. I am so shocked and am never going back again. I will be telling everyone I know. read more

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My wife has been there about 5 times for oil change , she's been very happy with treatment. And I got some good work done for a reasonable price $330 brake job Very friendly overall ! read more

Marquis was very helpful and explained everything to me. I recommend this location. Thank you! I went again yesterday to fix my parking brake and Marquis (sp?) went above and beyond. I live in the neighborhood behind and he took me home since I had my baby with me. I told him I would walk back when the car was ready. When my car was ready he called but I couldn't answer because I was on the phone with our insurance. He noticed that it looked like rain was coming and didn't want me walking in the rain with my baby. He drove my car back and walked back himself! He also noticed my car didn't need new parts just tightening so I was charged less than originally quoted. He truly cares! Thank you again! read more

Absolutely worst customer service!!! The woman at front desk was not helpful at all. She was mad the we were even there. Great prices but stinky attitudes. Break Check really needs to make sure employees are customer friendly before hiring. WILL NOT COME BACK!!! read more

Only one person ahead of me. Kinda friendly. Not very fast. Didn't communicate how long or if I had any questions. I don't normally go here. It's much closer then my usual spot. I think I will drive a little further and get better customer service next time. read more

WORST WORST WORST experience ever in my entire life at any place!!!!! Waited for over 5 hours for them to constantly tell me lies about my truck and STILL leave without the problem being fixed! I was charged over $200 and my brakes are still squeaking and sounding the exact same as before I took my truck here. The only discount offered was the one already online for everyone to use!! Poor customer service! I was at the end offered a free oil change!! As if I would ever bring my truck back for them to do anything!!!!! A bunch of inexperienced teenagers working on cars and trucks without proper training and knowledge! Wish I would have read all the negative reviews before wasting over 5 hours here!! read more

The wait is crazy!!!!!!! They seriously need more people to move faster and the female that works there needs more patience.....

Dropped my wife's car off for oil and alignment just about an hour before close. They were able to get her car in fast and get everything taken care on in a timely manner. Jerry was great! We will for sure continue to come back to this location!! Thank you Jerry and everyone else that was there!!!! read more

TERRIBLE OUTCOME! DO NOT GO THERE! I DO NOT RECOMMEND THIS PLACE! I WOULD GIVE IT zero STAR RATING IF I COULD. Summary of my experience at Brake Check: I went in for a brake job and the outcome was to replace the motor. Car Details: 2006 Scion XB 1st Weekend: I took my car in for a brake job on a weekend. They charged me approximately $500 for it. They recommended to replace the VALVE COVER GASKET because they noticed ONE leak. (THEY DID NOT MENTIONED ANY OTHER LEAKS) 2nd Weekend: I took it in for them to replace the VALVE COVER GASKET. They charged me approximately $300. After the VALVE COVER GASKET: I started hearing a crackling noise after some time. I checked my oil and noticed it was empty. I added oil and fill it to the correct level. I called Brake Check right away. They answer rude and mad when I mentioned that they had not fix the leak. 3rd Weekend: I took it in for them to fix the LEAK AGAIN. They found out that they had forgotten to put all the BOLTS on the VALVE COVER GASKET. They assumed their mistake and apologized. They mentioned that they could not find who did the job. I was not mad at this time. I understood that they made a mistake. 4th Weekend: After a week of driving my car, I noticed it was still LEAKING. I called Brake Check again. They asked me to bring it in for the 4TH time. This time they told me that THEY HAD FOUND A NEW LEAK COMING FROM MY CRANKSHAFT SEAL. They also added that I needed a NEW MOTOR or ENGINE REBUILT. I did not know what to tell them, I was i was shocked. I am an engineer and know enough about how cars work. QUOTE FOR NEW MOTOR: $8,200! I decided to take it to a real mechanic. The mechanic will charge me maximum $250 to fix the leak. I REALLY RECOMMEND NOT TO GO FOR MECHANIC WORK AT BRAKE CHECK. THEY MIGHT KNOW HOW TO DO BRAKES, WHICH I DOUBT IT, SINCE THEY NEVER GOT RID OF THE NOISE. I NORMALLY DON'T GIVE BAD REVIEW BECAUSE WE ARE HUMANS AND WE MAKE MISTAKES, BUT FOR TRYING TO TAKE ADVANTAGE OF PEOPLE I WILL GIVE YOU A BAD REVIEW. read more

Shady business practice. Went for oil change and stated exactly what I wanted done. Even marked which oil I wanted. When I returned they said they used Fully Synthetic and I would have to pay for the difference. Then they proceeded to charge me for a full extra qt of oil. Will never return for any type of service. Additionally, I will never recommend this business to anyone. Read other "real" reviews and you will find that this seems to be standard practice. read more

I visited brake check today to get my brakes done. I have to say the manager marquise was so nice and comprehending to my needs. I would definitely recommend this place to anyone.... read more

ONE star for lack of option to give zero: This place is full of dishonest employees who clearly aren't supervised closely enough by their managers if in fact they are supervised. My husband and I have had two awful experiences here that we finally were able to verify were caused by this location. After the first time, we had a dealer do maintenance on our vehicle and cleared its health. We then took it back here to verify what had been done and take advantage of the free service we were forced to pay for the first time around but wouldn't complete because they told us we needed an even more crazy expensive service. Now that the problem had been fixed, we went back to have the already paid for service completed and they not only wouldn't honor it but told us after checking the car that the suspension was very messed up and we needed a $900 fix. My husband told them repeatedly that our vehicle was under warranty and so we would just take it to the dealer-something they very strongly tried to sway us from doing. After having the dealer check it out again, dealer discovered not only was the suspension fine (of course because that was checked the time before less than two mo this ago) but also that something on the frame had been loosened-something that the dealer blames on brake check because this is not something that would have happened on its own-however, this loosened piece was not related to the suspension. BC was trying to "play" us. I have reported this location and will continue to do what I can to dissuade customers from servicing there. Awful service, dishonest employees-this is the kind of thing you watch exposés on (20/20, dateline, 60 mins)! read more