Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

The team was great! I was able to wait in my car if I wanted to until they took my car for service…read more It felt like I was there for less than 30 mins! For an oil change, air filter replacement for both, and, antifreeze/coolant! Quick easy process for a quick routine maintenance!

Best service hands-down. These guys are absolutely awesome. Adam is freaking awesome. 5+*.read more

If I can give a No Star I will. One particular individually here, have a pep talk with him…read moremanagement. Their competitors across the street wins this review, and sold me future business. Yes, Valvoline, Northpark. Came to Jiffy Lube first just for air in my tire and a top off on coolant. Was not wanting to stop in rush hour traffic to go get coolant specifically. "Heard from others they top off coolant levels and air for free. Mechanic tells me 9.99 at Jiffy, and a 15-minute wait...I said, "let me go across the street." Valvoline aired my tire and topped off my coolant free of charge. EXCELLENT HONEST BUSINESS FROM VALVOLINE. DISHONET MECHANIC AT JIFFY LUBE, Northpark, Kingwood. (Read Valvoline review, posted).

Explained everything really well. Didn't try to price gouge. Did state inspection for me and…read morerecommended a thing or two but no pressure. Reasonably priced. Great service

Quick response time and easy to schedule an appointment. Collin is very personable. He addressed my…read moreconcerns and didn't try to upcharge me for unnecessary repairs for a noisy serpentine belt. Worth the $50 service fee to come to my house. Give him a call if you're looking for convenience, reasonable prices based on repair needed and someone ready and willing to work.

From the owner: •Travel fee- $50 •Consultation - $25…read more•Brake pad replacement- $150 • starter replacement- $250 to $400 • alternator replacement - $200 • tie rod replacement - $100 Each • ball joint replacement- $80 to $150 • wheel hub replacement- $160 to $280 • knuckle replacement - $200 to $300 • oil change- $100 • throttle body replacement - 300 to $500 • radiator replacement - $65 per hour • intake manifold gasket replacement - $150 to $250 • caliper replacement - $50 each • wheel hub bearing replacement - $100 each • O2 sensor replacement - $100 each • fuel pump - car($150) & truck $200 to $300 • Engine swap - $3000 • travel to get pull motor from different vehicle to bring to you - $3500 • grab new motor pre packaged - $500 • motor rebuild - $5000

I had some work done at a previously trusted auto repair shop but started feeling very leery of the…read moreprice they charged for three items of repair/replacement. I took the invoice from the other shop where I already had the work done and found out Kingwood Service Center would have done the work for approximately $1032 less. I checked three others and their bids for the same work were all slightly more but all far less than what I paid at the other shop. So, in short...I will be taking my business to Kingwood Service Center from here on out.

Took my truck to Kingwood Service Center For oil change and…read morecheck engine light on They did the oil change but never checked the engine light No phone call had to go down and get my truck before they closed Terrible service and communication

I have been here twice and both times I have had good service. The last time I was here I needed…read morenew front brakes and rotors. I was able to drop my car off on Saturday morning when they opened and they completed the job around 11 am. I think the prices are fair but my only recommendation is to pay with cash or a check because there is a 3.5% charge when you pay with a credit card.

Exceptional service performed on my vehicle today. Quite a drive for me, but worth the time. I was…read morevery happy with the results of my alignment. I had other shops tell me that they were unable to get within spec. Brand new tires were installed last week and a bad alignment would have caused issues further down the line. Thanks again.

Prices are fair , the only thing that I didn't like was that my carpet was not really cleaned out…read morestill had lots of crumbs and my windows was not cleaned either , but on the outside looked great !! Could be better but for the price not to bad .

The attendant who was drying my car broke my door handle and said that it just came off and he…read moredidn't use any force, but he broke every screw and attachment on the the handle. He was one of the managers and he got together with the other manager and said that the car was old that's why they broke and they can't have it repaired because it's not their fault. They also told me if I am going to complain I need to leave the area. I asked for the owner but no one knows the owner and does not have any information on the owner. So my word to everyone is to avoid this place because some of the employees is not very professional. I was okay with everything until they wanted to curse me and claim that the car is old that's why it happened but no problem with the door handles until I had my car wash and this is my every day mode of transportation. The car mind you is a Cadillac so it won't be cheap to fix, my complaint is not a one of the managers wanted to be held accountable.