I have had several trips to The Shop for new struts first and to replace an old splash guard that was dragging on the ground. Both time they have been awesome getting the job done in a timely manner and with no problems. I highly recommend them as a very trustworthy auto repair shop. They definitely have better prices than the dealership too! read more

Very good auto repair shop, I bring all my vehicles here for all my troublesome automotive needs!

& just like that Tim has earned a loyal customer. I was headed back home and my check engine light came on; being the person I am I semi panicked and called Tim who was closing in the next 30 minutes. Tim politely answered and told me to swing by and he would check on it for me. That was very kind of him to do so and he was able to give me a piece of mind. This is the type of business I support. I appreciate his kindness and willingness to help. read more

The Shop is always friendly, honest, and has GREAT customer service! I will go again if needed or for an oil change or state inspection.

I needed a mechanic to look at my tires. It appeared that from my experience it needed an alignment. I searched surrounding areas who would do an alignment inspection. I called and Tim told me to stop by he would take a look. 6:35p drove up, he walked up started checking my tires and gave me the 'ol fist bump and said I am Tim. Tim seems to be knowledgeable and explains everything in detail. He gave his professional experience and determined what route I needed to take. Very helpful and looking forward to doing business with the shop and referring them to friends and family! read more

The Shop did a great job diagnosing and repairing a problem with my mother-in-law's brake lights. Tim and his team fixed the problem more quickly than promised and for even less than quoted. The Shop has always given me high quality work--skilled and honest. read more

Not much to complain about- the service is very personable (thanks, Tim!), there's the complimentary beverage and TV spot (way better than the franchises I have been to that don't even have that!), and best of all, they make appointments that work for you so that an oil change takes no more than 30-40 minutes. In past experiences, I've waited up to a whole day (ridiculous) for an oil change or have been told to come right away (even though 5 other people also were told to come in at the same time). I highly recommend calling ahead about the coupon that The Shop offers for oil changes. They will honor it and there are absolutely no extra fees that will blindside you. I knock off 1 Star for a couple of reasons: one is that even though they offer a free seasonal check- up, they do not automatically do it like a lot of other shops will in this area. Another point is that the mehanic left my car interior in a slightly disheveled place. I am pretty short- so I understand why he had to push the seat back a few notches, and take off my cushion, but he just left it all like that - cushion thrown in the passenger seat and all. He also took off all stickers (including my Costco tire balance one that is clearly not for an oil change) which was pretty inconvenient because I'd like to know when I next need to balance my wheels. But this is all small stuff that shouldn't override the fact that The Shop should be your spot for your next oil change! read more

Went to get a state inspection. Service was quick and the price was reasonable. Waiting room is clean with coffee and tv to watch. Also, Tim is personable and professional. I plan on taking my care back for maintenance. read more

Made an appointment to bring in my car to have the thermostat replaced. Dropped off at 8, my car was ready by 1:30. Everything was explained to me, and the staff is friendly. I'll be back to fix a few more issues I have! read more

If you want honest answers to your vehicle problems this is the place to go. There goal is total customer service with the least price possible. Tim, is so honest and does everything to get the vehicle repaired with the least charge. He so customer driven. I took my car in and he could have very easily sold me $2,00.00 worth of work...it turned out to be zero. The mechanics know what they are doing too. It's a win win for the customer. If you have a problem that truly needs to fixed by the dealer they will let you know vs trying to repair it and charging the charging you when they couldn't fix it in the first place. read more

Got all four brakes and rotors replaced before a several thousand mile road trip so I would be safe. They put two screws on the rear brakes or rotors in the wrong place, which caused them not to sit flush and create a vibration and wobbling noise. Unfortunately, they also put hard brakes on the car, which is now causing a lot of brake squealing and noise. Between the different noises and wobbling, I thought something was terribly wrong. I spent money to be safe and felt totally unsafe. I stopped along the way and had someone fix their terrible work. I would have given zero stars if that would have been an option. read more

I've been here twice now, thanks to a snazzy Living Social deal that I got earlier this year and have been completely satisfied with the service! I've had two oil changes and two tire rotations this year and the staff is always friendly and thorough. On my first visit the tech told me I didn't need oil changes as often as the dealer had told me - I was in shock! You mean a car service center is telling me that I don't have to come pay for more services that are actually unnecessary?! Needless to say, being honest and providing great service is all a woman could ask for in a car shop! I will be back here, as I still have quite a few discounted services to take advantage of with my LS deal - and my guess is that I'll keep coming here long after then too! read more

Needed an oil change and I got there at 6:47pm. I looked at the door and it said they close at 7:00 pm so I asked if I could get an oil change and they responded by saying - No we are fixing to close in a couple minutes. Thanks never going again. read more

WARNING! Rip off! Sir, the estimate is $1100 to fix A, B, C. The O2 sensors 5x the cost of parts store. Went to another auto repair: $258. And the O2 sensors wasn't even a culprit! The young guys are friendly, courteous, and can probably sell the average person swamp land! RIP off shop for other than normal tire check! Even then, please be aware and be a smart consumer at this location! read more

Let me just say, for the past 3-4 years now this shop continues to be my favorite auto shop. I took my car in for what I thought was a bigger issue, and it turned out to be nothing, really. Tim was so helpful with explaining how they diagnosed the problem and he knocked my bill down because the issue ended up being so small. I am truly thankful for The Shop's professionalism, reliability, and friendliness. I've taken my car to the dealership before and was upsold all the time, but I NEVER worry about that with The Shop because it simply never happens. Super thankful for Tim and all of the mechanics there. read more

Greeted quickly! Came in for a wheel adjustment. Service great. Professional and ethical shop! Will recommend to my friends. read more

Highly recommend! Tim was amazing to work with. Due to the pandemic my husband has not left the house for health reasons. So when we had car issues Tim was recommend to us, Tim took several calls from my husband who is very knowledgeable with cars. He was very patient and looked into every issue my husband brought up and fixed our car in a very timely manner. When it came to test driving the car he noticed the gas light was on and was very gracious to put some gas in the car so a proper test drive without worries can be done. As being a women with very little knowledge to cars I felted very comfortable and appreciated not being taken advantage of. Tim was very honest and genuine. read more

Tim is a great guy. I like that he thoroughly explains what's going on with your car. I take all my cars there for inspection and oil change. Always a minimal wait. They have a clean customer room with TV and bath read more

WOW! Not only did they have great customer service, but they were quick, and got the job done! I first called in and spoke with Tim on the details of what I needed done. When I arrived both he & another gentleman named Randy greeted me with open arms. I would definitely recommend this business for your auto maintenance! Thanks to all the staff at, The Shop! read more

My family has taken nearly four vehicles to The Shop over the course of six years, and we have never had anything but the highest praise for the business and Tim. When we looked at purchasing new vehicles, the staff at The Shop was more than willing to sit and discuss the pros and cons of different makes and models, thoroughly advising us on what to look and listen for. I could not have any higher reviews for this business. read more

if you are looking for honest and dependable mechanics you cannot go wrong taking your car to THE SHOP. I trust them to not repair something that does not need to be repaired. For instance I was told at another repair facility that I needed a complete brake job. I went to The Shop for a second opinion and Tim did not agree. it has been several months since then and as the time grows closer to that brake job I will not hesitate to take my car the SHOP. Their prices are reasonable and the service is always timely especially when you make an appointment. Why pay high prices at the dealer or take your car to someone you cannot trust. Give Tim or Randy a call at the Shop and you will be glad you did. read more

I've taken my car and my husbands car here and I would absolutely recommend this place to everyone I know! They are super nice and helpful and always do an amazing job! They walked me through the steps of everything my car needed so that I knew what I was paying for and what was being done to my car. I can't say enough good things about this place! We've dealt with Tim both times and he is wonderful and always super nice! read more

Tim, the operations manager, was not only friendly but very informative. He wanted to be sure I understood the problem. He offered me a ride home and made sure my children where happy and content while we waited. This shop was clean and everyone there was very professional. He had the problem diagnosed and fixed with in a couple of hours. I highly recommend this mechanic and will be going back. Great job! read more

Started off great, Tim was quick to answer the phone and I thought we would get great things accomplished. But unfortunately, that wasn't what happened. My vehicle was there for 2 weeks, I spent nearly 800$ for repairs and it still left there on a trailer. It was originally in for power steering repair, then was told it was a heater hose and possibly a head blown. went to pick it up and it was literally leaking, when it was taking in it wasn't. Was told it was because they repaired it therefore now it was leaking in other areas. they wanted basically another 1,000. So I cut that cord , picked it up and took it home. I personally repaired vehicle myself and had it running and on the road in 2 days. which would of been sooner but got rained out. The 1,000 they wanted. I only spent 85.00 and half of that was for fluids and new clamps. So I wouldn't advise any of my friends or even possibly my enemies to utilize their services. I only give them 2 stars cause I like Tim as a person. but as far as The Shop goes. I don't think I would take my kids skateboard there for repairs. read more

They tried to rip me off after going there for years. They told me that my dash had to be pulled out to replace the brake booster. They wanted to charge me three hours labor for that. I got the same thing at brake check for $400 they wanted to charge me $700 for. I'm so disappointed. read more

Highly recommend! My trusty mechanic closed down and I'm super apprehensive about auto mechanics in this area. A friend of mine told me about The Shop and I took a chance. I'm sure glad I did too. This is my new trusty mechanic from now on. Very friendly customer service, prompt service and very informative. Thank you guys so much!! read more

We have taken both my son's cars here for the last 2 years and have ALWAYS had a great experience. My son's back break light burnt out and they fixed it at no charge. We just had brake work done today and they completed quickly and were very professional. thank you read more

The Shop has been a great place to have work done on my vehicles that I can't do myself. Good customer service and a fair repair shop.

Tim is a great guy. I like that he thoroughly explains what's going on with your car. I take all my cars there for inspection and oil change. Always a minimal wait. They have a clean customer room with TV and bathroom. read more

Honesty is their business. As a woman when our check engine light comes on, we panic right. I took my car for a diagnostic at another shop and the diagnostic system read "P0456" which is an Evaporative System Leak and this was causing my "CHECK ENGINE" light to come on. I took my vehicle to Z's Automotive Repair on FM 1960 and was quoted $585.00. The mechanic at Z's stated the Emission Hose needed to be replaced and the whole gas tank needed to be taken off. I couldn't afford the work at the time therefore I didn't get the repairs done at Z's automotive. Well I took my vehicle for an Oil Change at "The Shop" a couple of weeks later and Taylor in the front area noticed my inspection sticker expired and inquired about it. I explained the quote I received at Z's and Taylor said "Let us take a look at it". Long story short the only thing prompting my CHECK ENGINE light was a bad gas cap which "The Shop" replaced for $25.00. I was then able to pass inspection. I am thankful for Taylor and his expertise which saved me $560.00. The Shop has a loyal customer in me for life. read more

I've worked with these guys a couple of times this year. Both times have been awesome and fast! They even came in way under quote for me on each occasion. Taylor up front was super honest about not doing extra work that I requested, thinking I needed replacements, but I didn't. They are the only mechanic shop I'll use when Im around Houston. read more

What does it take to get emails removed from their list of unwanted spam? I have replied multiple times over the years with UNSUBSCRIBE, but I still get their emails. I will never return to Choke City, so stop sending me your emails. read more