Great service as always. Stopped by for car inspection. Done before I could make a second phone…read morecall. Devoted customer for 20+ years. If you need more serious repairs, check with them. Sometimes, they can do.same day service. They also do pick and drop off if you work nearby depending on your distance. I used to work by the Galleria and they dropped me off to work.

They did my husband's car right away just communicate with them information about your vehicle…read more They would do it and also my husband had an insurance with the dealership. There were accessible to use it and they will call you and let you know what's wrong with your car.

I was having an AC issue with my vehicle and it was blowing warm Air. I called and Vince told me to…read morebring my car in and that it might take a few hours, he gave me a quote and thanked me for calling. I came by this morning and Vince greeted me, asked me to fill out a form. He told me it would take a few hours, that he would call me if they find anything else and when it's ready. Vince called me and went over everything, said my car was ready it took an hour! Got to the shop Vince greeted me and went over everything and I paid and left! Wonderful service. I did not feel pressured or intimidated at all. I have cold AC again!! I will definitely recommend River oaks Automotive Center to everyone!

my Mercedes has been there over a week and they still don't know what going on. I finally went to…read moretalk to them face to face and the person at the desk was nice enough but the tech came out and was very rude. he raised his voice to say it could be a lot of things and it's one of the computers. at that point I decided to have it towed again to the dealership after all that they charged me for a new battery, which it didn't totally need to get the cars computer fixed. based on customer service and Mercedes electrical expertise, I would not recommend

These guys are great! Honest, hard-working, and friendly. While waiting for my state inspection,…read moreI saw multiple customers come by and the team was quick and never tried to upsell or pressure anybody. They even brought parts from a car to educate a customer what was going on with his car-- very neat. The waiting room is small with some magazines, so bring a book/stuff to scroll through!

Had my Toyota Tacoma in the dealer for an oil change, and they identified two critical items…read moreneeding immediate attention - ball joint and sway bar links - for a cost of over $2,100. The truck only has 36k miles and I have not noticed or felt anything strange. Took it to Sal's. First time I've used them. The work bays were spotless as was the waiting area. I was pleasantly greeted too. They worked me in in less than 15 minutes. I asked a customer who was waiting how he felt about the place, and he said he had been taking his vehicles to Sal's for over twenty years and always had good experiences. Mechanic test drove my truck and said he could detect anything. Sal had it put on the lift and inspected it, and he said the same thing- nothing was wrong! He charged me -0- for this!

They diagnosed and fixed it within a reasonable time. Keep me informed on progress.read more

HORRIBLE SERVICE; They will Take Advantage; i drive a 2018 range rover velar had a coolant leak…read moretook it to dannys they held my car for 3 days and when u received my car i paid my balance all to not have the issue fixed they didnt even put coolant in my car which made it overheat more and mind you i pad for coolant. when i brought it back the same day the claimed to of put coolant in. they also said they changed my water pump lol i took it to two other mechanics that said the water pump was never touched. when i confronted Danny about it he was speechless. this mechanic shop will take advantage of you if they think u dont know much about cars. i have proof that the water pump was never replaced. take a look at my picture below and ill let u decide if this is a new water pump or not.

I was recommended to go here to have my battery checked after getting a jump, while I was at work…read more Macon is quite polite and personable. I told him my coworker's name and he immediately knew who I was talking about. He asked if I wanted to run a diagnostic test, I asked if it was at a cost, he was up front and honest that there would be a charge. It didn't take terribly long (2 hours) to check everything and told me about the pricing during the time. It was reasonable. They have snacks like chips, trailmix, and candy along with sodas and waters for guests to have, free wifi and a clean public restroom. I would come again if I encounter a car issue when I'm in the area.

I came here for insepcation twice. Everytime I arrived on time as reserved time. However, both days…read moreI waited for at least another hour to get my car started. The service was good. But If they could arrange time better instead of letting people waiting for that long even if reserved ahead, it would be much better. In The future if it's difficult to be on time to start the work, Please inform us as well. Thank you!

Saved me over 1000 bucks by diagnosing my car correctly…read more Decent wait time and very friendly and informative staff, they were happy to explain pricing and showed me exactly what was wrong with my car. Very much recommend

One star is too generous. Eric's Car Care seems friendly up front -- but once something goes wrong,…read moreit becomes delays, excuses, and attempted add-on charges. Unfortunately, my experience matches what other reviewers have described. Also, this company has a few unresolved BBB complaints recently. In May 2022, they installed a throttle body on my 2007 Ford Explorer. Shortly afterward, the vehicle began having intermittent stalling, and it has steadily worsened. A throttle body should last 100,000 miles or the life of the vehicle, so this kind of failure this soon after installation is unacceptable. Last week, a second mechanic at a Yelp four-star shop inspected it and said the throttle body was "faulty out of the box" and not a Motorcraft or Original Equipment Supplier part. When I brought the vehicle back to Eric's, they kept it for three full days, then told me "nothing is wrong" and attempted to charge me $125 to "look into it" -- exactly the kind of delay and added fees others have warned about. The manager blamed the delay on having only one mechanic and my vehicle being "in line." To make it worse, they claimed the warranty had expired, but when I asked for the signed warranty documentation, they couldn't produce it. If you're going to deny coverage, you should be able to provide the paperwork you say I agreed to. Run -- don't walk -- away from this shop.

I came here to get my car maintenance done because it's in the area close to where I live, so it…read morewas very convenient! The entrance to pull up your car to is a little tricky because I came from the opposite side. I'm not sure if they do appointments, but I came in as a walk-in. They were able to see me, and I think overall, I waited probably about 45 minutes from the time I got there, which isn't bad at all! Service was fantastic. They were very friendly and kept me updated with what I needed. They also had to do a special order for the oil for my car, to change it, but it didn't take very long. They even told me about how long it would take to get there. I felt like the price they gave me for everything that they did was very fair. They changed my oil and rotated my tires. I felt like they were very efficient here.

Today obtaining an Inspection. The establishment is super clean and the temperature is awesome…read more They are uber honest, prompt and highly explanatory. The value of service is super honest and well worth it. They never have surprises with their cost and they stand firmly behind their work.

I wanted to update my review as MD Automotive has now become my go-to spot for vehicle services. I…read morehave now come here for two oil changes and two vehicle inspections and felt very positively about the service I received here, especially since I am not knowledgeable about cars, don't have the tools necessary to work on my own car, and do not have a garage. This also means a lot being a young woman and first time car owner. Every time I've been here, I walked in and the service that I wanted was done within 30 minutes. They have a comfortable waiting room with waters, coffee, armchairs, etc. They also updated me about the state of my vehicle and performed extra services as needed, for instance they filled my tires with air and refilled my windshield wiper fluid (without me asking) and free of charge! MD Automotive goes the extra mile to make sure I can keep on rocking and rolling, and as a relative newbie to Houston and vehicle ownership, they really make me feel like my car is being well taken care of. I cannot speak on the quality of their repair services which I noticed make up most of their poor reviews, but for oil changes and regular service, I will definitely be coming back here!

They SCAMMED $600 dollars for 4 TPMS. My sister came here because ONE TPSM ran out of battery, they…read morereplaced all four and charged nearly 600. The young girl didn't know better, I'm sure they could've figured out which one is dead (separate $140 diagnostic fee by the way, so that's another scam too!!) but decided to cash in on a gullible customer. Dishonest and overpriced. Stories like this is a dime a dozen but let it be known this shop is just another predatory one.