I would strongly recommend taking your vehicle somewhere else. My experience with this facility was…read moreextremely frustrating and expensive. Chris, who presented himself as the person in charge, was extremely difficult to deal with. When I asked to speak with the owner or a supervisor, he would not provide that information or allow me to speak with anyone else in management. My biggest concern was the additional work and charges that I did not authorize. I originally brought my truck to this facility because it needed a replacement transmission, and the transmission repair was covered under warranty. After they received the transmission, it took more than five days to complete the repair. When I picked up my truck, I made it approximately two miles before it broke down. The engine began rattling, ran extremely poorly, and then shut down. The truck had been running properly when I brought it to them. Instead of resolving the problem with the original repair, I was told the problem was the spark plugs and wires. I was then charged another $250 for this work, along with another $179 diagnostic charge. I did not bring the truck in for spark plugs and wires, and these additional charges were not part of the original repair I authorized. After they claimed the truck was repaired again, I picked it up and it made it only about one mile before the problem happened again. At that point, I had completely lost confidence in the facility. I had the truck towed to my home and finished the repairs myself. There was also an issue with my old parts. I specifically asked Chris to keep the old parts for me, and he agreed. When I returned approximately 30 minutes later to pick up my truck, I was told they had already thrown the parts away. I was then told that customers have to request their parts before the repair begins. That was not what I was told when I asked for them. What makes this experience particularly frustrating is that I was charged additional money for repairs that I did not authorize as part of the original job, and I ultimately had to take the vehicle home and repair it myself. I don't have a problem paying a fair price for quality work. What I have a problem with is being charged additional fees for work I did not authorize, being charged repeated diagnostic fees, having the vehicle returned to me in worse condition than when I brought it in, and then having to finish the repair myself. In my opinion, the customer service, communication, and handling of my vehicle were unacceptable. I would not recommend this facility, and I strongly suggest getting a written estimate and written authorization for every additional repair before allowing them to work on your vehicle.

Great service! Fast, friendly and reasonable. Highly recommend their services if you have a hybrid…read moreor electric vehicle. They are pretty knowledgeable and look out for their customers,

I had a great experience with Quick Auto Glass. They repaired a side window in my Sienna van that…read morehad slipped out of its mechanism and could drop off at any time. It is an unusual repair, and I had gone to other places that refused to even attempt to fix it. Quick Auto Glass did it for a reasonable price, and were polite and just plain nice to me and my dog. They had me come back the next day to check that the window opened correctly.

Service really Quick as the business name. Professional windshield replacement including all…read morestickers and windshield sensors. Thank you. Marek

This was my first time in using this shop, which was recommended via word of mouth…read more I came in to have my car's entertainment screen replaced. My overall experience was great! I like how I was kept informed of how the work was being done. I was brought into the shop to see an issue from previous work as well. The owner also went above and beyond with this screen replacement, and I feel he was very honest with the work he performed. I will definitely come back to Action Auto Sound & Security for work I need done with two other vehicles. Thanks guys!

In today's environment it is challenging to find an area specialist who offers a quality service,…read morehas availability, all at a reasonable/great price. Shaun, with 30 years experience, is clearly one of a kind at the top of his field. He installed a (just released) VIOFO 329s 2 channel dashcam in my 2026 Honda HRV in lighten speed. Cannot say enough about his professionalism, customer service .... And most importantly the end result

Had three different vehicles repaired here. Outstanding work, service and fair price. Highly…read morerecommend.

Friendly and professional. Easy to schedule and the work was completed quickly. The did a great job!read more

Truly did an amazing job, I have a Volkswagen which can been hard to repair since it is German made…read morevehicle. However, they stepped up and did a free consultation and laid out what needed to be fixed. The repair was efficient and I am so happy with the results! Definitely recommend if you are in the Fredericksburg area!

Went in for an estimate for a minor collision repair, 2 days later came out with a like new quarter…read morepanel. Very solid customer service, all funny and caring folks. They'll work with you to satisfy as much as they can. The pricing wasn't bad at all. After stopping by a few other body shop locations in the Fredericksburg area, I decided with these guys strictly for their attitude, care to attention, and super reasonable pricing compared to others. If you're in the look for body work service, at least give these guys a look. I promise you won't be disappointed. Ask for Mike!

Derek has got a very great gift with knowledge and his ability to make something banged up and…read moredamaged look brand new again with his hands. He's very talented and gifted. He did a awesome outstanding excellent job fixing my truck. I had backed into a tree on a cloudy rainy slightly cloudy muddy day in a narrow back road trying to turn around. Window and mirrors were fogged some. Thought I ran over something at the time. I turned around put my window down didn't see anything, headed back home got out went around to look at the tire to find out tire was fine had a big dent now and back light was hanging out and wouldn't go back in because of the dent. Called around places to try to get in to get quotes in Fredericksburg and they were booked out for like 2 weeks or more. Some places didn't even call back. Found this business and Derek said bring it in and I can provide a Qoute. Got it in he was looking at it and his Qoute was $1,500 to get it fixed with a new light. I discussed fixing some other scratches and damages around the truck and we walked around with him looking. He said ok, He can throw in the back door hitch too. For that Qoute I said he's got a deal. He even showed me a vehicle he was fixing at that moment too with the hitch door damage like mine, showing me the process he was doing to fix that other truck hitch door. I said i can leave it with him today. He had me pay a down payment of $500 and the rest when I pick up, took him maybe around 2weeks. A week and a half maybe. Can't remember to well. But as soon as it was done I came in to look at his masterpiece and it was terrific so clean so nice so smooth with new paint too. Derek is the man! If I ever need work done again like this, Derek is my guy now. Thank you so much Derek! You are Awesome!

Great shop and owner is very helpful. Had a windshield replacement scheduled with Safelight but…read morethey brought the wrong one and didn't offer anything else. Called Boston Auto and they not only got the windshield but replaced it all within a few hours of calling.

Premium tint job excellent work,my car took little longer cause they had to remove old tint but…read moreawesome work.This is the 3rd vehicle I've taken to them and will continue to go back!

I had the best experience recently getting tints and wheels for my car. They were super helpful and…read moreaccommodating. Really friendly and professional. It is a 10/10 business and I recommend anyone to go there.

We needed our car detailed prior to overseas shipping. It had to be spotless. Glen did the work,…read morecommunicated well, and our car passed the inspection process no problem. Highly recommend.